Spotify deletes my downloaded playlist on Fiio M9

[ondris]

Plan

Premium

Country

Sweden

Device

Fiio M9

Operating System

Android

Hi all,
I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio M9 every time I turn it off or if it runs out of battery. I saw someone else with the same problem on the community, but the solution seems outdated and doesn't work for me...

Would be really thankful for a solution to this as it's really bothering.

[Ivan]

Hey there @ondris, 

Thanks for searching for the answer you need here! 
 

Just to confirm, have you tried a clean reinstall of the Spotify app on the device? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's offline contents. Give your device a quick restart as well before you open the newly installed app. 

We also suggest checking out this help page. Here you'll find useful info about the availability of Spotify on your device. 

Hope this helps. Keep us posted. 

[jerem91]

Hi, 

i have the exact same problem.

I tried to desinstall and reinstall the latest Spotify app available here (Spotify).

no resolution on the issue. 

Thank you in advance for your recommendation / help