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Spotify disappears from android media controls when not playing

Spotify disappears from android media controls when not playing

Plan

Premium

Country

USA

Device

Samsung S24 Ultra

Operating System

Android 14, One UI 6.1

 

My Question or Issue

When I use Spotify or other media players, they appear in the Android Media Controls Notification Bar as expected. When I pause music from most other players to move over to another player, those players remain in the Notification Bar. Spotify disappears on the other hand disappears fairly quick and I have to restart the Spotify app to make it appear and control it. How do I get Spotify to stay in this Notification Bar?

Reply
1 Reply

Hey! Welcome to Spotify, thanks for getting in touch.

 

This behavior may be related to background task management settings on Android or the behavior of Spotify itself on the system. Here are some suggestions to try to resolve the issue:

 

1. Check your Spotify notification settings:
- Open the Spotify app.
- Go to Settings > Notifications.
- Make sure media control notifications are turned on.

2. Allow background operation:
- Access Android Settings.
- Go to Apps > Spotify > Battery.
- Enable the option to allow Spotify to run in the background.

3. Disable Battery Optimization for Spotify:
- In the Battery settings, look for a "Battery Optimization" option and disable it for Spotify. This prevents the system from closing the app in the background to save energy.

4. Check background execution permissions:
- Go to Settings > Apps > Spotify > Permissions.
- Check that all necessary permissions are enabled, including those to run the app in the background.

5. Update Spotify and Android:

Make sure both the Spotify app and your Android operating system are up to date, as updates can fix this type of issue.

 

Keep me updated!

 

Cheers,
ribezaz

ribezazSpotify Star
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