Spotify extremely slow via wifi

[anderl80]

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow.
4g is ok.

[Hubo]

Hey @anderl80! Welcome to the community!

That's not cool! It sounds like your router/modem might be having some issues. Could you try to restart your router/modem? If you're not sure how to do that, I'd recommend contacting the manufacturer. Let me know how it goes.

Take care!

[anderl80]

I guess it's not the router, it happens in every wi-fi.

[Hubo]

Hey @anderl80!

Alright, thanks for trying! Could you try to reinstall the Spotify app? Is it still slow after that? Let me know how it goes.

Take care!

[anderl80]

Still same 😞

[Hubo]

Hey @anderl80!

Alright, thanks for trying! 🙂 Could you check how much space you've got left on your device? Also, could you take a screenshot of what you're seeing?

Thanks! 🙂