Spotify freeze when Advertisment is playing

[MORHERO]

My Problem is that everytime when the Ad for "Die Sterne" is playing my Spotify stops and freeze.

I net to restart Spotify then.

I have Androit  4.2.1 on an Wiko Stairway. 

I think it is an Problem from Spotify. Because I use Spotify for about 5 months now on my device, without any Problems.

The screenshot shows my Problem. I can click anything in Spotify whithout any Problem. But I can´t hear Music or something until i restart Spotify.

[kbrooksc · Accepted solution]

Hi there! The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!

[MORHERO]

I reinstalled Spotify, restarted my device, cleaned memory and so on. Now im waiting till the Ad comes.

If it doesn´t work i don´t know what i should do next. 

(Sorry when my English isn´t very well. I´m from Germany.)

[MORHERO]

Finally i got the Advertisment again.

Now everything works great.

But I don´t get why it takes two new installations. 

[kbrooksc]

Not sure. Could be possible that your cache hadn't been cleared entirely, so you still could've had an affected file on your computer. Glad it has been resolved!