Spotify is crashing on LG V20 when opening Settings and attempting to scroll down to Equalizer.

[brekkn]

My LG V20 is crashing when performing the following steps within Spotify application.

Steps:

1. Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied).
2. Click on the icon at the bottom navigation menu that looks like a few books (next to signal button.
3. Click on the settings gear at the top right (next to Your Library).
4. Attempt to scroll down as far as possible.

Actual:  Unable to make it past the "Device Broadcast..." item in the list.  The application crashes and repeated attemps result in the same behavior.

Expected:  The crash should not crash and the user should be able to scroll down to the bottom of the list.

Environment:  

1. Spotify Version:  7.2.0.1250
2. ATT LG V20 (Android 7.0)
3. Security Patch Level:  September 1, 2016
4. Kernel Version:  3.18.31
5. Build Number:  NRD90M
6. Software Version: H91010c

[Joe]

Hmmm... haven't seen that before. Could you try reinstalling spotify as described here and see if it helps.

[Tynap81]

I just bought an V20 today. I downloaded and logged into Spotify but it's refusing to play anything. This is terrible. 

[Joe]

Let's keep this thread on the original topic @Tynap81. If you are having issues, please start a new thread, posting as much detail as you can, to avoid confusion, Thanks.

[mayazcherquoi]

Cannot reproduce issue.

LG V20 (H990DS).

Spotify version: Same

Android version: Same

Security Patch Level: 1st of December, 2016

Kernel version: Same

Build number: Same

Software version: V10d-AUS-XX

[Julbart]

Same issue, have you find a solution?

[Joe]

Just a random thought - are you using the RTL (Right to Left) option or a RTL language such as Hebrew?

[Julbart]

Thank's for your reply.

No I use french language.

But mine is a China Android Headunit (autoradio car).

I'll try reinstall the app (without the SD card) and go here after.