Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47942 Views
66 replies
25 likes

47942 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880457 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880457 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26938 Views
4 replies
0 likes

26938 Views
4 replies
0 likes

Solved!! Pop & Crackle on Pixel LS 2105 using Android App

Reporting Android app issus on Pixel LS 2015 Brief description of the issue:2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel's headphone jack. No pop/crackle when using the Spotify web ap...

Jmurrayil
Casual Listener
Reporting Android app issus on Pixel LS 2015 Brief description of the issue: 2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel'...
2016-12-18 10:11:24 PM
2016-12-27 6:28:45 PM
Jmurrayil
Casual Listener
658 Views
3 replies
0 likes

658 Views
3 replies
0 likes

Solved!! Mediacontroller on lockscreen disappearing after inactivity

Hi, I've been using Spotify Premium for a few months now but what has been bothering me since the start is an issue with the media controller on the lock screen. If I leave Spotify in the background after listening to music, the mediacontroller will ...

user-removed
Visitor
Hi, I've been using Spotify Premium for a few months now but what has been bothering me since the start is an issue with the media controller on the lock screen. If I leave Spotify in the ba...
2016-12-21 6:55:50 PM
2016-12-27 4:55:09 PM
user-removed
Not applicable
779 Views
1 replies
0 likes

779 Views
1 replies
0 likes

Android New Design

Hi Thanx for taking the timeI recently moved back from Peru to the United States when u moved i made a Peruvian Spotify account and a few weeks ago got the new Android app design (Menu on bottom not at side) now I'm back in the US and made a new Spot...

Mark03
Newbie
Hi Thanx for taking the time I recently moved back from Peru to the United States when u moved i made a Peruvian Spotify account and a few weeks ago got the new Android app design (Menu on bottom ...
2016-12-27 12:00:04 PM
373 Views
0 replies
0 likes

373 Views
0 replies
0 likes

i can't get premium

I've been wanting to get Spotify for 99cents and it doesn't accept my card and I've used several... does anyone know what I could do about this?

jesuschavero-us
Newbie
I've been wanting to get Spotify for 99cents and it doesn't accept my card and I've used several... does anyone know what I could do about this?
2016-12-27 5:13:29 AM
2016-12-27 10:25:11 AM
MartinStoichkov
Community Legend
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Can't play local files on Android phone

So basically I put my local files onto my Spotify playlist (the playlist is already downloaded on my phone) on my laptop, with both my phone (which is a Samsung Galaxy S7 Edge, if that helps) and my laptop on the same Wi-Fi connection as was required...

eminemstanfan
Newbie
So basically I put my local files onto my Spotify playlist (the playlist is already downloaded on my phone) on my laptop, with both my phone (which is a Samsung Galaxy S7 Edge, if that helps) an...
2016-12-27 9:19:18 AM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Spotify pauses the song while i am listening my downloaded songs.

Hi dear friends. My problem is the spotify pauses the songs while i am listening my downloaded songs. I push the play button then OK but it happens almost everyday. I am using Sony Xperia X. Thanks in advance!

nagikho
Newbie
Hi dear friends. My problem is the spotify pauses the songs while i am listening my downloaded songs. I push the play button then OK but it happens almost everyday. I am using Sony Xperia X. Thanks i...
2016-12-27 7:53:01 AM
158 Views
0 replies
0 likes

158 Views
0 replies
0 likes

Account problems

Cant login my spotify account, And i cant send a new password too my email. Its says Im Not linked too a active spotify account. But Im still paying the spotify bill 9,99 euro. I lost my telephone So i want spotify on my new telephone. Where can I ca...

Markvdzwet
Newbie
Cant login my spotify account, And i cant send a new password too my email. Its says Im Not linked too a active spotify account. But Im still paying the spotify bill 9,99 euro. I lost my telephone So...
2016-12-26 10:38:04 PM
2016-12-27 1:15:28 AM
Quepa
Roadie
164 Views
1 replies
0 likes

164 Views
1 replies
0 likes

Solved!! Pay refused

Hi. I want to swich to premium but my payment is refused. Although I try to form different accounts and credit cards, it still gives the same error. ( Oops! Sorry looks like you credit card company is having a bad day.) What should I do?

Milimolo
Casual Listener
Hi. I want to swich to premium but my payment is refused. Although I try to form different accounts and credit cards, it still gives the same error. ( Oops! Sorry looks like you credit card company i...
2016-12-26 9:15:28 PM
2016-12-26 9:51:35 PM
MartinStoichkov
Community Legend
494 Views
3 replies
0 likes

494 Views
3 replies
0 likes

Samsung Tizen App (Gear S2) Remote dont work

Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetooth at both Watch and Smartphone but I don't work. I...

AngyUser
Regular
Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetoo...
2016-12-26 8:36:16 PM
2016-12-26 9:33:19 PM
AngyUser
Regular
620 Views
5 replies
0 likes

620 Views
5 replies
0 likes

Can't download playlist - hangs at 0%

I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I have downloaded in the past, but now it doesn't wo...

cami1966
Newbie
I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I...
2016-12-26 8:17:44 PM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

No se reproduce la música con conexión

Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.

marianrahei94
Newbie
Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.
2016-12-26 7:08:36 PM
2016-12-26 7:20:46 PM
negropetour
Newbie
193 Views
1 replies
1 likes

193 Views
1 replies
1 likes

PlayList

hola quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error playlist no disponible

cdoria951151
Newbie
hola quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error playlist no disponible
2016-12-26 4:51:31 PM
135 Views
0 replies
0 likes

135 Views
0 replies
0 likes

Spotify Offline mode for S3 Clock

Hi there. I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone, wherever I go. Hopefully this feature will be added soon. I...

anonyws
Newbie
Hi there. I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone,...
2016-12-26 2:08:16 PM
203 Views
0 replies
1 likes

203 Views
0 replies
1 likes

Google Pixel Can't access Spotify controls unless...

I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification menu UNLESS I use the clear apps button , and then ...

Therealvoid
Newbie
I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification ...
2016-10-25 10:38:17 PM
2016-12-26 1:38:39 PM
J_d7
Newbie
3937 Views
2 replies
0 likes

3937 Views
2 replies
0 likes

[Android][Connect] Integration with Amazon Echo has a bug

The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you command through echo to play Spotify. This only starts ...

Wrpsd
Casual Listener
The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you comm...
2016-12-26 1:28:42 PM
389 Views
0 replies
0 likes
Android
Connect

389 Views
0 replies
0 likes

Facebook Preventing my Spotify Login

I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try, it gives me the same message. Was there a recent ...

Rhodar2
Casual Listener
I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try...
2016-12-25 9:31:47 PM
2016-12-26 1:26:26 PM
Rhodar2
Casual Listener
264 Views
2 replies
0 likes

264 Views
2 replies
0 likes

Music stops when i put the screen out

Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed and re-installed spotify but it didn't work too. I paid each m...

skrooa
Casual Listener
Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed an...
2016-12-18 12:14:27 PM
2016-12-26 9:51:59 AM
skrooa
Casual Listener
211 Views
2 replies
0 likes

211 Views
2 replies
0 likes

Solved!! Spotify Connect - play queue

Anybody else experiencing problems with queue tracks, when using spotify connect?When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully.After that one queued song has played, it just shuffles the active...

user-removed
Visitor
Anybody else experiencing problems with queue tracks, when using spotify connect? When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully. After that ...
2015-04-07 7:35:19 PM
2016-12-26 5:37:26 AM
williamcornock
Newbie
1796 Views
5 replies
1 likes

1796 Views
5 replies
1 likes

Not working at all. Galaxy s4

Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irritating. What can I do to fix this?

brebre334
Regular
Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irri...
2014-08-25 2:18:20 AM
2016-12-26 3:52:18 AM
survivor_27
Newbie
3719 Views
59 replies
3 likes

3719 Views
59 replies
3 likes

Storage problem

How do I put the spotify storage not sd not my moto g2?I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/But mine does not have the option of storing.

fmsdeiros
Newbie
How do I put the spotify storage not sd not my moto g2? I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/ But mine does not have th...
2016-12-26 1:58:19 AM
152 Views
0 replies
0 likes

152 Views
0 replies
0 likes

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