Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

[abhijeetbal]

Hi,

I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, clear the caches, etc. but nothing worked. Can anyone please provide the solution, if possible.

[Mario · Accepted solution]

Hey @abhijeetbal,

Thanks for reaching out about this here in the Community?

Would you mind double-checking if your device's operating system can support Spotify? Take a look here to find out.

Hope you'll find this useful. Let us know if there's anything else we can help with!

[abhijeetbal]

Hello Mario,

Thank you for your response. I reinstalled Spotify one more time and restarted my phone and it has started working. Thanks again. Have a good day !!

[Mario]

Hey @abhijeetbal,

Thanks for your updates.

Glad to hear that reinstalling the app did the trick 🙂 

We'll be here if there's anything else we can help with at any time!