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Spotify keeps deleting songs from my SD card and trying to redownload to the HD

Spotify keeps deleting songs from my SD card and trying to redownload to the HD

 

Plan

Premium

Country

USA 

Device

Galaxy 8

 

Operating System

Android

 

My Question or Issue

This is really annoying. My SD Card gets deleted and Spotify tries to dl to my phones HD. Also this website is really bad. Its not easy to find how to post and does not work on mobile. 

Reply
1 Reply

Hey @AdaminPhilly,

 

Thanks for getting in touch with us 🙂

 

It's a good idea to give these steps a go and run a clean reinstall. By doing that you can make sure the app is up-to-date and the cache is not causing any issues.

 

If that doesn't help, you can try removing the SD card, reinstall Spotify and then try running the app without the SD. Are there any changes?

 

Keep us posted! If you have more questions, we are here for you.

 

 

Ver Moderator
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