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Spotify media player showing incorrect/ pervious track cover art.

Spotify media player showing incorrect/ pervious track cover art.

Cover art doesn't sync with ongoing track and often displays cover art of perviously played track, sometimes it works fine but suddenly that bug kicks in. My device is running on latest Android 13 update with latest Google Security March patch. This started happening after Android 13 update. Please fix it.
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4 Replies

Edit: The incorrect cover art issue occurs in media player

Hey @Mohit9 ,

 

Thanks for posting in the Community.

 

Could you provide screenshots or a short screen recording of the experience on your end? We also need the Spotify app version you're running on your device and the brand/model of the device.

 

Keep us posted,

 

Cheers!

DianModerator
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Hey Dian, Thanks for your response, I've attached the screenshots. Sorry, I can't attach screen recording because the recording isn't in the size limits.

 

As you can see the song I'm playing has different cover art but it is showing cover art of previous track.

 

Spotify Version: 8.8.22.510

Device: IQOO NEO 6 

Android Version: 13 with latest March security patch.

 

 

Screenshot_2023_0330_174920.jpg

Hi there @Mohit9,


Thanks for the info you've submitted.

 

We've passed this on to the right tech folks at Spotify who'll look further into this issue and hopefully it will get fixed with the next app update.

 

In the meantime you can try running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

 

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app and often get reset after an OS update like that one.

 

Cheers.


 

AlexModerator
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