Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify on galaxy s3 says it has stopped and wont open

Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i have no clue what to to do. i have sprint service and i am a premium member 

 

thank you for the help

Reply
3 Replies

I suspect you may still have some old folders left over from the old spotify app. Could you try a clean reinstall following the steps in this post. Ignore any references to external SD cards if you don't have one.

Thank you Joe for the response. i had a bad file on the SD card and just re format the card and now it opens and now i am re downloading some of the playlist i had. 

Awesome. Enjoy your music.

Suggested posts