Spotify plays random music

[ilaria83]

Plan

Premium Family

Country

Germani

Device

Samsung Galaxy A6

Operating System

Android 10

Spotify 

8.5.96.936

My Question or Issue

Hi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second it stop to play it and starts to play something else. 

I have tried to do a clean reinstall + log off all the devices + bluetooth is off + auto-play off + notifications off + change my password but nothing change.

Please provide support because is not usable at all.

Thanks

Ilaria

[AdamDamon]

Hi @ilaria83,

Thanks for posting in the Spotify Community!

If you notice suspicious activity on your Spotify account, I highly recommend following all the steps provided in this support article to secure your account.

I also highly recommend reading this support article regarding measures you can take to protect your Spotify account.

Let me know if you have any other questions, and have a good day!