Spotify premium not detected on my phone

[Juke345]

Hello, I subscribed to spotify premium for the offer of 2 months free there is a few days via my facebook account.

The problem is that the spotify app on my phone does not detect the premium version of spotify while I am on the same account. I tried to reinstall the app, reconnect, restart my phone but nothing works. I have verify to spotify premium was on my account and he is...

What is strange is that I have the premium version on my computer while I have the same account facebook (I only have one).

Could you help me because I have spotify premium and I can not enjoy it knowing that I subscribed mainly to listen to offline music with my phone.

For information I live in the United States. 

[SergioDavid]

Hey @Juke345, welcome to the Community!

Sorry to hear you're having trouble with this. We'll be glad to help out though.

Can you make sure you're logged into the right Facebook account on your mobile device?

Let us know if that helps.

[SergioDavid]

Hey @Juke345, welcome to the Community!

Sorry to hear you're having trouble with this. We'll be glad to help out though.

Can you make sure you're logged into the right Facebook account on your mobile device?

Let us know if that helps.