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Unable songs from an album that is supposed to be ..

Solved!

Unable songs from an album that is supposed to be ..

Hello guys, I'm experiencing such a problem;
I was waiting for an album for about 3 month, following artist, listening the songs that were out ect..
And so, the album was released, my friends could listen to it freely, and I couldn't even see it, the songs were not on screen.
So they tried to share it to me, and I fell on the album page, but all the new songs were dark written, and I can't do anything with them.
I tried to make a new account to check down, all the songs were here, as everything else.
I'm on Android, my account is premium, linked onto Facebook, tried to clean the cache, reinstall Spotify, didn't find anything else, hope you guys will be able to help me !
Thanks
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Accepted Solutions
Marked as solution

Hello,

 

As you tired on other accounts and it worked, this could be an account issue.

 

I recommened contacting Support, they can look into your account for you and get this solved :).

 

You can contact Support via Twitter (@SpotifyCares) or on this online contact form.

 

Let me know how it goes 🙂

View solution in original post

1 Reply
Marked as solution

Hello,

 

As you tired on other accounts and it worked, this could be an account issue.

 

I recommened contacting Support, they can look into your account for you and get this solved :).

 

You can contact Support via Twitter (@SpotifyCares) or on this online contact form.

 

Let me know how it goes 🙂

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