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Unchanging reccomendations at top of home screen

Unchanging reccomendations at top of home screen

Plan

Premium

Country

Canada

Device

Pixel 3a

Operating System

Android 11

 

My Question or Issue

For the last couple months, the same two items have appeared at the top of my home screen, even though I haven't listened to them since at least 2 months ago. These are seemingly random choices, not artists I've obsessed over, I think I only listened to each item once. I would expect these items to update based on current listening habits. Screenshot attached of current state.

 

I've tried logging out and deleting the app, neither fixed the issue.

Screenshot_20210519-100858.png
Reply
5 Replies

Hey there @dmd256,

 

Thanks for reaching out about this here in the Community!

 

As a first step, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

 

If the issue persists, we suggest adding your +Vote to this Ongoing Issue thread and replying with the info required there so we can further investigate.

 

We'll be right here in case you have any questions.

 

Cheers!

CarlosEModerator
 
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Hi, I did a clean reinstall, no luck on resolving the issue. Voted the other thread, seems to be a similar issue. Will post again there.

Hi there @dmd256,

 

Thank you for your reply.

 

We suggest that you Subscribe to the ongoing issue for any updates.

 

Let us know if we can help you with anything else.

 

Take care 🙂

 

JeremyModerator
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Live, love, laugh and listen to music 🙂

Having the same issue. Playlists and Podcasts I've barely listened to in the last month or 2 are still at the top of my Home screen

Hey @DaisyBisley,

 

Thanks for the post!

 

We'd recommend you subscribe to the the Ongoing Issue thread that @Jeremy posted for more info and news on this.

 

Cheers.

AlexModerator
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