Unskippable 30 second video ads every minute while in app.

[MorganLeijstrom]

Plan

Free/Premium Some standard plan which I can't find anymore.

Country

Sweden

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Elephone S8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android 7.1.1

My Question or Issue

When I'm in the app 30 second unskippable video ads pop up show up 3-4 times in just one song. These are mainly ads for mobile video games or shopping sites but also some very suggestive ads of dating sites.

[Petya]

Hey there @MorganLeijstrom,

Thanks for sharing this in the Community 🙂

First off, can you specify if you're getting these ads on your desktop or only on your mobile device?

Sometimes restarting the app and logging out and back in can resolve many issues, so it's always worth a try.

Just a heads up, it might be the case that with your current subscription you have access to uninterrupted listening on desktop only. If you don't want to hear or see any ads, you can always upgrade to Premium. This will unlock some other nice features as well. Take a look at this article for more information.

Keep us updated and give us a shout if you have any other questions.