Username and Account

[87hfjsqjwdz1pul]

Hello. 

I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my username. it consists of ridiculous letters and numbers. I chose another username when creating an account. 

Thanks for your help.

[AndrewRobs01]

Hey there!

Unfortunately, it’s not possible to change your username, but you don’t need to remember it. You can log in with your email address and password, or Facebook.

Tip: If you don’t know your email address or password, check out login help. 

You can create a custom display name that replaces the username where it shows on your profile, app, playlists, and Friend Activity.

Check out this article for more info!

As for the songs freezing issue, this may be due to your bandwidth. Try adjusting your streaming quality or try using a different network and see if the issue persist.

I hope I was able to help! Have a good day!