Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume Lowering by Itself When Playing Through Phone Speakers

Volume Lowering by Itself When Playing Through Phone Speakers

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't touch the volume controls.

 

I do not  have any kind of EQ installed or any other app open when playing the music. Is anyone else having this problem? Does anyone know of a solution?

Reply
2 Replies

Hi. I remember this happening when you were on low battery... I'd suggest you to downgrade to previous version and check if it's the new version the problem (apkmirror.com)

Have you tried a clean install? Also the moto x has an inbuilt eq in the Settings menu, go to Sound & Notification, and select Audio Effects.

Try disabling the eq and see if the problem persists?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts