Volume Normalizer

[user-removed]

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the volume normalizer option is set to off. Is there a way to "Force" the feature to be off or disable it? 

[Peter]

Hey @user-removed.

Thanks for reaching out to us about this on the Community, and apologies for the delayed response!

If you are still experiencing this issue, we will be happy to give you a hand with it 🙂

First, is this only happening with Spotify, or is it happening with other apps as well (e.g. YouTube) when listening on your phone?

Also, are you listening through a headset or some speakers, or just on your phone? If it's the former, does this only happen when using the headset/speakers?

Once we have that information, we will be able to look into this further.

Thanks! We'll be looking out for your reply 🙂