Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume changing, songs restarting, songs skipping

Volume changing, songs restarting, songs skipping

Plan

Premium

Country

Australia

Device

Samsung Galaxy S8

Operating System

 

 

My Question or Issue

 

Hi everyone.

 

In the last week I am constantly having the volume changing, songs restarting or songs skipping. Just now, I've had a song restart only a few seconds in and this keeps happening.

 

I also have the Spotify app opening and playing music even without me opening it. It's almost as if it has remained open in the background even after I have shut it down and the music plays on its own.

 

I have checked my account and there are no other devices accessing it. So far the only work around has been to completely restart or shutdown my phone.

 

Reply
0 Replies

Suggested posts