When changing between playback devices, the playlist is started from the beginning

[chessami92]

Plan

Premium

Country

USA

Device

Samsung Galaxy S21 FE, Google home mini

Operating System

Android 14

My Question or Issue

As of recently, whenever I switch between my phone and google home mini or vice versa, whatever playlist I am listening to starts back from the beginning. This happens on regular playlists, a song radio, daily mix etc. It used to pick up where it left off, so it seems like something changed recently. 

[Susan_GP]

Hi there @chessami92,

Thanks for reaching out to the Community and welcome!

For staters, we recommend reinstalling the Spotify on your device with these steps to check if that helps. You can also try unlinking your Spotify account from your Google speaker and linking it again using these steps.

On another note, you mention this happening with multiple playlists, does it happen with every playlist? It's also a good idea to check if you observe the same behavior when the devices are connected to a different network. A mobile hotspot is usually a convenient way to test this.

Lastly, this is simple, but try rebooting your speaker. You can find the steps to do so on this article from Google Support.

Let us know how that goes.

[MusicListener12345]

Plan

Premium

Country

UK

Device

Android, Windows, Echo

Operating System

Latest Android, and Windows 10, and multiple Echo devices

My Question or Issue

If I select a playlist on shuffle or smart shuffle, I get a shuffled selection of songs which play though, and all is fine. 

If sometime later (not immediately, lets say hours) I swap devices the queue will go back to what was playing in the morning. It isn't just one or two songs playing again, it is the same songs in the same order.

You can see it in the two screenshots below. One was early in the morning, and the second is just after lunch. You can see from "Eye Hate U" onwards is a repeat. This is because I swapped devices at some point between my phone and echo.

There is no way to "reset" the shuffle that I know of.

[MusicListener12345]

Any response to this Spotify?

There is more computing power in a modern phone that all the computing power that put man on the moon, but it can't shuffle a spotify playlist. And so I know what songs are coming up regardless of the shuffle setting and there is no way to change it.

[MusicListener12345]

Hi, any updates? Is it possible to get someone to look at this? 

[MusicListener12345]

This is still happening. You can see the two identical queues of upcoming songs, despite being hours apart, and apparently shuffled.

I hate to sound arsy, but a fix, or even a response from Spotify after weeks, for such a fundamental problem shouldn't be too much to ask for should it? And yet it is just being totally ignored.

The ability to shuffle songs shouldn't be too much to ask for?