Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 68068 Views
  • 69 replies
  • 26 likes
  • 68068 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28987 Views
  • 5 replies
  • 0 likes
  • 28987 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

  • Regular
  • Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...
  • Gailenas
  • Newbie
  • 101735 Views
  • 127 replies
  • 20 likes
  • 101735 Views
  • 127 replies
  • 20 likes

Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

  • Casual Listener
  • Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...
  • user-removed
  • Not applicable
  • 1680 Views
  • 10 replies
  • 3 likes
  • 1680 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

  • Gig Goer
  • With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...
  • Madison26
  • Visitor
  • 54954 Views
  • 87 replies
  • 47 likes
  • about the artist
    lyrics
  • 54954 Views
  • 87 replies
  • 47 likes

Superuser Contribution Equalizer Preset Names: Typo, or Easter Egg?

So, did I find an Easter Egg, or did a dev just do something silly with strings or what? Equalizer options includeClassicalDanceicalFlateicalHip HopetalJazzHopetalPopzHopetal PlanPremium FamilyCountryUSA DevicePixel 9 Pro XlOperating SystemAndroid 15

  • Newbie
  • So, did I find an Easter Egg, or did a dev just do something silly with strings or what?   Equalizer options include Classical Danceical Flateical Hip Hopetal JazzHopetal PopzHopetal &n...
  • Dessi
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

1000002927.jpg
  • Regular
  • Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...
  • stupidmaninthewindow
  • Regular
  • 619 Views
  • 6 replies
  • 0 likes
  • 619 Views
  • 6 replies
  • 0 likes

Superuser Contribution eu queria mudar o tema/modo do Spotify para branco, não consigo fazer isso

eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja , não conseguia nem fazer a metade das coisas que u...

  • Newbie
  • eu queria mudar o tema / modo do Spotify para branco/light , tentei várias vezes fazer ele voltar a ser branco e não consiguir. Meu celular é um Android e todos os vídeos que vi é um iPhone, ou seja ...
  • Eni
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution My shuffle won't stop I don't want it

Just renewed my premium and it started with shuffle and I couldn't turn it off

  • Visitor
  • Just renewed my premium and it started with shuffle and I couldn't turn it off
  • Eni
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to log into Spotify on my Nvidia Shield TV. Can't pair with a phone

I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?

  • Visitor
  • I can't install Spotify on the Android phone my company gave me. I use Spotify on my laptop, using Firefox. How can I use the Spotify app on my TV when pairing with a phone is impossible?
  • Vasil
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing every 2 minutes

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops. The first time I can get it to play again by unloc...

  • Visitor
  • About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops....
  • Maria
  • Moderator
  • 16541 Views
  • 6 replies
  • 0 likes
  • 16541 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs in my Liked songs taking a very long time(>10 sec) to respond when i play

PlanPremium studentCountrySouth AfricaDeviceHisense E50(RAM 4GB, ROM 64GB)Operating SystemAndroid 11 My Question or IssueHi community. hope you guys are doing well. I am here for help because this is an ongoing issues since end of February. Whenever ...

  • Regular
  • Plan Premium student Country South Africa Device Hisense E50(RAM 4GB, ROM 64GB) Operating System Android 11   My Question or Issue Hi community. hope you guys are doing well.   ...
  • aleballos
  • Visitor
  • 3419 Views
  • 20 replies
  • 0 likes
  • Other
  • 3419 Views
  • 20 replies
  • 0 likes

Superuser Contribution A pop up

PlanPremiumCountryJapanDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 13 My Question or IssueA Pop up "Added to Liked Songs" is blocking the "Done" button (though you can swipe it out). I think this pop up position is a little bit annoying tbh...

  • Casual Listener
  • Plan Premium Country Japan Device Samsung Galaxy S20 Ultra Operating System Android 13   My Question or Issue A Pop up "Added to Liked Songs" is blocking the "Done" button (though you...
  • MihailY
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically switches audio quality to low

I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back. PlanPremiumCountrySwedenDeviceGoogle Pixel 7 ProOperating SystemAndroid 15

  • Regular
  • I have disabled auto-adjust and set the quality to very high, but occasionally it switches to low and it's not possible to change it back.   Plan Premium Country Sweden Device Google Pixe...
  • MihailY
  • Moderator
  • 807 Views
  • 13 replies
  • 0 likes
  • 807 Views
  • 13 replies
  • 0 likes

Superuser Contribution Why can't I watch video once my phone links to car Bluetooth?

When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn car mode off and still no option for video. Very an...

  • Casual Listener
  • When my phone links to the cars Bluetooth I am no longer able to watch video of Joe Rogans podcast. I can watch it normally but once in the car it switches to audio only with no video option. I turn ...
  • dasfunky77
  • Casual Listener
  • 3384 Views
  • 9 replies
  • 1 likes
  • 3384 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify switch automatically device and start music playing

PlanPremiumCountryGermanyDevicePixel 7 Pro, Redmi Note 13 Pro 5GOperating SystemAndroid 15 My Question or IssueFor several weeks I have the problem that Spotify automatically switch the device and starts playing music on the other device. This happen...

  • Music Fan
  • Plan Premium Country Germany Device Pixel 7 Pro, Redmi Note 13 Pro 5G Operating System Android 15   My Question or Issue For several weeks I have the problem that Spotify automatically...
  • Joan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Autoplay" option missing from "Settings" page

PlanPremiumCountry DeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueUp until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Settings" was set to Off, as was "Autoplay similar content". When an album finished, ...

  • Newbie
  • Plan Premium Country   Device Google Pixel 7 Operating System Android 14   My Question or Issue Up until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Sett...
  • CosmicJoke
  • Casual Listener
  • 4674 Views
  • 10 replies
  • 1 likes
  • 4674 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Unhide song

How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not talking about a plalist. Galaxy s8

  • Casual Listener
  • How do I Unhide a song in the android Spotify app. I accidentally clicked the - minus sign next to a song while it was playing which gave me the message song hidden. Also, just to clarify, I'm not ta...
  • Not applicable
  • 302836 Views
  • 58 replies
  • 11 likes
  • Unhide
  • 302836 Views
  • 58 replies
  • 11 likes

Superuser Contribution Only playing part of playlist when shuffling

When I shuffle my playlist, it will only play some songs but not all of them. I've done some searching and it seems this happens when your playlist is over 200 songs, but mine has only 164. I have tried everything and still can't find a solution. I w...

  • Regular
  • When I shuffle my playlist, it will only play some songs but not all of them. I've done some searching and it seems this happens when your playlist is over 200 songs, but mine has only 164. I have tr...
  • benomix
  • Casual Listener
  • 33184 Views
  • 25 replies
  • 22 likes
  • 33184 Views
  • 25 replies
  • 22 likes

Superuser Contribution Stop automatic car play

I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing automati...

  • Casual Listener
  • I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play.    Even if I pause the current song manually ...
  • MegandK
  • Casual Listener
  • 79216 Views
  • 70 replies
  • 57 likes
  • 79216 Views
  • 70 replies
  • 57 likes