Wifi speaker has gone from app after changing new router.

[KrisdaW]

Plan

Premium

Country

 Thailand

Device

Note8 with Klipsch The Three speaker

Operating System

Android

My Question or Issue

 Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.

For Speaker's app, It works regularly (can connect to speaker in same network), but Spotify app can't.

I've tried to re-install both apps and set as suggestion from Spotify, reset the speaker, reset my phone, reboot my router... It's still not work properly!!

Please help, thank you.

[KrisdaW]

Still not work.... Did any Spotify staffs see this post!!??

I haven't get any support yet..

 
Could you advise me, How could I contact them, not twitter?

Pleaseeee...