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asked to re log in. Now all downloaded music is gone.

asked to re log in. Now all downloaded music is gone.

Avatar of RR4455
Newbie
2018-04-24 04:11 AM

the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.

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Avatar of MattSuda
Spotify Star
Spotify Star
2018-04-30 05:18 PM

Hey @RR4455

 

In this case you will need to redownload your music so that you can listen to it offline.

 

You can follow this guide:

https://support.spotify.com/article/listen-offline/

 

Also check out the troubeshooting guide for tips on why this is happening:

https://support.spotify.com/using_spotify/the_basics/listen-offline-troubleshooting/

MattSudaSpotify Star
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