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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51514 Views
  • 66 replies
  • 25 likes
  • 51514 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881965 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881965 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27384 Views
  • 4 replies
  • 0 likes
  • 27384 Views
  • 4 replies
  • 0 likes

Premium isnt working

I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previous comments that have similar issues. I'd like to kn...

  • Newbie
  • I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previou...
  • Joe
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Get Spotify working on Moto Display Moto e2 5.1

I own a Moto e2 3G xt1511 with Android 5.1, and I have Spotify Premium. I also use Moto Display, but Spotify doesn't show controls for it. I know that feature is on 6.0, but I also own the same model as my job phone and it does have spotify controls ...

  • Newbie
  • I own a Moto e2 3G xt1511 with Android 5.1, and I have Spotify Premium. I also use Moto Display, but Spotify doesn't show controls for it. I know that feature is on 6.0, but I also own the same model...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

USB OTG Support

I was thinking about getting an external dac for my HTC One M8 and I was wondering if the HQ audio (I'm a subscriber) supports USB OTG so I can get the raw file out to my DAC?I found this post: https://community.spotify.com/t5/Help-Android/USB-audio-...

  • Casual Listener
  • I  was thinking about getting an external dac for my HTC One M8 and I was wondering if the HQ audio (I'm a subscriber) supports USB OTG so I can get the raw file out to my DAC? I found t...
  • Jake-Grabowski
  • Music Fan
  • 2130 Views
  • 4 replies
  • 2 likes
  • 2130 Views
  • 4 replies
  • 2 likes

All songs disappeared

Hi,all songs which I safe directly with the +-button disappeared. I had a lot but sometimes it was only available online not offline. Now everything is gone. What should I do to bring them back?

  • Newbie
  • Hi, all songs which I safe directly with the +-button disappeared. I had a lot but sometimes it was only available online not offline. Now everything is gone. What should I do to bring them back?
  • brunobeolchi
  • Newbie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Android equalizer

Hi guysI cant find equalizer on my huawei p8, there is no option like this in settings.Can you help me?

  • Newbie
  • Hi guys I cant find equalizer on my huawei p8, there is no option like this in settings. Can you help me?
  • TeunQ
  • Casual Listener
  • 17981 Views
  • 4 replies
  • 0 likes
  • 17981 Views
  • 4 replies
  • 0 likes

Solved!! In thailand

Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how i can listen to Music without the app?

  • Casual Listener
  • Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how ...
  • MattSuda
  • Spotify Star
  • 974 Views
  • 3 replies
  • 0 likes
  • 974 Views
  • 3 replies
  • 0 likes

Missing features into restyled playlists

Hi everyone,I notice some features are missing into playlists like "Today's Top Hits", "mint", "DancePOP" that have been affected by new restyling: 1) It disappeared Shuffle green button replaced by Play button. Now I have to push Shuffle button into...

  • Newbie
  • Hi everyone, I notice some features are missing into playlists like "Today's Top Hits", "mint", "DancePOP" that have been affected by new restyling:   1) It disappeared Shuffle green but...
  • 389 Views
  • 0 replies
  • 0 likes
  • Android
    Desktop
    New Layout
  • 389 Views
  • 0 replies
  • 0 likes

Looking for a Song I have played on my Android one hour ago...

...I listened to a song one hour ago on my phone and now I can't find a history or something like that and I would like to listen to it again - please help! thank you!

  • Casual Listener
  • ...I listened to a song one hour ago on my phone and now I can't find a history or something like that and I would like to listen to it again - please help! thank you!
  • mcz2
  • Casual Listener
  • 883 Views
  • 4 replies
  • 0 likes
  • 883 Views
  • 4 replies
  • 0 likes

Slow download over wifi on Android

Netflix is able to sync/download at a few Mb/s but Spotify can only download at a rate of ~40-50 Kb/s. Why? I recently lost my premium but fixed it just now. Do my connection to the Spotify servers need to "warm up?". Every few months there's an issu...

  • Casual Listener
  • Netflix is able to sync/download at a few Mb/s but Spotify can only download at a rate of ~40-50 Kb/s. Why? I recently lost my premium but fixed it just now. Do my connection to the Spotify servers n...
  • 473 Views
  • 0 replies
  • 0 likes
  • 473 Views
  • 0 replies
  • 0 likes

Spotify randomly stops playing between songs

On my Android phone, when I'm listening to Spotify online through a bluetooth speaker, randomly between songs it would stop playing. This happens with playlists as well as albums. As soon as I then unlock my phone it starts playing again, for maybe f...

  • Newbie
  • On my Android phone, when I'm listening to Spotify online through a bluetooth speaker, randomly between songs it would stop playing. This happens with playlists as well as albums. As soon as I then u...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Can't find the storage section in settings.

Device: Samsung Galaxy S7 edgeOperating System Version: Android 7.0Spotify Version: 8.4.11.1283armV7Hi everyone, I'm trying to download my music on my sd card but I can't reach the storage section. Can anybody show me how to fix this error? Thank you...

  • Newbie
  • Device: Samsung Galaxy S7 edge Operating System Version: Android 7.0 Spotify Version: 8.4.11.1283armV7 Hi everyone, I'm trying to download my music on my sd card but I can't reach the storag...
  • Renegade82
  • Casual Listener
  • 1177 Views
  • 3 replies
  • 0 likes
  • 1177 Views
  • 3 replies
  • 0 likes

Spotify App (Android) Randomly Deletes All Downloaded Music

I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files.I have checked every support thread, tried every solution, every...

  • Newbie
  • I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files. I have chec...
  • Renegade82
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Spotify deletes songs from SD card

Hello, I've used spotify on my phone like for two years and I download all my music directly to my SD card (20Gb of music aprox.). The problem is that once in a while Spotify deletes all the music from the SD card and i have to download it again. Do ...

  • Visitor
  • Hello, I've used spotify on my phone like for two years and I download all my music directly to my SD card (20Gb of music aprox.). The problem is that once in a while Spotify deletes all the music fr...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Escuchar música offline

Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?

  • Newbie
  • Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Local Files Not Syncing To Mobile

I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane. I've been using the local files feature ever since November. It's never really given me a huge...

  • Newbie
  • I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane.   I've been using the local files fe...
  • Joe
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

I can't play back songs nor restart them

I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium

  • Newbie
  • I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium
  • Nico
  • Community Legend
  • 2384 Views
  • 1 replies
  • 0 likes
  • 2384 Views
  • 1 replies
  • 0 likes

Can't log in

Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my premium was registered correctly I had everything work...

  • Newbie
  • Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my pre...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Can't see all songs in folder

Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all.Is there a way to do this still or what?

  • Casual Listener
  • Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all. Is there a way to do this still or what?
  • Joe
  • Community Legend
  • 481 Views
  • 2 replies
  • 4 likes
  • 481 Views
  • 2 replies
  • 4 likes

Spotify deletes downloaded songs when phone loses battery while playing

This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery while Spotify was on. I left it there and I only plug...

  • Casual Listener
  • This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery wh...
  • LoganHelps
  • Composer
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

Problemas con el modo offline

No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados y no es así solamente utilizo Spotify en mi teléfo...

  • Newbie
  • No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes