Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Sumit_Ghosh
Casual Listener
51981 Views
67 replies
25 likes

51981 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882178 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882178 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27427 Views
4 replies
0 likes

27427 Views
4 replies
0 likes

Playing songs offline

Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the downloaded songs won't play offline despite having the ...

Cheesetroll86
Regular
Hi, I know this has been mentioned a thousand times and I've read so many posts but nothing is working and it's so frustrating, I'm on the verge of cancelling my premium subscription. 75% of the down...
2017-04-13 12:56:47 PM
2017-04-13 1:52:17 PM
Cheesetroll86
Regular
468 Views
6 replies
0 likes

468 Views
6 replies
0 likes

Solved!! Can't Uninstall Spotify App on Android

Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...

imactavishi
Regular
Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...
2016-12-22 9:50:25 PM
2017-04-13 1:27:50 PM
imactavishi
Regular
52246 Views
11 replies
1 likes

52246 Views
11 replies
1 likes

Superuser Contribution Nothing will load when i connect to the internet

I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify restarted my phone but nothing seems to help! What could...

LFITZ
Newbie
I have a premium account and have some play lists for ofline use, these work fine but when i connect spotify to the internet absolutly nothing will load! I have deleted and re installed spotify resta...
2017-04-09 11:42:48 AM
2017-04-13 10:53:02 AM
antonjw
Regular
1103 Views
2 replies
2 likes

1103 Views
2 replies
2 likes

Skip song in German Google Assistant does not work

In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent "nöchstes Lied" in the German Version of Google Ass...

tigaaa
Roadie
In the english version of Google Assistant on Android you can easily say "Skip song" while playing something on spotfy and it will work as expected. When you try "next song" or the german equivalent ...
2017-04-13 10:39:00 AM
657 Views
0 replies
1 likes

657 Views
0 replies
1 likes

after restarting phone, saved songs are gone

Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...

samhee
Casual Listener
Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...
2017-03-31 12:07:15 PM
2017-04-13 9:51:32 AM
samhee
Casual Listener
477 Views
2 replies
0 likes

477 Views
2 replies
0 likes

OK Google / Speech control does not find playlist [German]

Hello everybody,I'm sure this question has been asked before but I'm not able to find it, so here I am with my question:I'm using Android Car (german) and would like to play my playlists using ok google command. Playing artists and songs works great ...

serioustk
Newbie
Hello everybody, I'm sure this question has been asked before but I'm not able to find it, so here I am with my question: I'm using Android Car (german) and would like to play my playlists using ok...
2017-04-13 9:32:54 AM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Solved!! Phone restarts when I use spotify

Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works on my laptop though. Hoping for a quick solution

henri_1260
Casual Listener
Hello, I have this problem where my phone (samsung galaxy A5 2017) constantly crashes and restarts as soon as I start using spotify. This started after today's update. My accounts still works ...
2017-04-13 1:27:06 AM
2017-04-13 2:33:55 AM
Joe
Community Legend
6881 Views
3 replies
0 likes

6881 Views
3 replies
0 likes

Musik löscht sich immer

Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht.Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ist das so?!?!?

Maxiking311o
Newbie
Zwischendurch wenn ich in meine playlist schaue dann sind alle Lieder gelöscht. Obwohl ich runterladen auf an habe ist dieses obwohl ich das nicht berührt habe wieder im Aus Modus aus welchem Grund ...
2017-04-12 12:14:18 AM
492 Views
0 replies
1 likes

492 Views
0 replies
1 likes

Doesn't play next song

Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I already reset my celphone, uninstalled the app and ...

Karluga
Casual Listener
Hi! On my celphone spotify doesn't play the next song, doesn't matter if is a playlist o radio, I have to open the app so it starts playing. On my account in the computer it works normally. Please I ...
2017-04-12 6:57:27 PM
2017-04-12 7:18:00 PM
Joe
Community Legend
1608 Views
3 replies
0 likes

1608 Views
3 replies
0 likes

Monthly listeners count always zero

EDITED: Just discovered that the problems was weirdly gone.Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers displayed. The problem appears both on my phone and tab...

uuunexpected
Casual Listener
EDITED: Just discovered that the problems was weirdly gone. Hi, I don't know since when the monthly listeners count in an artist's page is always zero. I'm sure days ago it's correct with numbers ...
2017-04-12 4:48:58 PM
1011 Views
0 replies
0 likes

1011 Views
0 replies
0 likes

"My songs" is gone

Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.

Dainpdf
Casual Listener
Has this feature been removed from mobile? I can't find it, and I'd like to have access to playlists and songs I have saved on mobile again.
2017-04-12 4:05:15 PM
2017-04-12 4:48:33 PM
kcruff99
Newbie
446 Views
5 replies
0 likes

446 Views
5 replies
0 likes

Cant download local files onto my android phone

i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont download my local files onto my android phone. help pl...

Banks883
Casual Listener
i have the latest android spotify version and desktop version. both of them are connected to the same wifi and my android phone is connected to the spotify desktop version. and still spotify wont dow...
2017-04-12 11:16:16 AM
2017-04-12 4:32:09 PM
Joe
Community Legend
394 Views
2 replies
0 likes

394 Views
2 replies
0 likes

Solved!! Menu doesnt work

When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing more happens. This has been a problem since i updated ...

jensdeb
Casual Listener
When i press and hold the title of a song and the menu with the que option, add to playlist, go to artist and so on-menu pops up i cant click on anything. If i do the menu just closes and nothing mor...
2017-04-12 1:58:14 PM
2017-04-12 2:52:39 PM
jensdeb
Casual Listener
396 Views
2 replies
0 likes

396 Views
2 replies
0 likes

Superuser Contribution Play Next option gone

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

user-removed
Visitor
A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.
2017-04-10 9:41:09 AM
2017-04-12 2:31:17 PM
Joe
Community Legend
2866 Views
5 replies
3 likes

2866 Views
5 replies
3 likes

Add to Up Next button

What happened to the add to up next button? There one day and then gone. Put it back....

teddys
Casual Listener
What happened to the add to up next button? There one day and then gone. Put it back....
2017-04-11 5:45:59 PM
2017-04-12 2:07:15 PM
teddys
Casual Listener
824 Views
5 replies
0 likes

824 Views
5 replies
0 likes

Solved!! Find a suggested song I liked?

I heard a suggested song (while playing one of my playlists) while I was in the shower that I really liked. Peeked out the shower to see the title of it and made a mental note but forgot the title of it by the end of the shower! Any way I can find th...

elliegator
Newbie
I heard a suggested song (while playing one of my playlists) while I was in the shower that I really liked. Peeked out the shower to see the title of it and made a mental note but forgot the title of...
2017-04-12 9:50:15 AM
2017-04-12 11:58:21 AM
Joe
Community Legend
2467 Views
4 replies
0 likes

2467 Views
4 replies
0 likes

Release Notes - Spotify for Android (5.2.0)

What's new in this version (5.2.0) Various bug fixes & improvements Slightly improved rendering performance by removing some overdraw issues Fixed playqueue crash How the app release process works

Daniel
Community Legend
What's new in this version (5.2.0) Various bug fixes & improvements Slightly improved rendering performance by removing some overdraw issues Fixed playqueue crash ...
2016-04-28 3:47:07 PM
2017-04-12 11:32:14 AM
Joe
Community Legend
9564 Views
4 replies
1 likes
Android
Release Notes

9564 Views
4 replies
1 likes

Solved!! Is there a way of showing tracks by a given artist in my playlists?

Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work. This is for when I know I downloaded a great track by an artist, but can't remember whe...

MichaelMoore
Casual Listener
Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work. This is for when I know I down...
2017-04-08 11:35:23 AM
2017-04-12 10:58:10 AM
MichaelMoore
Casual Listener
438 Views
2 replies
0 likes

438 Views
2 replies
0 likes

Superuser Contribution Transfer storage to sd card (no icon)

I am currently using the newest update of Spotify (7.10) and the storage icon in the settings disappeared. At the moment I am unable to set the general storage to my SD card, because of the missing icon. I tried to delete and reinstall the hole thing...

Perrymarmor
Newbie
I am currently using the newest update of Spotify (7.10) and the storage icon in the settings disappeared. At the moment I am unable to set the general storage to my SD card, because of the missing i...
2016-12-18 8:16:39 AM
2017-04-12 10:48:10 AM
MattSuda
Spotify Star
466 Views
3 replies
0 likes

466 Views
3 replies
0 likes

Can't download music to sd card

I have seen the tutorial and it looks very easy but in my phone (Huawei p9 lite) I can't find the storage option to switch where the music is being saved

dariogrande95
Newbie
I have seen the tutorial and it looks very easy but in my phone (Huawei p9 lite) I can't find the storage option to switch where the music is being saved
2017-04-05 5:39:26 AM
2017-04-12 10:45:19 AM
MattSuda
Spotify Star
1689 Views
1 replies
0 likes

1689 Views
1 replies
0 likes

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