Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
jt120
Regular
43142 Views
66 replies
25 likes

43142 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878359 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878359 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26475 Views
4 replies
0 likes

26475 Views
4 replies
0 likes

Superuser Contribution Mi Iphone no reproduce archivos locales

Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para descargar"), solo puedo escuchar y descargar aquellas que ya ...

Rymeswithx
Newbie
Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para desca...
2016-10-22 5:59:14 PM
2016-10-26 2:14:41 AM
Sophia
Roadie
1741 Views
1 replies
0 likes

1741 Views
1 replies
0 likes

Not displaying on lock screen

With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall. No success. I have the LG G5. I have had Spotify ...

Hurl80
Newbie
With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall...
2016-10-25 9:57:55 PM
2016-10-25 10:05:37 PM
Joe
Community Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Songs Deleted And Missing From Playlists

Hi everyone..I've been a Spotify Premium listener for a little over 2 years and I'm currently accessing Spotify on an LG/Android/Smartphone device. Since the Discover Weekly feature began last year..I've been saving every Discover Weekly playlist tha...

Beltane575xx
Roadie
Hi everyone..I've been a Spotify Premium listener for a little over 2 years and I'm currently accessing Spotify on an LG/Android/Smartphone device. Since the Discover Weekly feature began last year.....
2016-10-25 7:02:29 PM
2016-10-25 9:07:28 PM
Joe
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Won't go offline

I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh

Xxx1981
Casual Listener
I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh
2016-10-25 1:36:32 AM
2016-10-25 8:47:04 PM
ErickRGuetta
Community Legend
403 Views
5 replies
0 likes

403 Views
5 replies
0 likes

skipping tracks

I am having an issue skipping tracks when sync'ed to my car, via bluetooh in my 2015 Nissan Altima. I have a moto x pure edition running 6.3.0.882. I have tried deleting and re-sync'ing my device, but no luck.

davbz
Newbie
I am having an issue skipping tracks when sync'ed to my car, via bluetooh in my 2015 Nissan Altima. I have a moto x pure edition running 6.3.0.882. I have tried deleting and re-sync'ing m...
2016-10-25 8:46:01 PM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

Android App being super slow or unresponsive

I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost impossible for me to navigate through the app comfor...

Coleyjf94
Casual Listener
I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost i...
2016-10-24 12:39:45 PM
2016-10-25 7:58:16 PM
Coleyjf94
Casual Listener
763 Views
6 replies
0 likes

763 Views
6 replies
0 likes

LG G4 + Bluetooth speaker = "Unfortunately, Spotify Has Stopped"

Hello, My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify.When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the message: "Unfortunately, Spotify Has Stopped". I already cleared ...

andrechagas
Casual Listener
Hello, My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify. When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the mes...
2016-10-25 7:28:22 PM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

App becomes unusable shortly after start

Hallo Spotify community, I am experiencing an issue I have you can help me resolve. My problemI am using the Spotify app on both an Android phone and a tablet. To understand my problem, I will describe how I typically use it after I have started the ...

Spotter08154711
Newbie
Hallo Spotify community, I am experiencing an issue I have you can help me resolve. My problem I am using the Spotify app on both an Android phone and a tablet. To understand my pr...
2016-10-25 6:42:32 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Answers please! Samsung S7 and S7 Edge

There are countless bugs for the Samsung S7 and Edge. Can we please get an update on these issues or can someone direct me to a solution (battey settings change does not work)?Issues:-Bluetooth connecting works but Bluetooth controls not working prop...

nateburns92
Casual Listener
There are countless bugs for the Samsung S7 and Edge. Can we please get an update on these issues or can someone direct me to a solution (battey settings change does not work)? Issues: -Bluetooth...
2016-10-25 6:15:38 PM
375 Views
0 replies
0 likes
bug
S7
Samsung s7 edge

375 Views
0 replies
0 likes

Has there been another DDoS attack?

I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc. Today I noticed the same thing that was happening that day. Spotify is telling me there is no internet connection available, yet ...

DeeBeepy
Casual Listener
I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc. Today I noticed the same thing that was happening that day. Spotify i...
2016-10-25 5:47:14 PM
308 Views
0 replies
2 likes

308 Views
0 replies
2 likes

Unwanted songs on my playlist

Hi!I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the album. Then Spotify locks me on an "suggestion title" w...

Ellyndia
Newbie
Hi! I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the al...
2016-10-25 5:05:27 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Solved!! Lock screen controls won't work

My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.

Jjwaibel
Newbie
My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.
2016-10-25 3:46:35 AM
2016-10-25 4:08:03 PM
lufist
Regular
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Absturz bei Suche

Hallo Spotify-Kenner, mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum? Weis jemand eine Lösung? Hab schon mehrfach deinstalliert und neu installiert?Auch schon Cache, etc. gelöscht.... nichts hilft F...

armin1964
Newbie
Hallo Spotify-Kenner, mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum? Weis jemand eine Lösung? Hab schon mehr...
2016-10-25 2:57:40 PM
567 Views
0 replies
0 likes

567 Views
0 replies
0 likes

Can't connect to chromecast audio

I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarely it does connect). Same for another device. I can ...

Bradl65
Newbie
I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarel...
2016-10-25 2:45:09 PM
484 Views
0 replies
0 likes

484 Views
0 replies
0 likes

Lockscreen music controls just stopped displaying

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscreen for spotify. I thought this was cool as I though...

graffixnyc
Regular
Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscre...
2013-02-14 3:26:11 PM
2016-10-25 1:06:55 PM
RoCremo
Newbie
6361 Views
9 replies
3 likes

6361 Views
9 replies
3 likes

Solved!! Black screen

Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...

facundoalberti
Casual Listener
Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...
2016-10-24 12:51:09 AM
2016-10-25 11:46:36 AM
Joe
Community Legend
837 Views
3 replies
0 likes

837 Views
3 replies
0 likes

Daily Mix - heart ratings not updating when new song starts

I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows. I can clear it by exiting the main interface and g...

paulwa
Music Fan
I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows....
2016-10-17 2:47:55 PM
2016-10-25 8:13:51 AM
paulwa
Music Fan
338 Views
2 replies
0 likes

338 Views
2 replies
0 likes

Downloading

None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.

Meganm__
Casual Listener
None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.
2016-10-24 6:03:07 AM
2016-10-25 7:44:04 AM
music6129
Casual Listener
398 Views
3 replies
0 likes

398 Views
3 replies
0 likes

Solved!! [nexus 5 - lollipop] music controls on lock screen missing

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with the notification, which is kinda of messy to do it.

lebasp
Casual Listener
ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with ...
2014-11-14 11:12:27 PM
2016-10-25 6:11:59 AM
suveck
Regular
63082 Views
12 replies
1 likes

63082 Views
12 replies
1 likes

Solved!! Offline

Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In using it on a galaxy s6 and power saving mode is off...

DSBaron
Casual Listener
Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In u...
2016-10-21 9:32:34 PM
2016-10-25 5:43:16 AM
DSBaron
Casual Listener
515 Views
2 replies
0 likes

515 Views
2 replies
0 likes

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