Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46928 Views
66 replies
25 likes

46928 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879872 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879872 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26857 Views
4 replies
0 likes

26857 Views
4 replies
0 likes

Spotify não carrega conteúdo salvo em Artistas e Álbuns

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quando reinstala, ele volta a funcionar normalmente, de...

theloginova
Casual Listener
Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quan...
2016-10-23 8:38:01 PM
464 Views
0 replies
0 likes
bug

464 Views
0 replies
0 likes

Solved!! Chromecast cannot launch from Android app

Hi all,Up until recently I could cast just fine from my OnePlus3, but recently the following happens: 1) I select the Chromecast device, just like before: 2) The Spotify load screen shows up on my TV as normal, but crashes after a while and goes back...

reks
Music Fan
Hi all, Up until recently I could cast just fine from my OnePlus3, but recently the following happens: 1) I select the Chromecast device, just like before: 2) The Spotify load ...
2016-10-15 7:35:59 AM
2016-10-23 8:06:21 PM
mabullo
Casual Listener
1170 Views
9 replies
2 likes

1170 Views
9 replies
2 likes

Daily Mix always the same

Hi all, Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android! Unfortunately, every time that I leave the Daily Mix to maybe listen to another playlist, the next time I go to listen to the Daily Mix it starts playin...

Cucamest
Casual Listener
Hi all, Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android! Unfortunately, every time that I leave the Daily Mix to maybe listen to another pla...
2016-10-09 8:38:54 PM
2016-10-23 7:10:32 PM
Joe
Community Legend
8470 Views
4 replies
7 likes

8470 Views
4 replies
7 likes

Spotify 6.3.0.882 won't open xiaomi mi 5

Brief description of the issue:October 15 I realized that Spotify won't open, it crash when you try to open it.Steps to reproduce the issue:1. Open app2. Crash immediatelyFirst I did thisRebooting phone. Problem didn't changeUpdating Spotify or phone...

MPHC
Casual Listener
Brief description of the issue: October 15 I realized that Spotify won't open, it crash when you try to open it. Steps to reproduce the issue: 1. Open app 2. Crash immediately First I did th...
2016-10-15 5:39:26 PM
2016-10-23 7:00:00 PM
Joe
Community Legend
1517 Views
2 replies
1 likes
6.3.0.882
Mi 5
spotify wont work
Xiaomi

1517 Views
2 replies
1 likes

Song Not Available

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the songs, even though they are showing up in my playlist...

ThemisBro
Casual Listener
So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the so...
2016-10-23 7:10:11 AM
2016-10-23 5:47:27 PM
ThemisBro
Casual Listener
327 Views
3 replies
0 likes

327 Views
3 replies
0 likes

Spotify won't play on my android phone

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalled the app. Any help?

xxavzxx
Casual Listener
I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalle...
2016-10-23 5:00:43 PM
2016-10-23 5:06:47 PM
xxavzxx
Casual Listener
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Solved!! All my songs are missing

Since the last update all my favourite songs are missing. Why?

FelixG
Newbie
Since the last update all my favourite songs are missing. Why?
2016-10-23 1:45:02 PM
2016-10-23 3:12:01 PM
szywxws12
Casual Listener
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Solved!! App crash after start. xiaomi mi4i

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already restared the phone and reinstalled the app still no...

FH89
Casual Listener
When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already ...
2016-10-22 4:25:39 PM
2016-10-23 1:53:36 PM
FH89
Casual Listener
1426 Views
3 replies
0 likes

1426 Views
3 replies
0 likes

Superuser Contribution Shuffle play not working

I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping me from deleting the app and not using Spotify.

MxxxB
Casual Listener
I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping ...
2016-10-14 2:28:11 PM
2016-10-23 11:02:21 AM
Cherishmelody
Casual Listener
678 Views
8 replies
0 likes

678 Views
8 replies
0 likes

Spotify stops when i use Google Chrome and when there is an ad with sound

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Thank you very much.

S3ndG
Roadie
Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Than...
2016-10-22 6:05:26 PM
2016-10-23 10:59:10 AM
S3ndG
Roadie
957 Views
2 replies
0 likes

957 Views
2 replies
0 likes

If you how to deal with the situation , please help

I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be controlled even I am using other apps. Please helpPS I am ...

Marco_Ycl
Newbie
I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be control...
2016-10-23 9:14:19 AM
2016-10-23 9:39:02 AM
Dreadlord
Community Legend
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Superuser Contribution I keep recieving a download error message for maximum download limit

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this error so i can download whatever and however many s...

Siwicki83
Newbie
Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this ...
2016-10-23 2:47:36 AM
2016-10-23 3:04:23 AM
MaryS
Roadie
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

Songs not playing keep saying no available

Not letting my play songs keep telling me the songs are not available what's the problem??

ROE23
Newbie
Not letting my play songs keep telling me the songs are not available what's the problem??
2016-10-22 10:50:13 PM
2016-10-22 12:21:34 AM
Nico
Community Legend
168 Views
1 replies
0 likes

168 Views
1 replies
0 likes

Offline Playlists disappering

all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me (I HAVE PREMIUM ACCESS)

farofaoz
Casual Listener
all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me (I HAVE PREMIUM ACCESS)
2016-10-14 9:05:45 PM
2016-10-22 8:29:19 PM
farofaoz
Casual Listener
270 Views
2 replies
1 likes

270 Views
2 replies
1 likes

Daily Mix doesn't update

Hello,I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a refresh of some sort? It's a great feature and I want to...

bgraybow
Casual Listener
Hello, I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a ref...
2016-10-22 4:16:36 PM
2016-10-22 8:19:38 PM
bgraybow
Casual Listener
2592 Views
2 replies
0 likes

2592 Views
2 replies
0 likes

I cannot log into my account thru Android. Can anybody help me?

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

blabla78
Newbie
I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?
2016-10-22 6:59:18 PM
2016-10-22 7:39:08 PM
Joe
Community Legend
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Moto E (2nd Generation) Offline Play Issues

Yo party people,I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle.It's happened with The Orb's "God's Own Mirrorball" and Bill Evans' "Dr...

Jreidmke
Newbie
Yo party people, I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle. It's happene...
2016-10-22 7:12:51 PM
500 Views
0 replies
0 likes
Motorola Moto 2nd gen
play offline

500 Views
0 replies
0 likes

[Android] GIANT!!!!!! Shuffle button and other interface issues

Greeting,It would be much easier to leave feedback if there were a button next to the GIANT SHUFFLEbutton. The logout menu choice could aslo be a lot easier to find. Speaking of shuffle. It looks like the requests to alter the interface by adjusting ...

42wally
Gig Goer
Greeting, It would be much easier to leave feedback if there were a button next to the GIANT SHUFFLE button. The logout menu choice could aslo be a lot easier to find. Speaking of...
2016-10-22 6:47:29 PM
158 Views
0 replies
0 likes
Android

158 Views
0 replies
0 likes

Superuser Contribution Accidentaly removed the song informantion

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on settings on Spotify I can't find out what I did. Ho...

Camdsch
Casual Listener
I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on ...
2016-10-10 5:19:46 PM
2016-10-22 5:44:16 PM
Anyk17
Spotify Star
415 Views
3 replies
0 likes

415 Views
3 replies
0 likes

[Bug] Close Spotify, keeps playing music.

Safeware and HardwareAndroid 6.0.1 / LG-H830 StepsHave music playingClose Spotify What (sometimes) happens Music keeps playing and now Spotify is no longer in the notification bar or in the list of open apps. What I expect to happenSpotify exits and ...

jeffreyarobinso
Newbie
Safeware and Hardware Android 6.0.1 / LG-H830 Steps Have music playing Close Spotify What (sometimes) happens Music keeps playing and now Spotify is no longer in...
2016-10-20 12:02:42 AM
2016-10-22 4:35:16 PM
Russcampion
Casual Listener
2823 Views
3 replies
0 likes

2823 Views
3 replies
0 likes

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