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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 57102 Views
  • 68 replies
  • 25 likes
  • 57102 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 28041 Views
  • 5 replies
  • 0 likes
  • 28041 Views
  • 5 replies
  • 0 likes

Solved!! Spotify only let's me in, on chrome but not the app

I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app

  • Regular
  • I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
  • Snownightstar16
  • Regular
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Spotify only let's me in, on chrome but not the app

I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app

  • Regular
  • I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
  • marlonsphere
  • Roadie
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Downloading error message

Hello, I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following error message appeared: ERROR WHILE DOWNLOADINGYou have reached ...

  • Newbie
  • Hello,   I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following erro...
  • marlonsphere
  • Roadie
  • 997 Views
  • 1 replies
  • 0 likes
  • 997 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when offline

Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this problem as of the last 24 hours. I have seen others ha...

  • Casual Listener
  • Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this pro...
  • tamito
  • Casual Listener
  • 11169 Views
  • 20 replies
  • 0 likes
  • 11169 Views
  • 20 replies
  • 0 likes

Issues with Cyanogen 13 causing Spotify to crash.

It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes on me and I cannot play a song. has anyone else expe...

  • Casual Listener
  • It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes o...
  • Joe
  • Community Legend
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

Sound not working

I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It's getting frustrating now. Im not very phone savvy...

  • Newbie
  • I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It...
  • Alexburkeftw
  • Regular
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! App crashing on startup without internet connection

The latest android version keeps crashing on startup. If the internet is disabled it crashes.I think it has something to do with Daily Mix being in the recently listened to section. Maybe the client app fails to run without it checking something off ...

  • Casual Listener
  • The latest android version keeps crashing on startup. If the internet is disabled it crashes. I think it has something to do with Daily Mix being in the recently listened to section. Maybe the clien...
  • Joe
  • Community Legend
  • 2122 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    Crash
    phone
  • 2122 Views
  • 3 replies
  • 0 likes

Solved!! Crash

Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so i open it, it enter spotify, and in that moment instantly exit.) Tha...

  • Casual Listener
  • Hey!   (First, sorry for my bad english)   So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so...
  • GaborGy
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

Solved!! How To Reverse Playlists on App?

Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?

  • Casual Listener
  • Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there.  Help?
  • HeroicNudity
  • Casual Listener
  • 1669 Views
  • 3 replies
  • 0 likes
  • 1669 Views
  • 3 replies
  • 0 likes

Playlist Download Don't Work

Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem .My 4G Is On I Can Access the playlist online My Download Settings are on ( Cellular Download Option is on )But yet it won't download...

  • Regular
  • Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem . My 4G Is On I Can Access the playlist online  My Download Settings are on...
  • Joe
  • Community Legend
  • 820 Views
  • 11 replies
  • 0 likes
  • 820 Views
  • 11 replies
  • 0 likes

downloadet songs lost

Hello,three times it came over me, that all my downloadet Songs (2.800) was lost.From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was green, is now grey and all Songs are gone.So i have to w...

  • Visitor
  • Hello, three times it came over me, that all my downloadet Songs (2.800) was lost. From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was g...
  • user-removed
  • Not applicable
  • 446 Views
  • 4 replies
  • 0 likes
  • 446 Views
  • 4 replies
  • 0 likes

Playlist Folders on Android

Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared that Spotify back then was about to release an Android version that ...

  • Newbie
  • Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android?   I was reading some old posts from 2012, and it appeared tha...
  • Cat68
  • Newbie
  • 899 Views
  • 2 replies
  • 0 likes
  • 899 Views
  • 2 replies
  • 0 likes

Music starts playing when plugged in to charge

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...

  • Casual Listener
  • I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...
  • Isabutterfly
  • Visitor
  • 2577 Views
  • 4 replies
  • 0 likes
  • 2577 Views
  • 4 replies
  • 0 likes

Solved!! Radio Playback freezes after liking a song

DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...

  • Regular
  • Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...
  • finsterkatz
  • Newbie
  • 1973 Views
  • 7 replies
  • 3 likes
  • Android
    freeze
    lock up
    Radio
  • 1973 Views
  • 7 replies
  • 3 likes

Charged by my credit card, but still free account!

Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...

  • Newbie
  • Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...
  • marlonsphere
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Groupon $2 premium promo.

Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help

  • Casual Listener
  • Hi.  I was wondering if the spotify 2month for $2 promo works for all your devices.  It seemed to only highlight playstation as it was an exclusive or something.  Thanks in advance for...
  • marlonsphere
  • Roadie
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Spotify Android client offline downloads disappear

According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again.Today, in the morning I listened to tracks at home. All the tracks from my Playlist were downloaded for listening offline. When...

  • Newbie
  • According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again. Today, in the morning I listened to tracks at home. All the tracks from my...
  • marlonsphere
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

I have more then enough GB

I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?

  • Newbie
  • I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?
  • marlonsphere
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Mysongs error

After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..

  • Newbie
  • After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..
  • marlonsphere
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Says I'm abroad but I'm home!

So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home I changed again the country selecting my home one ...

  • Newbie
  • So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home...
  • marlonsphere
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes