Spotify isn't downloading ANY songs since I've upgraded my account to "family account"?

Well, the title said it all. But I've just upgraded my account and all my musics weren't saved anymore. And since then I'm trying to downloadin them. 24 hours already passed and the download still on 0%. I've already tried reinstall the app, restart ...

• Vicemc
• Newbie
• Well, the title said it all. But I've just upgraded my account and all my musics weren't saved anymore. And since then I'm trying to downloadin them. 24 hours already passed and the download still on...
• 2016-02-19 11:51:25 PM
• 2016-09-26 5:30:22 AM
• Skystarlit
• Casual Listener
• 701 Views
• 2 replies
• 1 likes

Music deleted when going offline

When I open spotify, all my songs have been deleted from the device and require re-downloading. When I then redownload them, after the arrow has turned green. If I drop internet concnection after, go to offline mode on the app or simply uncheck the d...

• DaineTyfail
• Newbie
• When I open spotify, all my songs have been deleted from the device and require re-downloading. When I then redownload them, after the arrow has turned green. If I drop internet concnection after, go...
• 2016-09-25 12:43:30 AM
• 2016-09-26 2:20:29 AM
• Joe
• Community Legend
• 276 Views
• 1 replies
• 0 likes

Please help!

Spotify does not list tracks when searched for

• Triggernibr
• Newbie
• Spotify does not list tracks when searched for
• 2016-09-25 8:26:00 PM
• 2016-09-25 8:53:53 PM
• Daniel
• Community Legend
• 222 Views
• 1 replies
• 0 likes

Cant Play at Samsung tv

My cellphone is a Nexus 4 and i got a samsung smart tv, but i just cant Play my music from Spotify to my tv, what i can do?

• Diegovillalba33
• Newbie
• My cellphone is a Nexus 4 and i got a samsung smart tv, but i just cant Play my music from Spotify to my tv, what i can do?
• 2016-09-25 5:40:09 AM
• 2016-09-25 8:53:10 PM
• Daniel
• Community Legend
• 408 Views
• 3 replies
• 0 likes

Spotify Showing as Using 12GB of Internal Storage GS7

So I have my app set to default to savings songs to the SD card, which works just fine. However, my phone shows Spotify as using 12GB of internal storage. I have browsed the Spotify files within the phones memory, and there is nothing related to Spot...

• GK2016
• Casual Listener
• So I have my app set to default to savings songs to the SD card, which works just fine. However, my phone shows Spotify as using 12GB of internal storage. I have browsed the Spotify files within the ...
• 2016-09-25 1:22:23 AM
• 2016-09-25 7:53:19 PM
• Joe
• Community Legend
• 1828 Views
• 4 replies
• 0 likes

Account logs me out

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

• CarlaJane7
• Casual Listener
• I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??
• 2016-09-24 8:02:00 AM
• 2016-09-25 6:48:42 PM
• Daniel
• Community Legend
• 439 Views
• 3 replies
• 0 likes

Song is not available

Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available"I know they are because I have played them in the past.I am using a Samsung and have a premium account.Anyone else having this issue or ...

• byrner91
• Newbie
• Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available" I know they are because I have played them in the past. I am using a Samsung and h...
• 2016-09-25 6:58:21 AM
• 2016-09-25 6:42:49 PM
• Daniel
• Community Legend
• 7718 Views
• 2 replies
• 0 likes

Play local files on Android App

As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. Thank you.

• Silolam
• Newbie
• As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. ...
• 2016-09-19 12:24:44 AM
• 2016-09-25 6:33:25 PM
• Daniel
• Community Legend
• 893 Views
• 1 replies
• 0 likes

This is why all the Android users are frustrated

My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify. A lot of the frustration stems from the fact that:A. Premium is required for Android, so ever...

• cr3amy
• Roadie
• My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify.   A lot of the frustration stems ...
• 2012-05-31 12:24:06 AM
• 2016-09-25 3:04:08 PM
• user-removed
• Not applicable
• 5939 Views
• 44 replies
• 26 likes

[Android] Up Next Fix

With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is version 6.0.2.1028 armv7 on the Moto Z force. I wo...

• josejosephjoey
• Newbie
• With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is...
• 2016-09-25 9:20:29 AM
• 276 Views
• 0 replies
• 0 likes
• Android

Albums just spin

Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, format SD card, reinstall and redownload all my music....

• DecidedlyJeff
• Casual Listener
• Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, for...
• 2016-09-24 12:26:23 AM
• 2016-09-25 1:00:13 AM
• DecidedlyJeff
• Casual Listener
• 476 Views
• 2 replies
• 0 likes

Issues after upgrading to Family Share

My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC option on my phone. Her's is completely uneffected an...

• Crows
• Casual Listener
• My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC op...
• 2016-09-24 8:52:40 PM
• 2016-09-24 10:25:37 PM
• Joe
• Community Legend
• 488 Views
• 4 replies
• 0 likes

My Music iant playing even after a reinstall!! I have premium

• Ajorda9
• Casual Listener
• 2016-09-24 8:14:34 PM
• 2016-09-24 8:50:45 PM
• Joe
• Community Legend
• 186 Views
• 1 replies
• 0 likes

Spotify won't run without an Internet connection.

When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run. I get an error message "You're offline. Please connect to the Internet and try again. My reason for buying Premium was to listen to download...

• Ratty312
• Casual Listener
• When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run.  I get an error message "You're offline. Please connect to the Internet and try agai...
• 2016-09-24 7:00:01 PM
• 2016-09-24 7:30:40 PM
• Ratty312
• Casual Listener
• 927 Views
• 3 replies
• 0 likes

I hear a beep in the background when I use Spotify on my phone.

When listen through my earphones I hear a beep in the background.

• Mojje80
• Casual Listener
• When listen through my earphones I hear a beep in the background.
• 2015-06-26 2:16:32 PM
• 2016-09-24 5:17:15 PM
• Joe
• Community Legend
• 2322 Views
• 4 replies
• 0 likes

Moving songs from one device to another with an SD card

I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this device (using the same spotify premium account). However...

• therealalex
• Newbie
• I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this devic...
• 2016-09-24 4:54:13 PM
• 2016-09-24 5:13:26 PM
• Joe
• Community Legend
• 299 Views
• 1 replies
• 0 likes