Network Issues

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I will select a song and then turn off my screen and...

• pstypa
• Newbie
• I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I...
• 2016-09-14 5:43:26 PM
• 241 Views
• 0 replies
• 0 likes

Music wont play

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tried logging out multiple times and it still keeps ha...

• Seigmantk
• Newbie
• Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tri...
• 2016-09-14 1:23:41 PM
• 228 Views
• 0 replies
• 0 likes

Spotify files are not playable

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently, all my offline songs I had downloaded were desync...

• SimeNunn
• Newbie
• Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently...
• 2016-09-14 10:43:01 AM
• 2016-09-14 11:45:50 AM
• Skiba
• Newbie
• 350 Views
• 1 replies
• 0 likes

Spotify 14 days abroad

I live in the UK but after my travel in africa I can't access my acount

• user-removed
• Visitor
• I live in the UK but after my travel in africa I can't access my acount
• 2016-09-14 11:21:20 AM
• 302 Views
• 0 replies
• 0 likes

Continuous volume change on every song

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off, no difference. My equalizer is set to "Normal" (Samsung...

• ThomJV
• Casual Listener
• I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off,...
• 2016-09-13 2:06:23 PM
• 2016-09-14 10:12:49 AM
• ThomJV
• Casual Listener
• 486 Views
• 2 replies
• 0 likes

Songs not playing???

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any song from it, the song immediately skipped before one...

• squidneywhite
• Newbie
• Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any so...
• 2016-09-14 5:34:02 AM
• 475 Views
• 0 replies
• 1 likes

Playback stops, then my phone becomes unresponsive

Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone becomes unresponsive. I turn it off and try to restart it...

• takesolace
• Regular
• Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone become...
• 2016-09-13 6:20:48 PM
• 2016-09-14 2:17:07 AM
• takesolace
• Regular
• 705 Views
• 9 replies
• 0 likes

Always autoplays

I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spotify to stop this, it doesn't not happen with Pando...

• Jsmith21896
• Newbie
• I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spo...
• 2016-09-13 12:57:31 AM
• 314 Views
• 0 replies
• 0 likes

Superuser Contribution I can't share music with other users with Samsung J5. Help

• leovargas
• Casual Listener
• 2016-07-28 7:30:01 PM
• 2016-09-13 11:48:55 PM
• Giovannanarcisa
• Casual Listener
• 690 Views
• 6 replies
• 0 likes

Downloaded music

So, this is the 3rd time the Application does this to me. I have a lot of playlist saved that I like to hear offline. Today i open my Spotify App and I noticed the green arrow was not on any of my playlist. I went to the "Storage" option and I notice...

• Progboy
• Roadie
• So, this is the 3rd time the Application does this to me.   I have a lot of playlist saved that I like to hear offline. Today i open my Spotify App and I noticed the green arrow was not on...
• 2016-09-09 9:59:04 PM
• 2016-09-13 10:33:01 PM
• cratto-oe
• Newbie
• 621 Views
• 3 replies
• 0 likes

Offline listening

I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the way through then skip to the next song. Needless t...

• Schticky_
• Newbie
• I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the...
• 2016-09-12 10:02:47 AM
• 2016-09-13 10:08:15 PM
• ethancazel
• Newbie
• 276 Views
• 2 replies
• 0 likes

Song will cut out after starting

Usually, once per day, it will cut the song off after I start a new one, what I mean by that is the song says it's playing but no sound is coming out. This has happened for over a year for me and I don't know how to fix it. I always have to restart m...

• Paynem
• Newbie
• Usually, once per day, it will cut the song off after I start a new one, what I mean by that is the song says it's playing but no sound is coming out. This has happened for over a year for me and I d...
• 2016-09-13 9:03:40 PM
• 276 Views
• 0 replies
• 0 likes

Crackling/static only on saved palylists

As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and spotify stream through headset is fine. Only a sli...

• user-removed
• Visitor
• As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and...
• 2016-09-12 5:07:47 PM
• 2016-09-13 8:57:31 PM
• user-removed
• Not applicable
• 379 Views
• 2 replies
• 0 likes

Listening offline

I downloaded songs from my computer to my local files and added a few of the songs to a playlist. I read that to play songs from your local files on your phone, you have to switch the Playlist to offline. However, I have done this and the songs still...

• lukesternahgen-
• Newbie
• I downloaded songs from my computer to my local files and added a few of the songs to a playlist. I read that to play songs from your local files on your phone, you have to switch the Playlist to off...
• 2016-09-13 8:30:51 PM
• 2016-09-13 8:55:45 PM
• Joe
• Community Legend
• 239 Views
• 1 replies
• 0 likes

Losing Offline storage [OTG USB]

Okay guys so, im using an USB (mounted) stick as my secondary storage , mostly for spotify songs. (works like sd card)Its really simple : just plug the sick into the phone and launch spotify. But I often lose my offline music for some reason and its ...

• ErikS123
• Casual Listener
• Okay guys so, im using an USB (mounted) stick as my secondary storage , mostly for spotify songs. (works like sd card) Its really simple : just plug the sick into the phone and launch spotify. But I...
• 2016-09-13 7:49:25 PM
• 2016-09-13 8:34:30 PM
• ErikS123
• Casual Listener
• 467 Views
• 2 replies
• 0 likes

Spotify constantly says im offline

I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every other app that need internet both on Wi-Fi and mobile ...

• Pinebrook
• Regular
• I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every oth...
• 2016-09-11 1:25:56 PM
• 2016-09-13 7:19:12 PM
• Pinebrook
• Regular
• 1187 Views
• 14 replies
• 0 likes

Not syncing playlist of mp3 local files downloaded from computer.

I downloaded a few songs on the internet and added them as local files on my PC. They play on my computer but not on my phone. When I try and make the playlist available offline on my android (S6) it just says preparing to download forever. I want to...

• Gobstopper99
• Newbie
• I downloaded a few songs on the internet and added them as local files on my PC. They play on my computer but not on my phone. When I try and make the playlist available offline on my android (S6) it...
• 2016-09-13 4:25:23 PM
• 2016-09-13 6:12:19 PM
• Joe
• Community Legend
• 534 Views
• 1 replies
• 0 likes

Your music artists difference

Why are differences with the pages of the artists on Your Music page? I mean when I open a recently played Artist on Your Music page, there are differences. Like if I open Sia there is her all songs albums etc., but if I open Hurts page the I only se...

• hadan
• Newbie
• Why are differences with the pages of the artists on Your Music page? I mean when I open a recently played Artist on Your Music page, there are differences. Like if I open Sia there is her all songs ...
• 2016-09-08 12:26:01 AM
• 2016-09-13 12:05:52 PM
• vitorhercules97
• Gig Goer
• 299 Views
• 1 replies
• 0 likes

What is the difference in download quality?

I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean the quality of the song will lower as well?

• sebastiancbass
• Newbie
•  I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean t...
• 2016-09-11 8:28:38 PM
• 2016-09-13 12:00:22 PM
• vitorhercules97
• Gig Goer
• 4977 Views
• 2 replies
• 0 likes
• download quality
  settings