Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47494 Views
66 replies
25 likes

47494 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880224 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880224 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26891 Views
4 replies
0 likes

26891 Views
4 replies
0 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

mgudim
Newbie
Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.
2015-10-20 3:25:23 AM
2016-09-11 5:26:54 PM
emilymayirwin
Newbie
7431 Views
16 replies
15 likes
Android 6.0
marshmallow
sd card

7431 Views
16 replies
15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

monuza
Casual Listener
Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following pro...
2016-09-10 7:53:17 PM
2016-09-10 12:13:49 AM
monuza
Casual Listener
448 Views
2 replies
0 likes

448 Views
2 replies
0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Kamran
Composer
Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...
2016-09-10 10:08:54 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

bmfc1
Regular
I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...
2016-01-17 11:39:20 PM
2016-09-10 5:00:04 PM
bmfc1
Regular
519 Views
2 replies
0 likes
Favorite Songs
Playlists
Recently Played
suggestions

519 Views
2 replies
0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Decoded
Casual Listener
I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (o...
2015-11-11 11:12:57 AM
2016-09-10 2:48:20 PM
Decoded
Casual Listener
2120 Views
1 replies
0 likes
Android 6.0
lock screen
marshmallow
Nexus 5
Widget

2120 Views
1 replies
0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Ty27tp
Casual Listener
So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...
2016-09-08 7:23:57 PM
2016-09-10 1:08:43 PM
Ty27tp
Casual Listener
547 Views
5 replies
0 likes

547 Views
5 replies
0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

johnny11716
Newbie
Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...
2016-09-10 2:30:13 AM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Sign Up For Premium - Cant Login

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're right. Can now no longer sign in my phone either. T...

Steph110
Newbie
So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're ...
2016-09-10 2:03:42 AM
709 Views
0 replies
0 likes

709 Views
0 replies
0 likes

Pressing the watch now button and not working.

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

Harrison2234
Casual Listener
When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.
2016-09-10 1:36:26 AM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Turns off

After a couple songs the music stops even mid songs

Lillysmom
Casual Listener
After a couple songs the music stops even mid songs
2016-09-09 6:06:34 PM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

Battery Drain

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a premium member). Why is this app absolutely eating my ...

Xenoous
Casual Listener
I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a pre...
2016-06-29 1:48:05 PM
2016-09-09 4:40:57 PM
navaira
Roadie
1205 Views
4 replies
1 likes

1205 Views
4 replies
1 likes

Lost all offline data!!!

I just lost all my offline data it said because I used more than 3 offline device.Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2016)All my downloaded data has been removed. It's rea...

AndreEdward
Newbie
I just lost all my offline data it said because I used more than 3 offline device. Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2...
2016-09-09 11:37:31 AM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Switch

How can I do to have two devices playing music at the same time on my spotify account?

DanielCorrales
Newbie
How can I do to have two devices playing music at the same time on my spotify account?
2016-09-09 6:01:38 AM
2016-09-09 11:24:00 AM
Joe
Community Legend
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Spotify App pretends I'd be offline

Hi.My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends I'd be offline though I'm surfing and using Whatsapp etc. sim...

narime
Newbie
Hi. My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends...
2016-09-09 9:03:06 AM
285 Views
0 replies
1 likes

285 Views
0 replies
1 likes

Can`t share songs.

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app it did not help.

Eirinmaaso
Casual Listener
Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app...
2016-09-08 10:54:10 PM
2016-09-09 8:45:41 AM
Eirinmaaso
Casual Listener
348 Views
2 replies
0 likes

348 Views
2 replies
0 likes

All my playlists are gone

All my playlists are gone.. how do i get them back? Not deleted.

Xzoron
Casual Listener
All my playlists are gone.. how do i get them back? Not deleted.
2016-09-09 7:53:55 AM
2016-09-09 8:11:06 AM
Xzoron
Casual Listener
214 Views
1 replies
0 likes

214 Views
1 replies
0 likes

Issues with Offline syncing

Hi So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't work now.1. Adding custom music to my Spotify Android app...

JLYang
Casual Listener
Hi 🙂 So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't ...
2016-09-09 7:12:33 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

NO PUEDO ESCUCHAR CANCIONES IMPORTADAS

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando para descargar". Soluciones por favor.

MARTAU
Newbie
He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando p...
2016-09-09 6:15:05 AM
470 Views
0 replies
1 likes

470 Views
0 replies
1 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Dcharles329
Newbie
When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...
2016-09-09 5:42:22 AM
298 Views
0 replies
1 likes

298 Views
0 replies
1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Test2
Spotify
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
2013-02-20 5:04:25 PM
2016-09-09 1:06:46 AM
cplancaster
Casual Listener
4845 Views
10 replies
2 likes

4845 Views
10 replies
2 likes

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