Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47486 Views
66 replies
25 likes

47486 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880215 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880215 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26890 Views
4 replies
0 likes

26890 Views
4 replies
0 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Dcharles329
Newbie
When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...
2016-09-09 5:42:22 AM
298 Views
0 replies
1 likes

298 Views
0 replies
1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Test2
Spotify
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
2013-02-20 5:04:25 PM
2016-09-09 1:06:46 AM
cplancaster
Casual Listener
4842 Views
10 replies
2 likes

4842 Views
10 replies
2 likes

Same Songs on random after half an hour

Good Evening,I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But after a while, mainly after half an hours he repeats t...

TheRealZurkio
Newbie
Good Evening, I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But a...
2016-09-08 8:44:47 PM
2016-09-08 12:10:07 AM
osornios
Spotify Star
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Offline Playlist use RAM on Android systems?

Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks

molnartono
Casual Listener
Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks
2016-09-07 10:12:36 AM
2016-09-08 10:33:28 PM
rtu96
Music Fan
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

sd card

I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify

snowglobe
Newbie
I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify
2016-09-08 10:16:28 PM
2016-09-08 10:28:17 PM
Joe
Community Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Spotify Connect and Panasonic Viera TV Issues

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android). My Panasonic Viera TV does not show up as an option for streaming. Is this a common issue? My other devices show up.

cmjohnson342
Newbie
So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android). My Panasonic Viera TV does not show up as an option for streami...
2015-06-10 3:32:22 PM
2016-09-08 8:31:41 PM
toriskogen
Casual Listener
50183 Views
4 replies
7 likes
Connect
Panasonic
Viera

50183 Views
4 replies
7 likes

Help forgot nickname and password

Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So maybe spotify administratos can remind my account nickn...

NEutyl
Casual Listener
Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So mayb...
2016-09-08 7:53:40 PM
2016-09-08 7:58:41 PM
NEutyl
Casual Listener
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Duvida! Conta premium

Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu comprei depois que acabar o 7 dias, se acomula ou não...

lucas_fc02
Casual Listener
Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu co...
2016-09-08 6:13:02 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Play all songs from an artist is not working anymore

Hello everyone! Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played. Even with the repeat option activated. When this will be fixed? App...

primolan
Casual Listener
Hello everyone! Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played.&nb...
2016-09-08 4:45:08 PM
253 Views
0 replies
1 likes

253 Views
0 replies
1 likes

Running playlists crash app on Nexus 5

I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The steps/min screen comes up, and regardless of whether...

juana30
Newbie
I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The s...
2016-09-08 4:43:03 PM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

Change Country Add

I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spotify are really poor and repetitive. I didn't had a ...

jakean17
Newbie
I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spot...
2016-09-08 2:47:27 PM
2016-09-08 3:20:36 PM
Joe
Community Legend
204 Views
1 replies
0 likes

204 Views
1 replies
0 likes

Solved!! 'Shuffle Play' only option. How do I remove it?

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get them to play is by tapping the 'Shuffle Play' button....

lec0vhs
Regular
I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get th...
2014-03-12 2:43:55 PM
2016-09-08 10:33:24 AM
Tagemeister
Casual Listener
1860 Views
3 replies
1 likes

1860 Views
3 replies
1 likes

Spotify suddenly deleted all my offline songs

Hello there!I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three devices, so it will erase every song on this one. After t...

Zoldmokus
Newbie
Hello there! I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three de...
2016-09-08 9:58:51 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Missing downloaded tracks

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers me as they are about 500 songs I downloaded from my ...

Farquis
Casual Listener
I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers m...
2016-02-23 6:35:57 AM
2016-09-08 6:29:32 AM
pravusjif
Regular
1621 Views
4 replies
0 likes
Android 5.1.1
bug
missing tracks

1621 Views
4 replies
0 likes

Downloaded platlist appered as not downloaded

About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you downloaded again? Well I have to travel 5hrs to get W...

Iztro
Casual Listener
About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you do...
2016-06-07 8:27:38 PM
2016-09-08 6:27:59 AM
pravusjif
Regular
796 Views
4 replies
0 likes
Dowload list problem erased

796 Views
4 replies
0 likes

spotify has erased all albums and downloaded files

Hello,Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not know what happened. Then I entered spotify and has tried t...

magoancab
Casual Listener
Hello, Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not kno...
2016-05-15 1:40:57 PM
2016-09-08 6:24:40 AM
pravusjif
Regular
559 Views
3 replies
0 likes

559 Views
3 replies
0 likes

Offline Content Erased

Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how can I stop it happening in the future?

mjburrows
Newbie
Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how...
2016-06-23 5:34:46 AM
2016-09-08 6:22:55 AM
pravusjif
Regular
387 Views
2 replies
1 likes

387 Views
2 replies
1 likes

4 times all downloaded music deleted

How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted them and started over. This was in August. I have re...

Kwboegel
Regular
How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted t...
2016-09-08 4:44:35 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

Not enough space it says

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it downloaded about half the songs and said error not eno...

Trolfes93
Regular
I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it dow...
2016-09-05 10:53:04 PM
2016-09-07 12:03:17 AM
jresendez13
Music Fan
2651 Views
14 replies
0 likes

2651 Views
14 replies
0 likes

Is it possible to sign in with Facebook on mobile without having Facebook app installed?

Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm not going to waste space on the Facebook app since ...

metoothank
Casual Listener
Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm ...
2016-09-07 11:22:01 PM
2016-09-07 11:58:56 PM
Joe
Community Legend
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

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