Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
54884 Views
68 replies
25 likes

54884 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27758 Views
5 replies
0 likes

27758 Views
5 replies
0 likes

Widget grays out

Hello,The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seems to work. After a couple minutes it looks like the scr...

kburke06-us
Casual Listener
Hello, The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seem...
2016-06-20 4:26:45 PM
2016-06-22 9:46:49 AM
navaira
Roadie
890 Views
8 replies
0 likes

890 Views
8 replies
0 likes

Spotify runs background processes when app is closed

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...

djmtype
Gig Goer
Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no ...
2014-11-17 4:15:25 PM
2016-06-22 8:00:53 AM
pantadeusz
Regular
17630 Views
6 replies
3 likes
Android
background
battery drain
Lollipop
processes

17630 Views
6 replies
3 likes

facebook error

Hey guys!My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify app the message "a facebook error occurred. Please try...

phil48
Newbie
Hey guys! My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify a...
2016-06-22 7:57:25 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Playlists desync after rebooting my phone

Hello, first of all, Sry for my english,I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have thousands songs to resync everytime I forget to rech...

GecKoala33
Newbie
Hello, first of all, Sry for my english, I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have...
2016-06-22 3:31:02 AM
157 Views
0 replies
0 likes

157 Views
0 replies
0 likes

"Unable to log in, experiencing problems"

Mando16
Casual Listener
2016-06-22 1:49:39 AM
2016-06-22 1:50:43 AM
Mando16
Casual Listener
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Switching the sound quality

Hi guysI had all my music downloaded in normal quality but I went to settings and switched to extreme quality. Does this automatically change the sound quality of the music that has been in my library or does it only change the quality of the music t...

Damountje
Casual Listener
Hi guys I had all my music downloaded in normal quality but I went to settings and switched to extreme quality. Does this automatically change the sound quality of the music that has been in my li...
2016-06-21 8:46:29 AM
2016-06-22 1:24:10 AM
driveflanger
Community Legend
321 Views
3 replies
0 likes

321 Views
3 replies
0 likes

Sharing Playlist

I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someone help with this.

Delanishia
Newbie
I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someo...
2016-06-21 10:32:30 PM
2016-06-21 10:39:41 PM
DasPeter
Community Legend
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Save to sd card?

Would someone please tell me how to save on sd card? I have latest spotify 5.5 (just reinstalled) and android 6. But I can't find this option at all?This app is getting worse and worse. The other day it used my mobile data instead of offline saved da...

bkamrani
Casual Listener
Would someone please tell me how to save on sd card? I have latest spotify 5.5 (just reinstalled) and android 6. But I can't find this option at all? This app is getting worse and worse. The other...
2016-06-21 4:16:36 AM
2016-06-21 8:09:17 PM
Kamran
Composer
489 Views
5 replies
0 likes

489 Views
5 replies
0 likes

Solved!! Hijacking somebody's iPhone

Yesterday, I was listening to Spotify in my kitchen. A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this Device]" Meaning that my music from my Android (running the la...

dick4
Casual Listener
Yesterday, I was listening to Spotify in my kitchen. A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this De...
2016-06-21 6:39:21 PM
2016-06-21 7:24:40 PM
nokturnus
Casual Listener
951 Views
4 replies
0 likes
serious issue

951 Views
4 replies
0 likes

Assinatura errada

Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato para corrigir isso

Carlagcc1967
Newbie
Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato pa...
2016-06-21 4:08:16 PM
2016-06-21 4:17:50 PM
OviiiOne
Community Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Superuser Contribution Free premium

Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?

djina-021
Newbie
Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?
2016-06-12 9:08:06 AM
2016-06-21 2:13:38 PM
meahtenoha
Spotify
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Spotify Premium Anmeldung

Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?

charly_chen
Newbie
Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?
2016-06-21 1:49:49 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Superuser Contribution Offline Modus deltes songs

Hi. I have a problem with my offline playlist. Every time I sync my playlist for offline service, the app delets some songs after a few hours. It happens on different playlists, songs and timeintervals. I already put the location of the offline playl...

David1993
Newbie
Hi. I have a problem with my offline playlist. Every time I sync my playlist for offline service, the app delets some songs after a few hours. It happens on different playlists, songs and ti...
2016-06-13 3:53:51 PM
2016-06-21 11:11:03 AM
meahtenoha
Spotify
554 Views
2 replies
0 likes

554 Views
2 replies
0 likes

Solved!! Spotify no longer works on samsung phones??

So Friday (01/15/16) I was playing spotify from my phone via blue tooth and regualr head phone hook ups and it was working perfectly fine. Then Sunday (01/17/16) I could no longer log in on my cell phone, only a black screen and after 2min it says th...

RoxyFierce
Casual Listener
So Friday (01/15/16) I was playing spotify from my phone via blue tooth and regualr head phone hook ups and it was working perfectly fine. Then Sunday (01/17/16) I could no longer log in on my ...
2016-01-18 10:09:57 PM
2016-06-21 2:06:08 AM
Granny41845
Casual Listener
748 Views
6 replies
2 likes

748 Views
6 replies
2 likes

Payment keeps failing

Tried paying my spotify kept getting a error message. Bank says I was charged . If this keeps happening I'm downloading tidal

cesar2720
Newbie
Tried paying my spotify kept getting a error message. Bank says I was charged . If this keeps happening I'm downloading tidal
2016-06-21 1:34:40 AM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Transfering Music

I deleted Facebook and can't figure out how to transfer music from my old account to my new one. I tried the contact form and it told me to contact them to transfer music, they did nothing! They sent me some generic e-mail that had nothing to do with...

sydneymbosworth
Newbie
I deleted Facebook and can't figure out how to transfer music from my old account to my new one. I tried the contact form and it told me to contact them to transfer music, they did nothing! They sent...
2016-06-20 8:00:58 PM
2016-06-21 1:20:06 AM
osornios
Spotify Star
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

I cant save music in my sd

Hi please help, in my spotify app it doesnt shows the option for saving my music in my sd.

patriciodiazl
Newbie
Hi please help, in my spotify app it doesnt shows the option for saving my music in my sd.
2016-06-21 1:11:48 AM
148 Views
0 replies
0 likes

148 Views
0 replies
0 likes

No premium features at all and double charge on credit card. How can I get help?

I was trying to get premium9 mxp for 3 months.I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the charge was successful and then a 2nd message with another ...

albagerardo
Newbie
I was trying to get premium 9 mxp for 3 months. I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the cha...
2016-06-21 1:01:46 AM
193 Views
0 replies
0 likes

193 Views
0 replies
0 likes

Make the app more album-listening friendly.

So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...

sc0ttius
Casual Listener
So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: =================== When you've started the son...
2016-06-20 12:06:06 AM
420 Views
0 replies
3 likes
Albums
UI
UX

420 Views
0 replies
3 likes

Activities Mobile Phone

Hi There! I'm Italian, sorry for my English not so great.When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my computer! I use Spotify more on the mobile phone than on th...

Dorotea
Newbie
Hi There! I'm Italian, sorry for my English not so great. When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my comput...
2016-06-20 11:54:02 PM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

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