Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
57376 Views
68 replies
25 likes

57376 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Casual Listener
28075 Views
5 replies
0 likes

28075 Views
5 replies
0 likes

Pagar spotify

Hola buenos días, no sé dónde dirigir el email, soy premium y me han robado las tarjetas de crédito, las he anulado, y el banco me tiene que mandar las nuevas por correo ordinario, mientras tanto no puedo poner el número de la tarjeta válida, pero no...

azuraider
Casual Listener
Hola buenos días, no sé dónde dirigir el email, soy premium y me han robado las tarjetas de crédito, las he anulado, y el banco me tiene que mandar las nuevas por correo ordinario, mientras tanto no ...
2016-05-29 10:20:55 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Syncing local files to Android from a different computer

I had a PC running on Windows 7, and with it I was able to sync songs from my computer to my Android phone. However, that computer stopped working, and now that I'm on a different computer, the songs won't sync to the phone; they don't even have the ...

RangerKasdorf
Casual Listener
I had a PC running on Windows 7, and with it I was able to sync songs from my computer to my Android phone. However, that computer stopped working, and now that I'm on a different computer, the songs...
2016-05-29 7:35:16 AM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Me cambio de primium a free

que tengo que hacer para cancelar una suscripción ya que no puedo utilizar primium

mlg390
Newbie
que tengo que hacer para cancelar una suscripción ya que no puedo utilizar primium
2016-05-29 4:20:35 AM
2016-05-29 4:23:59 AM
user-removed
Not applicable
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Dowload fails

Why is that everytime I open other app (while Spotify is still running in the background) the download always stops? Also, it says that I need to go online to download while I'm already online.

user-removed
Visitor
Why is that everytime I open other app (while Spotify is still running in the background) the download always stops? Also, it says that I need to go online to download while I'm already online.
2016-05-29 1:57:37 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Lost email and password

I forgot my email and password please help

Ezzie-98
Newbie
I forgot my email and password please help
2016-05-29 1:21:37 AM
2016-05-29 1:32:19 AM
user-removed
Not applicable
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Playings songs on phone with PREMIUM

I have spotify premium. Downloaded the app on my phone but it still wouldn't let me play most songs. I keep getting error messages saying "Can't play this sogg". With spotify premium, shoudnt I be able to play every single song on spotify with no iss...

eneyesanni
Casual Listener
I have spotify premium. Downloaded the app on my phone but it still wouldn't let me play most songs. I keep getting error messages saying "Can't play this sogg". With spotify premium, shoudnt I be ab...
2016-05-27 7:28:44 PM
2016-05-28 12:32:39 AM
osornios
Spotify Star
381 Views
3 replies
0 likes

381 Views
3 replies
0 likes

Local files on LG G5

I recently switched to the LG G5 and I downloaded spotify. I want to be able to listen to my local files from my computer on my phone, as I was able to do this without an issue on the LG G3. Will somebody please help me resolve this issue?

PewPewMaster400
Casual Listener
I recently switched to the LG G5 and I downloaded spotify. I want to be able to listen to my local files from my computer on my phone, as I was able to do this without an issue on the LG G3. Will som...
2016-05-21 10:24:16 PM
2016-05-28 8:46:21 PM
Joe
Community Legend
656 Views
3 replies
0 likes

656 Views
3 replies
0 likes

Solved!! [Android][Delete offline tracks] / [Borrar canciones descargadas]

Hi people!The last friday, I bought Sporify Premium and I tried to download 4 songs to test it. Then i wanted to delete this songs and free the cellphone memory but I can't do it. I tried deleting those songs from "My Music" but the memory still bein...

ramaezequiel
Casual Listener
Hi people! The last friday, I bought Sporify Premium and I tried to download 4 songs to test it. Then i wanted to delete this songs and free the cellphone memory but I can't do it. I tried deleting ...
2016-05-25 5:14:50 AM
2016-05-28 5:01:08 AM
ramaezequiel
Casual Listener
1630 Views
2 replies
0 likes

1630 Views
2 replies
0 likes

"Disk Almost Full" message is spammed, cannot enter app

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmarking some songs to free up space, which would be a ...

MildWolfie
Newbie
My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmar...
2016-03-20 11:55:05 PM
2016-05-28 4:10:43 AM
choirgirl
Casual Listener
2679 Views
3 replies
0 likes

2679 Views
3 replies
0 likes

App crashing on S7 edge - marshmallow 6.0.1

App constantly crashes when i play both playlists both offline and online. Noticed this when i switched to samsung s7 edge. Can't even finish one song without it shutting down. Cached songs even stop playing. I need help solving this or will quit pay...

kraynera
Newbie
App constantly crashes when i play both playlists both offline and online. Noticed this when i switched to samsung s7 edge. Can't even finish one song without it shutting down. Cached songs even stop...
2016-05-27 7:44:54 AM
2016-05-28 1:54:56 AM
user-removed
Not applicable
717 Views
2 replies
0 likes

717 Views
2 replies
0 likes

Solved!! Playing mobile files on mobile

Hi, Hopefully someone can help, I've been looking around a lot and can't find the answer to my q. Is there any way to play files stored locally on my mobile phone (nexus 5) within the mobile app? I know about doing it via desktop/sync but was hoping ...

markpitch
Casual Listener
Hi, Hopefully someone can help, I've been looking around a lot and can't find the answer to my q. Is there any way to play files stored locally on my mobile phone (nexus 5) within the mobile...
2016-05-27 9:12:23 AM
2016-05-27 12:56:21 AM
markpitch
Casual Listener
736 Views
2 replies
0 likes

736 Views
2 replies
0 likes

Spotify for Android

Hi, 2 days ago i purchased spotify Premium, but when i tried to download the app from google play i found out that i can't have it because i'm outside USA, is there anything i can do ? thanks in advance.

glownza
Casual Listener
Hi, 2 days ago i purchased spotify Premium, but when i tried to download the app from google play i found out that i can't have it because i'm outside USA, is there anything i can do ? thanks in adva...
2016-05-18 3:47:14 PM
2016-05-27 12:04:47 AM
glownza
Casual Listener
1054 Views
5 replies
0 likes

1054 Views
5 replies
0 likes

Local files not adding to android player...

Hello all,I have recently upgraded my mobile phone for Samsung Galaxy S7. I have installed Spotify and logged in successfully. Playlists and everything appear OK. Except... My local files synchronised previously from my laptop (Windows 10), are now s...

richkyle
Newbie
Hello all, I have recently upgraded my mobile phone for Samsung Galaxy S7. I have installed Spotify and logged in successfully. Playlists and everything appear OK. Except... My ...
2016-05-27 3:37:02 PM
2016-05-27 12:01:25 AM
osornios
Spotify Star
738 Views
1 replies
0 likes

738 Views
1 replies
0 likes

Offline Mode - Missing Album Art (Android app)

On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. Thanks, A.R.

aamir_raza
Casual Listener
On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. &nbsp...
2016-05-27 5:47:41 PM
2016-05-27 11:37:44 PM
osornios
Spotify Star
640 Views
1 replies
0 likes

640 Views
1 replies
0 likes

Solved!! Disable 'upgrade to family plan' notifications

How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me. How do I turn off these notifications, whilst keeping other notificatio...

Ottor
Newbie
How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me. How do I tu...
2016-05-27 11:25:55 AM
2016-05-27 11:11:53 PM
user-removed
Not applicable
982 Views
1 replies
1 likes

982 Views
1 replies
1 likes

Sony Xperia M4 Can't move my songs to my SD card.

I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem but it does not work for me. I've been trying to fix...

tycer
Casual Listener
I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem b...
2016-05-27 1:19:43 PM
2016-05-27 11:03:13 PM
Bittencourt
Spotify Star
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Spotify Family Premium

I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. Refreshed the links and nothing is working.Instead o...

Rebeccareneeh
Newbie
I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. R...
2016-05-27 7:52:16 PM
2016-05-27 10:45:21 PM
osornios
Spotify Star
978 Views
1 replies
0 likes

978 Views
1 replies
0 likes

I canceled my subscription because I didn't want to be charged, but was still charged

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would like my money back.

frannykat77
Newbie
I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would...
2016-05-27 9:46:35 PM
2016-05-27 10:26:10 PM
osornios
Spotify Star
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Songs duplicating when they shouldn't

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my phone it copies the same song and just repeats it ev...

4ust1n
Newbie
I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my p...
2016-05-27 8:11:19 PM
2016-05-27 9:07:11 PM
Joe
Community Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Limit check.

How do i check the amount if songs I currently have on spotify?

Mohid35
Regular
How do i check the amount if songs I currently have on spotify?
2016-05-25 11:34:50 PM
2016-05-27 5:47:49 PM
user-removed
Not applicable
2865 Views
9 replies
0 likes

2865 Views
9 replies
0 likes

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