Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50501 Views
66 replies
25 likes

50501 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881354 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881354 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27244 Views
4 replies
0 likes

27244 Views
4 replies
0 likes

Settings has no option for Storage changes

Hi, I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu. I have the latest version of spotify, I've cleared the data and reinstalled the app but nothing helps. Any help would be gre...

11126616768
Casual Listener
Hi, I want to be able to save my offline playlist data to my SD card, but the option just doesnt appear in the settings menu. I have the latest version of spotify, I've cleare...
2016-05-19 9:51:35 PM
2016-05-19 11:44:10 PM
Joe
Community Legend
1119 Views
7 replies
1 likes

1119 Views
7 replies
1 likes

Songs I don't want are goin in my library

Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the songs that I listened to on the station.

Wikoff7
Casual Listener
Why is it when I listen to a station or an artist online all off the songs go to my library. Some are even downloaded for offline but I don't want them there. I have to go through and delete all the ...
2016-05-19 3:45:11 PM
2016-05-19 5:59:55 PM
Daniel
Community Legend
288 Views
3 replies
0 likes

288 Views
3 replies
0 likes

Internet connection

When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have already tried and reinstall and uppgrade spotify to the ...

Eliasclaesson
Newbie
When i listen with 4g or wifi for that matter, and then put my screenlock on, the internet connection get lost after about one song. When i unlock the screen the song start playing agan. I have alrea...
2016-05-19 3:50:14 PM
2016-05-19 3:54:23 PM
user-removed
Not applicable
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Android Infinite Repeat Bug

I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version in order for it to work. I'll lay out how the bug w...

J_Schneids26
Newbie
I found a bug that affects non-premium android users that allows them to play the same song on their phone over and over without any commercial interuption. Note: You have to use the desktop version ...
2016-05-19 1:54:10 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Spotify

Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias

Marianoale
Newbie
Tengo un problema con Spotify. Estoy lo más bien escuchando música y de repente se me desconecta. Lo hace prolongadamente. Algunen q me de una respuesta. Gracias
2016-05-18 11:47:23 PM
2016-05-19 12:15:16 PM
Daniel
Community Legend
779 Views
1 replies
0 likes

779 Views
1 replies
0 likes

Randomly stops sound while listening to downloaded tracks.

The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when playing a song, except the 'cursor' does not move ...

Quakernate
Newbie
The last few weeks spotify on my smartphone randomly stops playing whenever I've put on a downloaded playlist or album. The play/pause button however still shows the 'pause' button, like it does when...
2016-05-18 7:45:40 PM
2016-05-19 12:12:20 PM
Daniel
Community Legend
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Spotify doesn't advance to next song in playlsit

Brief description of the issue: Spotify doesn't advance to next song in playlsitSteps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not advance to next somgWhat steps you’ve tried already:Trie...

carlcarreon23
Newbie
Brief description of the issue: Spotify doesn't advance to next song in playlsit Steps to reproduce the issue: start playing song on Spotify. Shut screen off. Song should still play but will not adv...
2016-05-19 8:20:16 AM
2016-05-19 10:43:30 AM
Joe
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

bleep application !! No sound !

hello, sorry bad english im french. i have playlist on my android that I have Sync for play in "offline mode" . but of 79 music. I have 40 does not work !! the music is playing (the timer advence). But NO SOUND ! ps :i have already emptied the cache....

victoriel-
Newbie
hello, sorry bad english im french. i have playlist on my android that I have Sync for play in "offline mode" . but of 79 music. I have 40 does not work...
2016-05-18 9:37:55 PM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

Songs on 'My Music' just keeps on loading

I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on loading. I tried to wait for 5-10 minutes and noth...

Zkmldz
Newbie
I've been using Spotify for almost a month now and everything has been going until a few days ago. I went to My Music tab and go to Songs, instead of displaying all songs that I have it just keeps on...
2016-05-18 5:51:52 PM
694 Views
0 replies
0 likes
loading
Loading song too long
Songs won't download

694 Views
0 replies
0 likes

Spotify App Disappear but is still taking space

Good morning, I am on HTC One M8 running Android Version 6.0 As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. It didn't work. However during the process, I noticed that my spotify app icon dis...

Yurgen99
Casual Listener
Good morning, I am on HTC One M8 running Android Version 6.0 As I said in the title, I was using my phone trying to make some space for a new app I wanted to download. I...
2016-05-18 11:42:33 AM
2016-05-18 4:42:50 PM
Daniel
Community Legend
494 Views
4 replies
0 likes

494 Views
4 replies
0 likes

Shuffle problems in tablet Android

Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I tried install and desinstall twice but nothing. The problem is continue ...

ClauSofiME
Newbie
Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I t...
2016-05-18 4:45:13 AM
2016-05-18 8:11:47 AM
Daniel
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Downloaded songs not showing up on "my songs"

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. I want to just shuffle all the songs I have at one ...

jaxteller007
Casual Listener
So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. ...
2016-03-22 2:24:23 PM
2016-05-18 1:10:02 AM
Mari71
Newbie
9043 Views
4 replies
1 likes

9043 Views
4 replies
1 likes

Solved!! Vodaphone charges

Being charged by vodaphone 11.99 a monthNot on premiumTried all spotify solutionsNo luckWho's issue to fix?

Grace2005
Newbie
Being charged by vodaphone 11.99 a month Not on premium Tried all spotify solutions No luck Who's issue to fix?
2016-05-17 12:08:11 AM
2016-05-17 12:10:46 AM
user-removed
Not applicable
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

unable to log in

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't go thru. I get a message saying "form expired, relo...

mjckspot
Newbie
I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't ...
2016-05-17 8:39:10 PM
2016-05-17 8:42:38 PM
user-removed
Not applicable
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Solved!! Songs stop immediately on Kindle Fire HD 6

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays for less than a half second and stops. Keep pressing play it plays th...

jeremymullen
Casual Listener
Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays ...
2016-05-17 7:46:37 PM
2016-05-17 7:48:29 PM
jeremymullen
Casual Listener
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Offline storage downloads but is ultimately not saved into my memory

Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone.I'd love to use the offline streaming possibility on my phone, when I'm for example on the train, because I can't always strea...

LowieB
Casual Listener
Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone. I'd love to use the offline streaming possibility on my phone, w...
2016-04-07 12:58:52 PM
2016-05-17 5:17:11 PM
LowieB
Casual Listener
457 Views
3 replies
0 likes

457 Views
3 replies
0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

Hydroxxx
Casual Listener
Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...
2016-05-17 2:10:39 PM
2016-05-17 3:29:29 PM
Daniel
Community Legend
1538 Views
3 replies
0 likes

1538 Views
3 replies
0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

Wstevens10
Newbie
Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!
2015-08-06 5:17:56 AM
2016-05-17 1:09:47 PM
MrPhatsoul
Roadie
443 Views
2 replies
0 likes

443 Views
2 replies
0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

Truthvilla
Casual Listener
I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...
2016-05-08 5:46:04 PM
2016-05-17 1:06:51 PM
Truthvilla
Casual Listener
607 Views
2 replies
0 likes
Song not avilable
Update

607 Views
2 replies
0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

fnb
Newbie
i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!
2016-05-16 8:01:14 PM
2016-05-17 11:29:40 AM
Daniel
Community Legend
301 Views
2 replies
0 likes

301 Views
2 replies
0 likes

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