Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
0x8EFABE4E
Newbie
56050 Views
68 replies
25 likes

56050 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27859 Views
5 replies
0 likes

27859 Views
5 replies
0 likes

Solved!! New phone and all is lost.

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a premium subscriber which I have been for quite som...

AndrewOlson13
Casual Listener
I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a...
2016-04-07 2:09:48 PM
2016-04-07 11:49:25 PM
Daniel
Community Legend
775 Views
2 replies
0 likes
new phone

775 Views
2 replies
0 likes

Mobile App stops audio playback

When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I can correct it by hitting pause & then play and it wi...

DadOfSeven
Music Fan
When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I ca...
2016-04-07 6:45:04 PM
2016-04-07 9:34:15 PM
Daniel
Community Legend
645 Views
3 replies
0 likes
Android 4.1.2
Mobile Phone

645 Views
3 replies
0 likes

Solved!! Can't acces on Playlist

Hey guys,Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them back?When i want to open the playlist spotify is saying:...

Konni_W
Casual Listener
Hey guys, Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them bac...
2016-04-06 11:06:38 PM
2016-04-07 8:03:45 PM
Konni_W
Casual Listener
2649 Views
3 replies
0 likes

2649 Views
3 replies
0 likes

Solved!! How to adjust kbps to 128

Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality right now to be safe but... am I?

Okudave
Newbie
Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality rig...
2016-04-07 10:37:47 AM
2016-04-07 4:41:04 PM
Daniel
Community Legend
2405 Views
2 replies
0 likes

2405 Views
2 replies
0 likes

Spotify connect stops connection to samsung soundbar

I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at the "available devices" screen again. Firmware of so...

wire
Newbie
I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at t...
2016-04-06 8:50:38 PM
2016-04-07 4:33:28 PM
Daniel
Community Legend
1123 Views
1 replies
0 likes

1123 Views
1 replies
0 likes

Problem trying to save my music into my sd

Hi all, I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong with your SD card. Check permissions and try again. I tried eve...

yerro84
Regular
Hi all, I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong wit...
2016-03-04 9:00:47 AM
2016-04-07 10:35:55 AM
fbonito
Regular
3825 Views
15 replies
3 likes

3825 Views
15 replies
3 likes

Playlist sorting smartphone app

Regarding the Android- AND iOS App and sorting playlists One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or oldest added songs at top in my playlist with 1600+ songs M...

Xetal
Newbie
Regarding the Android- AND iOS App and sorting playlists One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or...
2016-04-06 3:09:52 PM
2016-04-07 6:44:21 AM
rhoada35
Newbie
466 Views
1 replies
1 likes
Android
iOS

466 Views
1 replies
1 likes

Xperia Z3 issues

Could anybody help me in trying to solve my Xperia Z3 issue?Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save songs and will continue to redownload them after reopenin...

raptorrumble
Newbie
Could anybody help me in trying to solve my Xperia Z3 issue? Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save so...
2016-04-06 2:55:27 AM
2016-04-07 2:43:00 AM
Bwear
Casual Listener
669 Views
2 replies
0 likes
Android
Download error
Playback problem
Playlist problem
SD-card
Stuttering Playback
Xperia
Z3 running

669 Views
2 replies
0 likes

Offline mode and songs stopping

Hello All, I have downloaded Spotify onto my computer and mobile.On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and shuts the App down and i have to go into it again. If i sit there ...

heidi_thomas93
Casual Listener
Hello All, I have downloaded Spotify onto my computer and mobile. On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and...
2016-03-28 11:17:14 PM
2016-04-06 12:03:20 AM
heidi_thomas93
Casual Listener
449 Views
2 replies
0 likes

449 Views
2 replies
0 likes

Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

m0p13p
Casual Listener
Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...
2016-04-04 7:52:35 PM
2016-04-06 10:49:00 PM
m0p13p
Casual Listener
4179 Views
4 replies
0 likes
Android
huawei
Plattan
Urbanears

4179 Views
4 replies
0 likes

New Releases feature technical issue

Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I go to scroll down through the listing & selections ...

Beltane575xx
Roadie
Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I ...
2016-04-06 4:06:25 PM
2016-04-06 10:16:12 PM
Beltane575xx
Roadie
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Spotify-Client independently deletes offline tracks...

Hello!I'm using spotify premium-account @ my android-device.After downloading a playlist I switch to offline-mode.At once after setting offline mode spotify starts to delete serveral downloaded tracks from my sd-card.Spotify never erases a complete p...

2U1C1D3
Regular
Hello! I'm using spotify premium-account @ my android-device. After downloading a playlist I switch to offline-mode. At once after setting offline mode spotify starts to delete serveral downloaded...
2016-03-09 10:24:50 AM
2016-04-06 7:42:41 PM
2U1C1D3
Regular
395 Views
2 replies
0 likes

395 Views
2 replies
0 likes

App won't open - Kein Speicherbereich gefunden

Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen.This error suddenly appeared. Before I had no problem with my saved music. I have roughly 2 GB of Music on ...

Esias
Casual Listener
Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen. This error suddenly appeared. Before I ...
2016-04-05 10:30:44 AM
2016-04-06 4:04:01 PM
Chris1692
Newbie
1434 Views
4 replies
0 likes
bug
Speicherbereich

1434 Views
4 replies
0 likes

Thumbs down isnt working

When I thumbs down a song, the app doesn't care. I can thumbs down the song all day long and it will get played 2 songs later. Is this normal? I can tell that the thumbs up SORT OF works, but thumbs down is ridiculously broken. Very frustrating...in ...

hexum007
Newbie
When I thumbs down a song, the app doesn't care. I can thumbs down the song all day long and it will get played 2 songs later. Is this normal? I can tell that the thu...
2014-09-12 8:51:58 PM
2016-04-06 3:41:51 PM
travis3997
Casual Listener
882 Views
3 replies
1 likes
Radio

882 Views
3 replies
1 likes

thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

tthirtythree
Regular
I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...
2016-03-24 7:46:26 PM
2016-04-06 3:38:12 PM
travis3997
Casual Listener
592 Views
2 replies
1 likes
support

592 Views
2 replies
1 likes

Spotify Crashes On Android App when connecting to Server

I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever I log in either thru Facebook or through email. The app just crashes. No error messages, nothing. I've trie...

user-removed
Visitor
I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever ...
2016-03-31 12:21:10 PM
2016-04-06 11:28:34 AM
Jake
Roadie
501 Views
4 replies
0 likes

501 Views
4 replies
0 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

Biga21
Casual Listener
Plays a few songs then stops I have to open my phone and restart the app
2016-04-06 9:41:28 AM
2016-04-06 10:36:56 AM
Daniel
Community Legend
505 Views
2 replies
0 likes
What does this mean

505 Views
2 replies
0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

sitabt1
Newbie
Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...
2016-04-06 4:28:22 AM
2016-04-06 10:33:19 AM
Daniel
Community Legend
587 Views
1 replies
0 likes
Connection issues
Wi-Fi

587 Views
1 replies
0 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

JebBlackwood199
Regular
Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...
2016-04-05 7:31:20 PM
2016-04-06 10:27:52 AM
Daniel
Community Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

[Android 2.3] Farewell to Gingerbread & Honeycomb

Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 processors. We take deprecating platform versions very seriously but ...

Rorey
Spotify
Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 p...
2014-07-18 2:16:58 PM
2016-04-06 1:23:52 AM
cyannejustinveg
Newbie
18466 Views
21 replies
2 likes

18466 Views
21 replies
2 likes

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