Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
jt120
Regular
43116 Views
66 replies
25 likes

43116 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878343 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878343 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26473 Views
4 replies
0 likes

26473 Views
4 replies
0 likes

Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Angrybanana
Newbie
Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...
2016-03-26 2:38:22 PM
2016-03-27 8:02:37 AM
Daniel
Community Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

cipher64
Newbie
<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...
2016-03-26 7:05:06 AM
2016-03-27 7:48:31 AM
Daniel
Community Legend
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

hunterchips
Casual Listener
So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...
2016-03-26 4:54:05 AM
2016-03-27 7:38:21 AM
Daniel
Community Legend
629 Views
3 replies
0 likes

629 Views
3 replies
0 likes

Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

spoti1032
Newbie
Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...
2016-03-26 12:36:54 PM
2016-03-26 5:15:55 PM
Metamora
Regular
346 Views
2 replies
0 likes

346 Views
2 replies
0 likes

Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Sparkytwo
Regular
Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...
2016-03-19 10:25:34 PM
2016-03-26 4:28:23 PM
Sparkytwo
Regular
882 Views
6 replies
0 likes

882 Views
6 replies
0 likes

Won't play certain songs

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will not let me play the songs.

Lauraburke55555
Newbie
Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will n...
2016-03-26 3:24:37 PM
2016-03-26 4:02:08 PM
Bittencourt
Spotify Star
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

carnagesam
Newbie
Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...
2016-03-25 12:51:27 AM
2016-03-26 5:31:12 AM
Daniel
Community Legend
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Spotify stops playing music randomly

Hey Spotify community,I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2.The music stops playing randomly but frequently. I read in several forum about other users with the same problem. Is there any solution ava...

DukeS
Casual Listener
Hey Spotify community, I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2. The music stops playing randomly but frequently. I read in several forum about oth...
2013-04-01 1:37:53 AM
2016-03-25 12:20:35 AM
user-removed
Not applicable
4004 Views
8 replies
0 likes

4004 Views
8 replies
0 likes

Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

handsomehauke
Newbie
Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...
2016-03-25 7:55:30 PM
2016-03-25 10:22:25 PM
Daniel
Community Legend
511 Views
1 replies
0 likes

511 Views
1 replies
0 likes

Solved!! trouble sorting playlists

I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem opening the playlist I want to sort, but I don't know how to: "Pull dow...

dang001
Gig Goer
I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem op...
2016-03-23 11:21:35 PM
2016-03-25 10:20:32 PM
Daniel
Community Legend
525 Views
3 replies
0 likes

525 Views
3 replies
0 likes

Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

user-removed
Visitor
First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...
2016-03-25 11:00:14 AM
2016-03-25 8:47:44 PM
user-removed
Not applicable
1249 Views
3 replies
0 likes
data usage
Offline Access
Offline listening

1249 Views
3 replies
0 likes

Notifications are in Spanish

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone esLee seeing this?Nexus 5 - 6.0.1 -Spotify 4.9.0.992

tdub1
Regular
All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es Lee seeing this? Nexus 5 - 6.0.1 - Spotif...
2016-03-25 4:45:58 PM
2016-03-25 6:26:20 PM
Bittencourt
Spotify Star
1060 Views
1 replies
0 likes

1060 Views
1 replies
0 likes

Local Files on Android

Good Morning I got a problem when i try to add local files on my spotify account.They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play and some not.The ones that didn't play says "this song isn´t av...

DanielShtrada
Casual Listener
Good Morning I got a problem when i try to add local files on my spotify account. They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play a...
2016-03-22 1:15:26 PM
2016-03-25 12:38:28 PM
DanielShtrada
Casual Listener
746 Views
8 replies
0 likes

746 Views
8 replies
0 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

beatsmusic88
Regular
Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...
2016-03-15 4:18:01 PM
2016-03-25 11:54:54 AM
beatsmusic88
Regular
1236 Views
16 replies
0 likes
Electronic

1236 Views
16 replies
0 likes

PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

ivanvarian
Newbie
Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...
2016-03-25 11:04:40 AM
329 Views
0 replies
1 likes

329 Views
0 replies
1 likes

I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Justinmill
Newbie
But I am paying for premium and I can't rewind songs this is that makes me mad.
2016-03-25 7:54:27 AM
2016-03-25 8:35:14 AM
Daniel
Community Legend
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

kyles1296
Newbie
Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...
2016-03-25 7:13:42 AM
2016-03-25 7:46:57 AM
Daniel
Community Legend
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Jonyeload
Newbie
No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido
2016-03-25 2:22:45 AM
2016-03-25 2:58:24 AM
Bittencourt
Spotify Star
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Green Scrollbar Disappeared

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was draggable, allowing for swift navigation of giant playl...

RicterGaos
Casual Listener
On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was drag...
2016-03-23 9:59:52 PM
2016-03-24 8:51:46 PM
Daniel
Community Legend
602 Views
5 replies
3 likes

602 Views
5 replies
3 likes

Lockscreen fullscreen widget Android 5.0/6.0?

I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the player unintentionally. This is a terrible design....

taedium
Roadie
I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the...
2016-03-23 3:53:54 PM
2016-03-24 5:12:00 PM
jonasherdegen
Community Legend
520 Views
1 replies
4 likes

520 Views
1 replies
4 likes

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