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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46871 Views
  • 66 replies
  • 25 likes
  • 46871 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879841 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879841 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26851 Views
  • 4 replies
  • 0 likes
  • 26851 Views
  • 4 replies
  • 0 likes

very very slow startup android app

I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files etc . I do believe it has to do with Spotify Severs , or loca...

  • Newbie
  •   I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files et...
  • kbrooksc
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Sorting

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

  • Casual Listener
  • I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.
  • mrdmcneese
  • Casual Listener
  • 435 Views
  • 4 replies
  • 0 likes
  • 435 Views
  • 4 replies
  • 0 likes

Volume diminui

Hello guys,I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even al...

  • Newbie
  • Hello guys, I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change i...
  • Bittencourt
  • Spotify Star
  • 2242 Views
  • 1 replies
  • 1 likes
  • 2242 Views
  • 1 replies
  • 1 likes

Solved!! offline music dissapears after rebooting or turning off

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried cleaning the data uninstalling turning off phone, ...

  • Casual Listener
  • My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried...
  • user-removed
  • Not applicable
  • 802 Views
  • 4 replies
  • 0 likes
  • 802 Views
  • 4 replies
  • 0 likes

Can't Sync Local Songs to Playlists for Offline Use

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me. In short, songs from my PC will not sync to play on my phone at all. They play just fine on my P...

  • Casual Listener
  • I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me.   In short, songs from my PC will not ...
  • xlugon77pyro
  • Casual Listener
  • 2661 Views
  • 4 replies
  • 1 likes
  • Android
    local files
    play offline
  • 2661 Views
  • 4 replies
  • 1 likes

No Internet Connection Available Problem

Hi! I'm a free user of Spotify.I'm running on a Redmi NOTE.Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs,despite having internet connection over data or WiFi.I too, che...

  • Newbie
  • Hi! I'm a free user of Spotify. I'm running on a Redmi NOTE. Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs, de...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Gostaria de um backup para mudar de conta

Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o que eu escrevo nas atividades e não consegui exclui...

  • Visitor
  • Queria desvincular minha conta do Facebook com o Spotify, pesquisei sobre isso e vi que o Spotify faz hm backup para mim por e-mail. Gostaria da ajuda do Spotify nisso, não quero meus amigos vendo o ...
  • 676 Views
  • 0 replies
  • 0 likes
  • 676 Views
  • 0 replies
  • 0 likes

Paying for Spotify Premium

If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?

  • Newbie
  • If I payed for Spotify premium for one year in the Philippines, would it still be available if I went to United States?
  • OviiiOne
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Why will songs always stop after 7 seconds?

Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous times but it's not working. I even made sure all of ...

  • Newbie
  • Everytime I use Spotify on my phone (Samsung Galaxy Note 4), only for one of my two playlists, the songs will no matter what always stop after 7 seconds. I would try to play the song again numerous t...
  • Nico
  • Community Legend
  • 778 Views
  • 1 replies
  • 1 likes
  • 778 Views
  • 1 replies
  • 1 likes

Interferences on listening

Hi.So here's the problem ... I have a nexus 5 and a spotify premium account, and for about a month, when I'm listening music with my headset there's interferences. But only with headsets and only on Spotify ( I tested 3 headsets and there is no probl...

  • Newbie
  • Hi. So here's the problem ... I have a nexus 5 and a spotify premium account, and for about a month, when I'm listening music with my headset there's interferences. But only with headsets and only...
  • 119414246
  • Newbie
  • 631 Views
  • 1 replies
  • 1 likes
  • interferences
    Nexus 5
  • 631 Views
  • 1 replies
  • 1 likes

Solved!! Mystery Device and music suddenly available on my app.

I was listening to music at work over my bluetooth speaker like I doa lmost every night, and i noticed it was stopping and changing to some weird mexican msic constantly. When I looked closer, some Asus Device was available (I dont own any asus devic...

  • Casual Listener
  • I was listening to music at work over my bluetooth speaker like I doa lmost every night, and i noticed it was stopping and changing to some weird mexican msic constantly. When I looked closer, some A...
  • DasPeter
  • Community Legend
  • 479 Views
  • 4 replies
  • 0 likes
  • 479 Views
  • 4 replies
  • 0 likes

Cannot sign on with phone

Hello I reset password. I can sign into account at spotfy.com but when I go to phone and key in new password says user name or password not found

  • Newbie
  • Hello I reset password. I can sign into account at spotfy.com but when I go to phone and key in new password says user name or password not found
  • kbrooksc
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Spotify still not saving to ad card

I have uninstall, cleared cahe date etc. looked for the coded data file, not existent on my phone, reinstalled and its still not saving to my sd card, I've formatted the sd card, I've got 14gb spare. What else can I do?

  • Newbie
  • I have uninstall, cleared cahe date etc. looked for the coded data file, not existent on my phone, reinstalled and its still not saving to my sd card, I've formatted the sd card, I've got 14gb spare....
  • woodandrew90
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • sd card
  • 311 Views
  • 1 replies
  • 0 likes

Shuffle repeats quite a bit for me.

I decided to make only one playlist which currently has racked up over 1500 songs. I've noticed that I will get quite a lot of song repeats during one session. For example, I'll hear "song a" then about 15 songs later, it'll play again. It's extremel...

  • Newbie
  • I decided to make only one playlist which currently has racked up over 1500 songs. I've noticed that I will get quite a lot of song repeats during one session. For example, I'll hear "song a" th...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Switch between offline and online

Why is there no switch to allow me to go online when I have an internet connection? The "offline" switch appears when I'm online, but disappears otherwise, forcing me to try searching for something to get it to prompt the "go online" option. Can't we...

  • Regular
  • Why is there no switch to allow me to go online when I have an internet connection?  The "offline" switch appears when I'm online, but disappears otherwise, forcing me to try searching for somet...
  • woodandrew90
  • Roadie
  • 822 Views
  • 3 replies
  • 0 likes
  • 822 Views
  • 3 replies
  • 0 likes

Solved!! using google play gift card to get premium account

Ive read that it is possible to get a premium memvership by using a google play gift card but i dont know how. Can anyone write the steps how to do it please. I got my google play gift card just to get a premium membership but now i dont know how to ...

  • Newbie
  • Ive read that it is possible to get a premium memvership by using a google play gift card but i dont know how. Can anyone write the steps how to do it please. I got my google play gift card just to g...
  • rossano_desimon
  • Newbie
  • 38278 Views
  • 4 replies
  • 2 likes
  • Gift Card
    google play
    Troubleshooting
  • 38278 Views
  • 4 replies
  • 2 likes

Music stops playing : THIS WORKS (for me)

Since the last update to the app, I have been having the issue with music stopping mid-track (playing offline, not linked to internet/wifi or Bluetooth).Completely random, might cut out on the first track, or the tenth, or not at all.Using LG G3 and ...

  • Roadie
  • Since the last update to the app, I have been having the issue with music stopping mid-track (playing offline, not linked to internet/wifi or Bluetooth). Completely random, might cut out on the...
  • Killavirus
  • Casual Listener
  • 1104 Views
  • 3 replies
  • 1 likes
  • 1104 Views
  • 3 replies
  • 1 likes

SD Card Saving problem.

Hi everyone. First of all I'm sorry for my bad English if I'm writing badly. And this is my first post! YEY!!! Anyway I have a problem (wow nice suprise). I'm using Sony Xperia M4 Aqua and I used 4 GB sd card. Last week I changed my SD card (16 GB). ...

  • Newbie
  • Hi everyone. First of all I'm sorry for my bad English if I'm writing badly. And this is my first post! YEY!!!   Anyway I have a problem (wow nice suprise). I'm using Sony Xperia M4 Aqua and I...
  • 11155112320
  • Newbie
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

Spotify won't download on my phone

My spotify app kept crashing so i uninstalled it, however now when i try to download it again from the play store 'error: -24' appears and it won't download succesffuly. I've contacted google play and they think it's a problem with spotfy as i can do...

  • Newbie
  • My spotify app kept crashing so i uninstalled it, however now when i try to download it again from the play store 'error: -24' appears and it won't download succesffuly. I've contacted google play an...
  • jean3601
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Takes forever to get some music playing

If I just want to hit "shuffle play" and get some random music playing from my offline library, I often have to wait several minutes just to get the shuffle play button to appear after navigating to "all songs." There should be a shortcut. I shouldn'...

  • Regular
  • If I just want to hit "shuffle play" and get some random music playing from my offline library, I often have to wait several minutes just to get the shuffle play button to appear after navigating to ...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes