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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42905 Views
  • 66 replies
  • 25 likes
  • 42905 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878236 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878236 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26440 Views
  • 4 replies
  • 0 likes
  • 26440 Views
  • 4 replies
  • 0 likes

Metadata files

Hi all,I have a zenfoe2 with latest Android version and spotify premium on.When I hear music in my car (bmw), I cannot see the album cover on my display.i ask you if there is a way to show all metadata files.Second, the oly way to connect the app to ...

  • Newbie
  • Hi all, I have a zenfoe2 with latest Android version and spotify premium on. When I hear music in my car (bmw), I cannot see the album cover on my display. i ask you if there is a way to show all ...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Album covers not showing

When i'm viewing the current playing song the cover just shows the gray disc like it had no cover. Has this happened to anybody else and how do i fix this?

  • Casual Listener
  • When i'm viewing the current playing song the cover just shows the gray disc like it had no cover. Has this happened to anybody else and how do i fix this?
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

[HTC One M9] Spotify is using Mobile Data event with 'restrict background data' option 'on'

Hi, I am using Spotify on HTC One M9. When I restrict background data on my device it should force Spotify to use data only when on Wi-fi. However Spotify is keep using my Mobile Data Plan even with this option ticked. I know I can go offline mode an...

  • Regular
  • Hi,   I am using Spotify on HTC One M9.  When I restrict background data on my device it should force Spotify to use data only when on Wi-fi.   However Spotify is keep using my Mo...
  • 541 Views
  • 0 replies
  • 0 likes
  • background data
    HTC one_m9
  • 541 Views
  • 0 replies
  • 0 likes

Samsung S6 Edge - can't play downloaded songs in offline mode

Hello,I am having issue which has been here several times on different devices.Have Samsung S6 128gb. I am have downloaded 3300 songs with visible download mark.Once I go to offline mode I cant see any song available and therefore playable.I have tri...

  • Casual Listener
  • Hello, I am having issue which has been here several times on different devices. Have Samsung S6 128gb. I am have downloaded 3300 songs with visible download mark. Once I go to offline mode ...
  • Briz0wn
  • Casual Listener
  • 679 Views
  • 2 replies
  • 0 likes
  • offline mode
    Offline songs
    S6 Edge
  • 679 Views
  • 2 replies
  • 0 likes

Spotify Connect on Fire TV doesnt Work anymone

Hey Spotify,Since I updated Spotify App on my Sony Xperia z3 Compact to Version 4.4.0.1008 Spotify Connect with my fire TV doesnt Work anymone. Since it worked fine last night bevor updating my mobile's Spotify App to the newest Version it has to be ...

  • Regular
  • Hey Spotify, Since I updated Spotify App on my Sony Xperia z3 Compact to Version 4.4.0.1008 Spotify Connect with my fire TV doesnt Work anymone. Since it worked fine last night bevor updating my m...
  • cues
  • Regular
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Turning push notifications off

I've switched off all the notifications in the Spotify app (settings > notifications) and still recieve push notifications ("sign up your family bla bla bla"). How do I turn off these darn notifications for good??

  • Newbie
  • I've switched off all the notifications in the Spotify app (settings > notifications) and still recieve push notifications ("sign up your family bla bla bla"). How do I turn off these darn notific...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Spotify being killed in background

I literally cannot do anything else when listening to Spotify. If I try to use another app at the same time (check email, Facebook, browse web, etc) Spotify closes and stops playing. This is especially an issue in the car; I cannot play Spotify throu...

  • Regular
  • I literally cannot do anything else when listening to Spotify.  If I try to use another app at the same time (check email, Facebook, browse web, etc) Spotify closes and stops playing.  This...
  • Alliekat
  • Regular
  • 3258 Views
  • 7 replies
  • 0 likes
  • 3258 Views
  • 7 replies
  • 0 likes

Files on computer and android

Hi all. Thanks in advance for your help. I am new to spotify and have a few questions. 1. If users' own files are loaded on a PC, I assume they won't also appear if logged in on another PC? 2. I understand files can be 'synced' or something from PC t...

  • Casual Listener
  • Hi all.   Thanks in advance for your help.   I am new to spotify and have a few questions.   1. If users' own files are loaded on a PC, I assume they won't also appear if logged ...
  • driveflanger
  • Community Legend
  • 330 Views
  • 5 replies
  • 0 likes
  • 330 Views
  • 5 replies
  • 0 likes

Keeping getting logged out (on Android Marshmallow)

I just started using Spotify on Android and every day (sometimes every other day) it forces me to re-login which is a pain, but the dealbreaker is that it requires me to mark all the playlists I want offline and re-download. There's a couple of other...

  • Newbie
  • I just started using Spotify on Android and every day (sometimes every other day) it forces me to re-login which is a pain, but the dealbreaker is that it requires me to mark all the playli...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

downloaded playlist not available offline :/

hi all,i have all my fave playlists downloaded for offline playing, but just selected a couple of them, that i have played before offline,and get message 'not available' not sure why?thanksdan

  • Visitor
  • hi all, i have all my fave playlists downloaded for offline playing, but just selected a couple of them, that i have played before offline, and get message 'not available' 😕 not sure why? thanks...
  • user-removed
  • Not applicable
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to move song in queue

HiI have small problem. When i add a song to queue and then i want to move it to the top it is impossible. How to do it? Is there any possibility? It would be very helpful. Thanks in advance.

  • Casual Listener
  • Hi I have small problem. When i add a song to queue and then i want to move it to the top it is impossible. How to do it? Is there any possibility? It would be very helpful. Thanks in advance. 
  • Dragono1313
  • Casual Listener
  • 376 Views
  • 2 replies
  • 1 likes
  • 376 Views
  • 2 replies
  • 1 likes

Spotify resumes playing after being stopped

This may just be some issue with my phone, but I've been having a problem where Spotify will awake again after I have stopped playing a song, and supposedly quit out of the application, and locked the the screen, maybe even pulled out my earphones. L...

  • Music Fan
  • This may just be some issue with my phone, but I've been having a problem where Spotify will awake again after I have stopped playing a song, and supposedly quit out of the application, and locked th...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Help me pls

A few days ago, I finished my subscription because I don't like open my Facebook but when my subscription ended, I put my card in another account and doesn't work yet.

  • Visitor
  • A few days ago, I finished my subscription because I don't like open my Facebook but when my subscription ended, I put my card in another account and doesn't work yet.
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Solved!! Bought premium but still get adds on mobile (not desktop)

I bought 3 months premium with the offer you currently have going on, but I still get adds playing when using it on my android phone. It works fine without adds on my desktop pc. Is this intended?

  • Newbie
  • I bought 3 months premium with the offer you currently have going on, but I still get adds playing when using it on my android phone. It works fine without adds on my desktop pc.   Is this int...
  • Nico
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Shows paid in my account but does not give me premium.

I am a college student and I tried to sign up for a student premium account on, but it wouldn't let me and told me there was an error. So I had a second account that I forgot that used my actual college email so I switched over to that account and tr...

  • Casual Listener
  • I am a college student and I tried to sign up for a student premium account on, but it wouldn't let me and told me there was an error. So I had a second account that I forgot that used my actual coll...
  • rhbennett1
  • Casual Listener
  • 690 Views
  • 2 replies
  • 0 likes
  • Android
    Galaxy S6
    Help
    paid
  • 690 Views
  • 2 replies
  • 0 likes

Spotify Connect randomly stops while browsing on Android Spotify app

Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music or find new playlist. Sometimes randomly (the behavio...

  • Community Legend
  • Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music ...
  • user-removed
  • Not applicable
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Many many issues on Samsung Galaxy S6 Edge +, no resolution as of this

Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback continues over the call deafening whoever is on the...

  • Newbie
  • Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback ...
  • steveimp
  • Newbie
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Spotify was stopped when I start it

Hello, my problem is that when home spotify is of you have looked for solution and not e able to fix it, restart the phone, delete and uninstall the spotify, delete the cache and data. Doing all that not is that do I start spotify and see me black pl...

  • Newbie
  • Hello, my problem is that when home spotify is of you have looked for solution and not e able to fix it, restart the phone, delete and uninstall the spotify, delete the cache and data. Doing all that...
  • 287 Views
  • 0 replies
  • 0 likes
  • se detuvo
  • 287 Views
  • 0 replies
  • 0 likes