Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
64255 Views
68 replies
26 likes

64255 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28709 Views
5 replies
0 likes

28709 Views
5 replies
0 likes

Stuck in Offline Mode since installing updated Android app.

Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in online mode regardless of what I try. I have tried 4...

DantesPop
Newbie
Hello, the Spotify premium app was working great on my Galaxy S5 until I installed the recommended update this morning. I did allow it to remove the previous version. Since doing this I am stuck in o...
2014-05-28 4:42:27 PM
2015-10-14 8:32:47 PM
Chi3
Newbie
2724 Views
10 replies
3 likes

2724 Views
10 replies
3 likes

Spotify won't open

I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds.Someone please help I cant afford to pay for broken ...

Nightingale655
Casual Listener
I've tried to uninstalled, clear cache, clear data nothing will work. I open the app the black background will pop up with the Spotify logo in the top left corner and then crash after a few seconds. ...
2015-10-14 6:59:37 PM
2015-10-14 7:31:58 PM
Nico
Community Legend
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Can't log into spotify on my android Galaxy s6 edge

This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and redownloaded it, and nothing. When I try to log in, it...

2183650
Casual Listener
This has been going on for over a week. I had just gotten the premium too, and I logged out one day, and haven't been able to log in again. I've wiped the program from my phone multiple times and red...
2015-10-14 2:21:47 PM
2015-10-14 6:30:39 PM
2183650
Casual Listener
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

I Can Only See My Own Shares in Activity

Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following eachother, we'd be able to see eachother's Posts/Sha...

tmr22
Regular
Hey guys. I'm somewhat new to Spotify. My roommate and I figured it would be pretty cool to follow eachother, then when we find good tracks we can "Share/Post" them. I figured since we're following e...
2015-10-14 6:02:11 PM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

Solved!! Spotify running ridiculously slow

About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, the app doesn't work at all, just hangs in loading sc...

Camranbant
Regular
About a month ago an update released and since then the app is ridiculously slow while connected to the internet. It works fine offline but as soon as I connect to the internet, either WiFi or 4g, th...
2015-10-05 6:02:24 PM
2015-10-14 5:10:36 PM
Camranbant
Regular
1708 Views
8 replies
0 likes

1708 Views
8 replies
0 likes

Spotify crashes

Brief description of the issue: Spotify crashes when I try to open it since the update from this morning.Steps to reproduce the issue:First I did this : I update my application.Then I did that: I clic (with my finger) on the Spotify icon.I also did t...

user-removed
Visitor
Brief description of the issue: Spotify crashes when I try to open it since the update from this morning. Steps to reproduce the issue: First I did this : I update my application. Then I did ...
2015-10-14 4:59:22 PM
2015-10-14 5:06:57 PM
Nico
Community Legend
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

random playlist shuffling

I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why this is happening?

Stormergirl24
Gig Goer
I have no clue why but latley my playlist has been getting randomly shuffled without me pressing the shuffle button whenever i so much as unplug my earbuds from my device. Anyone got any idea why thi...
2015-10-14 4:37:52 PM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

Change volume

When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it even possible change volume in tablet with phone?

brembo928
Newbie
When i "connect to a device" my android phone and win10 laptop, i can change volume in laptop with my phone. But when i connect my samsung galaxy tab 3, i cant change the volume with phone... Is it e...
2015-10-14 1:34:03 PM
183 Views
0 replies
0 likes

183 Views
0 replies
0 likes

Solved!! Offline playlist deleted from phone, won't let me download again.

Hi, This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been deleted form my phone, as they won't play when i set spotify to of...

RocketHamster
Newbie
Hi, This morning my music stopped palying while I was lsitening to it, then later in the day when I checked my data I noticed a huge spike! It turns out that my offline songs had been delete...
2015-10-14 8:34:23 AM
2015-10-14 11:52:58 AM
user-removed
Not applicable
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

EQ revert

I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.

Hagge08
Newbie
I have a Note 3, before the lollipop I had the bulit-in equalizer, now I got soundalive which is much worse. How do I revert? On my old S4 it didn't switch when updated.
2015-10-14 11:39:01 AM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

can't play songs in my Playlist

Songs I had on my Playlist I can no longer play. Why?

jonesboi
Newbie
Songs I had on my Playlist I can no longer play. Why?
2015-10-13 6:01:51 PM
183 Views
0 replies
0 likes

183 Views
0 replies
0 likes

[Android] App crash on loading after I experienced a folder bug on webplayer

Hello, I've tried to order my playlist into folders in the webplayer.Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on load.I'm currently using an Z3c with Android 5.1.1. Please mo...

Norvares
Newbie
Hello, I've tried to order my playlist into folders in the webplayer. Due to a buggy drag'n'drop functionality the folders don't get displayed anymore and my spotify App on android crash on...
2015-10-13 5:18:00 PM
301 Views
0 replies
0 likes
Crash
folder
Web Player

301 Views
0 replies
0 likes

Solved!! Struggling to get started

Hi all, I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem. I have an iPad and a Samsung Galaxy S5 mobile. I've downloaded a few albums via my iPad and want to be able to listen t...

confused50
Regular
Hi all, I've signed up for a Premium account and am struggling to be able to listen offline - at least, I think that's my problem. I have an iPad and a Samsung Galaxy S5 mobile. I'v...
2015-10-05 11:39:08 AM
2015-10-13 11:34:38 AM
confused50
Regular
740 Views
8 replies
0 likes

740 Views
8 replies
0 likes

Android and a laptop

I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and add some music to it. How do i get the new Playlist a...

mortax10
Casual Listener
I have a premium account on my android phone and I will have access to a laptop so i download spotify on the laptop and then I log in using my user name and password and then create a Playlist and ad...
2015-10-13 10:17:48 AM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Solved!! Discover Weekly is still missing

I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me I also can't find it under the "Browse" -> "Discover" Section.

Alexamorrigan
Casual Listener
I'm here since about 4 Weeks and i still don't have that Discover Weekly Playlist. I listen to a LOT of music and i love that feature so please help me 😄 I also can't find it ...
2015-10-12 8:57:47 AM
2015-10-13 9:05:30 AM
Alexamorrigan
Casual Listener
1094 Views
3 replies
1 likes

1094 Views
3 replies
1 likes

Spotify free not working on kindle fire hd

Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?

bcf623
Casual Listener
Spotify recently updated on my kindle fire and it is no longer working as spotify should on a tablet and is now treating it like a phone. Any ideas on a fix?
2015-10-13 6:44:50 AM
368 Views
0 replies
0 likes

368 Views
0 replies
0 likes

Spotify closes automatically Android

Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination my phone is a Samsung Galaxy S5 Android Lollipop 5.0 from the ...

Dr4nzer
Casual Listener
Spotify closes automatically in my cell I connect it to Logcat Android Studio and I get this error: com.spotify.mobile.android.service.featureAbbaFlagModel cannot be stored in destination ...
2015-10-05 3:55:58 AM
2015-10-13 1:22:32 AM
Dr4nzer
Casual Listener
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Com.spotify.music image in gallery for Samsung s6 edge plus

About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyone know what to do to get rid of this for good?

Mclz
Casual Listener
About a week or two ago I started getting the spotify logo saved in my gallery under a folder com.spotify.music and I've deleted it and uninstalled/reinstalled spotify, but it keeps coming back. Anyo...
2015-10-13 1:04:36 AM
533 Views
0 replies
0 likes

533 Views
0 replies
0 likes

Airplay on android

spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda

Dantevacan
Casual Listener
spotify no se inicia, le doy a la aplicación y deja de funcionar, ya formatee el dispositivo a datos de fábrica pero nada, nose que hacer ya.. ayuda
2015-10-12 12:59:23 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Lisa Hannigan' Sea sew vanished....

"You removed all the songs of this album" I didn't do anything but this -brilliant- album purely vanished into thin air... Question of copyright in her country??? A bad move??? I rsally need a explanation"....

Fracasse
Casual Listener
"You removed all the songs of this album" I didn't do anything but this -brilliant- album purely vanished into thin air... Question of copyright in her country??? A bad move??? I rsally need a explan...
2015-10-12 11:32:43 PM
278 Views
0 replies
0 likes
Premium

278 Views
0 replies
0 likes

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