Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52172 Views
67 replies
25 likes

52172 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882265 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882265 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27500 Views
4 replies
0 likes

27500 Views
4 replies
0 likes

Next/play/pause dont work anymore :o (command earphone and bluetooth in my car)

Hi guys, i have a problem since 2-3 days.Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone. I cant next with double clic, i cant pause and play...

Asulol
Music Fan
Hi guys, i have a problem since 2-3 days. Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone...
2015-09-24 5:21:52 PM
2015-09-24 8:07:46 PM
Asulol
Music Fan
582 Views
2 replies
0 likes
next pause play

582 Views
2 replies
0 likes

Can't listen local files on my cellphone

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

momyouth
Regular
I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.
2015-09-15 10:46:15 PM
2015-09-24 7:30:37 PM
momyouth
Regular
1098 Views
15 replies
0 likes

1098 Views
15 replies
0 likes

Problems Syncing Local FIles

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done the fire wall thing, USB, I can't think fo the rest ...

p4t262
Newbie
So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done t...
2015-09-23 1:02:45 AM
2015-09-24 5:24:17 PM
Pricilla
Spotify
786 Views
7 replies
0 likes

786 Views
7 replies
0 likes

mp3 file on phone

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I'm not sure what the problem is

Stormergirl24
Gig Goer
I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I...
2015-09-23 1:31:53 AM
2015-09-24 4:48:26 PM
Stormergirl24
Gig Goer
727 Views
12 replies
0 likes

727 Views
12 replies
0 likes

Artwork Issue on Lock Screen

The artwork is not fit on my screen. How to fix this? already did the reinstall.

DK_PH
Casual Listener
The artwork is not fit on my screen. How to fix this? already did the reinstall.
2015-09-23 2:06:50 PM
2015-09-24 3:15:06 PM
DK_PH
Casual Listener
360 Views
4 replies
0 likes

360 Views
4 replies
0 likes

Scrobble tracks played offline to Spotify history and Last.fm

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fmreason: saving battery live and money for the connection data of various apps I didin't found any working app for that use- tried last.fm app, simple last.fm scrobbler,...

aruel
Newbie
I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fm reason: saving battery live and money for the connection data of various apps I didin't found any working ...
2015-09-24 2:48:42 PM
325 Views
0 replies
0 likes

325 Views
0 replies
0 likes

Spotify won't connect to the internet over WiFi

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason.This has been so annoying as I only ever use spotify on my phone and...

markgannon1
Newbie
For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason. This has been s...
2015-09-23 8:05:05 PM
2015-09-24 12:43:44 PM
Daniel
Community Legend
1015 Views
2 replies
0 likes

1015 Views
2 replies
0 likes

Spotify running on android

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Jacktheripper13
Newbie
I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1
2015-09-23 7:57:29 PM
2015-09-24 12:42:54 PM
Daniel
Community Legend
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

cant access my account ,but i got charged!

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I would like to talk to some one but there is no number...

01kayak03
Newbie
I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I wo...
2015-09-23 7:07:24 PM
2015-09-24 12:31:27 PM
Daniel
Community Legend
255 Views
2 replies
0 likes

255 Views
2 replies
0 likes

Spotify says that I am offline

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this problem a week now.

Dynian
Newbie
When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this pro...
2015-09-24 7:37:07 AM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

All my music is gone. Not my playlists though...

So, I was mid travel and all my music just disappeared, while I was listening to it.First all the offline tracks got unavailable and then they were gone.It's happened before, that I have to redownload everything, but never this.My account is linked w...

11147370479
Newbie
So, I was mid travel and all my music just disappeared, while I was listening to it. First all the offline tracks got unavailable and then they were gone. It's happened before, that I have to redow...
2015-09-23 5:20:39 PM
161 Views
0 replies
0 likes

161 Views
0 replies
0 likes

Stuttering, clicks and pops

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of playback. It happens when using wired headphones or b...

naxxfish
Casual Listener
I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of pl...
2015-09-18 5:37:49 PM
2015-09-23 2:20:38 PM
naxxfish
Casual Listener
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Rkwecw2014
Newbie
I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...
2015-09-05 10:46:38 AM
2015-09-23 12:40:07 PM
camillo75
Community Legend
312 Views
2 replies
0 likes

312 Views
2 replies
0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

zyd
Newbie
Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...
2015-09-19 2:43:25 PM
2015-09-23 12:12:29 PM
camillo75
Community Legend
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

user-removed
Visitor
hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it p...
2015-09-05 8:54:21 AM
2015-09-23 12:10:18 PM
camillo75
Community Legend
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Queue repeats 12 times

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...

gidztar
Regular
I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...
2015-09-23 9:17:29 AM
2015-09-23 11:33:20 AM
jean3601
Community Legend
373 Views
1 replies
0 likes
Android
Mobile

373 Views
1 replies
0 likes

My S5 volume Autouatically lowers completely constantly! This is VERY FRUSTRATING!!!

This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...

latesastorm
Casual Listener
This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...
2015-09-22 6:35:02 PM
2015-09-23 11:16:59 AM
user-removed
Not applicable
424 Views
3 replies
0 likes

424 Views
3 replies
0 likes

Why cant I play my local (mp3) files??

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Android), but only a few songs were downloaded, it wont...

user-removed
Visitor
Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Andr...
2015-08-15 5:51:21 AM
2015-09-23 9:08:14 AM
joriking
Newbie
1625 Views
4 replies
0 likes
Local files for Spotify Mobile

1625 Views
4 replies
0 likes

Very slow change of tracks

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm tired of it and if it helps it's for offline tracks

Crushy
Casual Listener
I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm t...
2015-09-23 2:22:56 AM
2015-09-23 2:23:17 AM
Crushy
Casual Listener
443 Views
1 replies
0 likes
Andoiz

443 Views
1 replies
0 likes

Solved!! Password reset

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

Ersen-tr
Casual Listener
Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help
2015-09-22 9:52:51 PM
2015-09-22 9:56:32 PM
Daniel
Community Legend
767 Views
2 replies
0 likes
Password reset

767 Views
2 replies
0 likes

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