"The Next 30 Minuites Are Free.!"...*CRASH, Silence*. Fix it.

Spotify totally crashes on my phone whenever a "free" thirty minute ad comes up. I have to close out of Spotify and shut down my pohone, then restart to get the music back on.Why, and how do I fix it?

• Ben12670
• Newbie
• Spotify totally crashes on my phone whenever a "free" thirty minute ad comes up.  I have to close out of Spotify and shut down my pohone, then restart to get the music back on.Why, and how ...
• 2015-01-28 4:47:26 PM
• 2015-02-10 4:48:34 PM
• meahtenoha
• Spotify
• 279 Views
• 1 replies
• 0 likes

Premium trouble

Greetings Today associate my credit card Spotify but not yet sent me the receipt to my account and I'm still single " spotify " and uninstall and re- logs in me but I still find solutionGoogle Translatehttps://translate.google.com/m/translatePara móv...

• Tropicfail
• Newbie
• Greetings Today associate my credit card Spotify but not yet sent me the receipt to my account and I'm still single " spotify " and uninstall and re- logs in me but I still find solution Google ...
• 2015-02-10 3:50:56 AM
• 2015-02-10 8:41:13 AM
• MattSuda
• Spotify Star
• 319 Views
• 1 replies
• 0 likes

I hate preimum

Pay with my credit card and did not give me any Service. still I have the free version

• LuchoRHCP
• Newbie
• Pay with my credit card and did not give me any Service. still I have the free version
• 2015-02-10 5:02:32 AM
• 2015-02-10 8:28:36 AM
• MattSuda
• Spotify Star
• 285 Views
• 2 replies
• 0 likes

Como canjear la tarjeta porque me marca error

• minarf
• Casual Listener
• 2015-02-10 6:34:42 AM
• 2015-02-10 8:27:28 AM
• MattSuda
• Spotify Star
• 3094 Views
• 2 replies
• 0 likes

Cannot upgrade to Premium

Hey, My shuffle play is not going away. I click to upgrade, enter my info, but nothing. My credit card is saved but I guess I'm on the free trial. Weird if I have to wait until that's up to use the premium feature? And weird that I cannot pay money t...

• shideon
• Newbie
• Hey,   My shuffle play is not going away. I click to upgrade, enter my info, but nothing. My credit card is saved but I guess I'm on the free trial. Weird if I have to wait until that's up t...
• 2015-02-10 5:31:01 AM
• 2015-02-10 8:24:05 AM
• MattSuda
• Spotify Star
• 384 Views
• 2 replies
• 0 likes

offline sync not working ?

Hello everyone, i don't understand, i have aplaylist that i cannot sync on my phone : when i switch offline sync on this playlist, it starts to sync and then switch back to "not offline sync". I makes it only with one of my playlist.... Does anyone h...

• fraid26
• Newbie
• Hello everyone,   i don't understand, i have  aplaylist that i cannot sync on my phone : when i switch offline sync on this playlist, it starts to sync and then switch back to "not offl...
• 2015-02-09 4:00:36 PM
• 2015-02-10 2:01:01 AM
• azore
• Newbie
• 538 Views
• 2 replies
• 2 likes

Unable to control Spotify from Android Wear (Moto 360) on Android 4.3.1 (Cyanogenmod 10)

Hi, When using Spotify I can see the track information on my Moto 360, but the interface on the watch for pause/play and skipping to the next song do not trigger any action. They do work when I tried using Google Music on the same phone with the same...

• cvangysel
• Newbie
• Hi,   When using Spotify I can see the track information on my Moto 360, but the interface on the watch for pause/play and skipping to the next song do not trigger any action. They do w...
• 2014-10-06 1:50:25 AM
• 2015-02-09 8:56:01 PM
• Deimo96
• Newbie
• 2223 Views
• 2 replies
• 1 likes

Albums disappear

Hello everyone, I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and for offline use suddenly disappears some minutes or hours later...

• jmsauer91
• Newbie
• Hello everyone,   I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and...
• 2015-02-09 5:07:34 PM
• 562 Views
• 0 replies
• 0 likes

Slow startup and loading

I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with over 40hrs of music. I was wondering if thats The prob...

• Justkev
• Newbie
• I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with o...
• 2015-01-29 3:45:33 PM
• 2015-02-09 2:51:04 PM
• EZlisten
• Gig Goer
• 964 Views
• 2 replies
• 0 likes

I'm being charged twice for one account, how do I correct this?

I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.

• christinawaltho
• Newbie
• I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.
• 2015-02-09 6:50:40 AM
• 2015-02-09 8:05:46 AM
• MattSuda
• Spotify Star
• 303 Views
• 1 replies
• 0 likes

Having my money returned on Premium subscription Ordered, then Cancelled IMMEDIATELY.

Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want my Money Back. ...**Spotify was never Downloaded.** ...

• RosalieYandoli
• Newbie
• Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want m...
• 2015-02-09 2:41:16 AM
• 2015-02-09 7:13:26 AM
• MattSuda
• Spotify Star
• 369 Views
• 1 replies
• 0 likes

Gapless Playback for Bluetooth Devices - Official Bluetooth Support

This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less. It's completely random when it works. For example: If I hear a gap betw...

• rytymu
• Gig Goer
• This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less.   It's comp...
• 2015-01-05 10:59:43 PM
• 2015-02-09 5:08:19 AM
• rytymu
• Gig Goer
• 3932 Views
• 10 replies
• 2 likes
• Android
  bluetooth
  gapless playback
  Mobile Phone

Spotify doesn't detect my sd card

Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none and i've been trying many things to solve but nothing.Please help me out!

• Gonzulo
• Newbie
• Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none  and i've been trying many things to solve but noth...
• 2015-02-09 3:38:20 AM
• 484 Views
• 0 replies
• 0 likes

Galaxy S5 5.0 Lollipop Bug

Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whenever it is touched. IE - the red LED comes on whils...

• amonaghan
• Casual Listener
• Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whe...
• 2015-02-08 11:29:49 PM
• 456 Views
• 0 replies
• 0 likes