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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47086 Views
  • 66 replies
  • 25 likes
  • 47086 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879978 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879978 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26865 Views
  • 4 replies
  • 0 likes
  • 26865 Views
  • 4 replies
  • 0 likes

How to get stared music list back??

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

  • Visitor
  • I've lost my complete favorites list , I don't know why! How to get back that songs? ?
  • Daniel
  • Community Legend
  • 437 Views
  • 5 replies
  • 0 likes
  • 437 Views
  • 5 replies
  • 0 likes

Solved!! Clear play queue

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.

  • Newbie
  • Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature!   Just cancelled my Premium subscription until...
  • Daniel
  • Community Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

  • Newbie
  • Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?
  • Daniel
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

  • Regular
  • So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...
  • Daniel
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Spotify force close...

on Dell Venue 8 (android) when tap on search results...

  • Newbie
  • on Dell Venue 8 (android) when tap on search results...
  • Daniel
  • Community Legend
  • 1172 Views
  • 3 replies
  • 0 likes
  • 1172 Views
  • 3 replies
  • 0 likes

Play local music

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here: http://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideaexchange/article-id/2239 or https://support.spo...

  • Newbie
  • Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here:   http://community.spotify.com/t5/ideas/v2/ideapa...
  • Daniel
  • Community Legend
  • 1243 Views
  • 2 replies
  • 0 likes
  • Android
    Your Music
  • 1243 Views
  • 2 replies
  • 0 likes

Playlist Minimums / Shuffles

I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Shuffle, but they had less thatn 15 songs, so it started playing ...

  • Casual Listener
  • I'm Spotify Free user.  I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works.  I wanted to listen to an Artist on Sh...
  • Daniel
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Disabling Spotify Connect

I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play spotify at work, it is constantly streaming the sa...

  • Casual Listener
  • I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play...
  • mucinexd
  • Casual Listener
  • 1117 Views
  • 3 replies
  • 9 likes
  • 1117 Views
  • 3 replies
  • 9 likes

my spotify premium

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars

  • Casual Listener
  • I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars
  • Jordi
  • Community Legend
  • 549 Views
  • 4 replies
  • 0 likes
  • 549 Views
  • 4 replies
  • 0 likes

Spotify mobile randomly starts playing in my car

I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it will randomly start and stop playing. If I close the Spotify a...

  • Casual Listener
  • I have my mobile phone paired with the Bluetooth radio on my Jeep.  When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth.  But, it...
  • AshR
  • Spotify Legend
  • 972 Views
  • 3 replies
  • 0 likes
  • 972 Views
  • 3 replies
  • 0 likes

unfortunately, spotify has stopped

This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a couple times too

  • Newbie
  • This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a...
  • MichaelW
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Spotify Connect

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen and queued a handful of 'work' albums on my deskto...

  • Music Fan
  • Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen...
  • Carina
  • Community Legend
  • 414 Views
  • 1 replies
  • 2 likes
  • 414 Views
  • 1 replies
  • 2 likes

Solved!! Headphone error

Hello, I have a nexus 4. When I plug in my headphones to listen to spotify, goodle's speak-to-dial starts up and randomly comes on over and over again. but only when the headphones are plugged in. It seems to only happen when I am out and about Londo...

  • Casual Listener
  • Hello,   I have a nexus 4. When I plug in my headphones to listen to spotify, goodle's speak-to-dial starts up and randomly comes on over and over again. but only when the headphones are plu...
  • mmm_Waffles
  • Casual Listener
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

stop updating

We don't need or care for new features! You guys update one thing and **bleep** up another! Just stop! Now I can't share files via text messages with iOS devices! Also, I can't see or add friends within the app! You guys sure do know how to **bleep**...

  • Regular
  • We don't need or care for new features! You guys update one thing and **bleep** up another! Just stop! Now I can't share files via text messages with iOS devices! Also, I can't see or add friends wit...
  • Amarro
  • Community Legend
  • 754 Views
  • 10 replies
  • 0 likes
  • 754 Views
  • 10 replies
  • 0 likes

Radio doesnt work with premium

Hi, hi i have premium.account but when i try to run radio on my Google Nexus 7 it keeps logging me out of service. I have already reinstalled apication, restarted tablet few Times but it doesnt work. Thanks for help and sorry for my bad English.

  • Newbie
  • Hi, hi i have premium.account but when i try to run radio on my Google Nexus 7 it keeps logging me out of service. I have already reinstalled apication, restarted tablet few Times but it doesnt work....
  • Tim80
  • Casual Listener
  • 733 Views
  • 8 replies
  • 1 likes
  • 733 Views
  • 8 replies
  • 1 likes

Solved!! no sound

When I choose to play a song or shuffle my playlists the song is playing but no sound is produced. I have to tap the song repeatedly until it works properly. Please help!

  • Casual Listener
  • When I choose to play a song or shuffle my playlists the song is playing but no sound is produced. I have to tap the song repeatedly until it works properly. Please help!
  • jambed666
  • Casual Listener
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Solved!! Did anyone tried Ford Sync Applink?

Hi, I recently bought a Ford Fiesta KD SE from Brazil (I am argentinian and those cars comes from Brazil) and noticed that the Ford Sync Applink for spotify only works with iOS.Now, at the version 1.6, is available for android. I ran so fast to the c...

  • Casual Listener
  • Hi, I recently bought a Ford Fiesta KD SE from Brazil (I am argentinian and those cars comes from Brazil) and noticed that the Ford Sync Applink for spotify only works with iOS. Now, at the version ...
  • FYGonzalo
  • Casual Listener
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Solved!! android doesn't show connect icon

i have spotify premium, desktop version 0.9.4.13 and mobile android version 0.7.1.399 both are connected to my home wifi but when i am in the now playing screen on my phone i do not see an icon to connect to the desktop spotify. both are running usin...

  • Casual Listener
  • i have spotify premium, desktop version 0.9.4.13 and mobile android version 0.7.1.399   both are connected to my home wifi but when i am in the now playing screen on my phone i do not see an...
  • Amarro
  • Community Legend
  • 1609 Views
  • 7 replies
  • 0 likes
  • Spotify connect remote
  • 1609 Views
  • 7 replies
  • 0 likes

Remove connection pc android

Hi! after an ugrade the songs I stream from my PC also stream on my android. I have not set up this feature and want no connection whatsoever between my phone and my PC. I have tried to look here how to disconnect this connection but can't find how t...

  • Gig Goer
  • Hi! after an ugrade the songs I stream from my PC also stream on my android. I have not set up this feature and want no connection whatsoever between my phone and my PC. I have tried to look here how...
  • gf4
  • Casual Listener
  • 452 Views
  • 2 replies
  • 1 likes
  • Android
  • 452 Views
  • 2 replies
  • 1 likes

spotify + soundhound

http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/ was this function removed in the new version of the app?

  • Visitor
  • http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/   was this function removed in the new version of the app? 
  • Nacoc
  • Casual Listener
  • 7227 Views
  • 21 replies
  • 0 likes
  • 7227 Views
  • 21 replies
  • 0 likes