Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48250 Views
66 replies
25 likes

48250 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880525 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880525 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26954 Views
4 replies
0 likes

26954 Views
4 replies
0 likes

Usuario Premium le sale el modo sin conexión cuando no está activado

Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de escuchar música sin conexión. No puedo utilizar la ...

peladelavega
Casual Listener
Hola buenas, el problema está en que soy usuario Premium (mi cuenta caduca dentro de 1 año y medio) y el dispositivo me dice todo el rato que estoy sin conexión aunque tenga desactivada la opción de ...
2014-09-17 6:08:49 PM
2014-09-18 7:44:35 AM
Daniel
Community Legend
484 Views
3 replies
0 likes

484 Views
3 replies
0 likes

PLEASE FIX SMS and email notifications still non existent.

I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point you can't hear it). I drive long distance all the ...

KingAroan
Newbie
I am getting really mad that spotify fixed the issue with not being able to hear directions from an app, but still never fixed the issue that they will not play notifications (really low to the point...
2014-09-18 3:40:05 AM
2014-09-18 7:42:14 AM
Daniel
Community Legend
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

Reordering songs in playlists - is this possible?

On the desktop app I can reorder songs in my playlist. I usually put them in the order I like listening to them. I can't find a way to do this on the android app. Is this just a key missing feature or am I just not seeing how to do it. Is it possible...

cyberpunk_monk
Casual Listener
On the desktop app I can reorder songs in my playlist. I usually put them in the order I like listening to them. I can't find a way to do this on the android app. Is this just a key...
2014-05-10 4:25:30 PM
2014-09-18 5:14:34 AM
Joemommaspotify
Roadie
473 Views
4 replies
0 likes

473 Views
4 replies
0 likes

Playlist won't update on Galaxy S5

Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist was still in my phone. But there was no tracks in it.....

fintsomfan
Newbie
Hi, I've had this problem for 2 days now. I've updated a playlist on my computer, and it works as usual. And no problem the 100 times before that either. But now the last time, sure, the playlist w...
2014-09-17 9:22:21 PM
2014-09-17 9:30:56 PM
Daniel
Community Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Solved!! Galaxy S4 sound level

When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?

Raypalmer
Newbie
When equalizer is turned off sound level is higher than when it is on. Why is this and how can I get the higher sound levels?
2014-09-14 10:27:05 AM
2014-09-17 7:37:58 PM
raypalmer22
Newbie
395 Views
2 replies
0 likes

395 Views
2 replies
0 likes

All albums have vanished from the spotify app.

A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with the albums I saved in the windows version? I don't care i...

Contra
Casual Listener
A couple of days ago all my saved albums and songs I had downloaded vanished in the spotify app. The albums are still available in Windows though. Is there anyway to resinq the mobile app with th...
2014-09-17 12:33:19 PM
2014-09-17 2:41:30 PM
Contra
Casual Listener
281 Views
2 replies
0 likes

281 Views
2 replies
0 likes

Can't find albums

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone How do I find them.

sanford943
Casual Listener
I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone How do I find them.
2014-09-17 2:21:56 AM
2014-09-17 10:58:42 AM
Daniel
Community Legend
311 Views
4 replies
0 likes

311 Views
4 replies
0 likes

Solved!! No sincroniza

Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la computadora y el celular y nada. Que debo hacer? Grac...

Bubu18
Newbie
Tengo una cuenta premium y quiero sincronizarla mis archivos locales con mi celular android pero no se puede. Los conecto a la misma red pero no sale en Mis Dispositivos mi celular, ya reinicie la ...
2014-09-17 2:21:32 AM
2014-09-17 10:54:41 AM
Daniel
Community Legend
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Do local files synced to Android from PC count against 3333 limit?

If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone? Thanks! (Extra credit if the answer to above question is no:...

archieleach
Regular
If I have local files on my PC, drop those files into a playlist, and sync that playlist on my Android phone for offline use, does that count against my 3333 offline sync limit on my phone? ...
2014-09-17 2:23:56 AM
2014-09-17 2:46:40 AM
dinomight
Spotify Star
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

"This track is not availible" when restarting/resuming Spotify

Hi, Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate. I have synced a couple of albums and usually I listen to those (via "Your Music" -> "Albums") and I am onl...

JonasL
Music Fan
Hi, Description For a while now (some months?) I've experienced an annoying bug that I would like someone from the Spotify team to investigate. I have synced a couple of album...
2014-09-16 10:35:53 PM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

Problema con reconocimiento de spotify

Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta como si fuese un telefono normal y corriente. Grac...

aspire5920
Newbie
Buenas, me gustaría saber si alguno tiene alguna para mi solucion: resulta que tengo la tablet jazztel tab 10.1 que sino me equivoco es del fabricante i-Joy y resulta que descaro spotify y lo detecta...
2014-09-16 5:26:48 PM
2014-09-16 5:32:28 PM
Daniel
Community Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Solved!! [Nexus 4] "Take Me to Church" plays on my PC, while it does not on my android phone.

Hi, I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. I do not install any 3rd party software on my Nexus, and everything i...

besirkurtulmus
Casual Listener
Hi, I use Spotify premium with my PC and android phone regularly. The song "Take Me to Church" by Hozier doesn't seem to play on my phone. I have no other problem with other songs. ...
2014-09-07 3:14:34 PM
2014-09-16 2:21:23 PM
besirkurtulmus
Casual Listener
980 Views
5 replies
0 likes
hozier
nexus
song wont play

980 Views
5 replies
0 likes

Spotify pauses at high volume warning level even on loudspeaker

Hi, I'm using a Galaxy Note 3 with Android 4.4.2When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point around maybe 75%.Recently though I've noticed that when I liste...

BOZG
Regular
Hi, I'm using a Galaxy Note 3 with Android 4.4.2 When I'm using my headphones, my phone normally warns me when I increase the volume for music apps, Spotify included, past a certain point arou...
2014-09-16 8:07:12 AM
2014-09-16 8:48:08 AM
Daniel
Community Legend
825 Views
4 replies
0 likes
bug

825 Views
4 replies
0 likes

Shuffle play even though I have a premium account

Hello, I have Premium account on a Moto G. I only have the option to "shuffle play" I have clicked on the art work and stopped shuffle - but still only have the "shuffle play" option. I have cleared cash and data and uninstalled Spotify. Restarted ph...

marcridler
Newbie
Hello, I have Premium account on a Moto G. I only have the option to "shuffle play" I have clicked on the art work and stopped shuffle - but still only have the "shuffle play" option. I have cl...
2014-09-16 7:46:55 AM
2014-09-16 8:20:28 AM
Daniel
Community Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Not all songs show up in 'Albums' view in My Muisc

Hi, I had this huge problem where whenever I'd download an album it'd only grab 3 or 4 songs and show them as avaliable to play in the album view (for some strange reason) and assumed for whatever reason it wasn't downloading the album properly (and ...

Yesiamaduck
Regular
Hi, I had this huge problem where whenever I'd download an album it'd only grab 3 or 4 songs and show them as avaliable to play in the album view (for some strange reason) and assumed for whatever re...
2014-09-15 10:48:17 PM
2014-09-15 11:48:23 PM
dinomight
Spotify Star
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Problem with a song

Hello! I have a problem with a single song on my spotify on android... the song is this one: Club Dogo – Fragili on my PC this song is available on my phone deaspear , any suggestion? Thanks

DEK4
Casual Listener
Hello! I have a problem with a single song on my spotify on android... the song is this one: Club Dogo – Fragili on my PC this song is available on my phone deaspear , a...
2014-09-15 9:30:10 AM
2014-09-15 1:12:48 PM
Daniel
Community Legend
389 Views
3 replies
0 likes

389 Views
3 replies
0 likes

track on pc that are not on android app

hi, i see that there are some tracks and albums that are not on mobile app (android), but only in the PC version. anybody can tell me why?

bosco21
Casual Listener
hi, i see that there are some tracks and albums that are not on mobile app (android), but only in the PC version. anybody can tell me why?
2014-09-14 6:52:35 PM
2014-09-14 8:49:07 PM
Daniel
Community Legend
380 Views
4 replies
0 likes

380 Views
4 replies
0 likes

spotify switched to htc music app :/

hi all, assume this happened when spotify got to the end of the playlist .... phone just started playing some random music, and when i checked it i could see that music control had switched to the htc player odd shouldnt it have stayed with spotify? ...

user-removed
Visitor
hi all, assume this happened when spotify got to the end of the playlist .... phone just started playing some random music, and when i checked it i could see that music control had switche...
2014-09-14 6:10:32 PM
2014-09-14 7:35:43 PM
user-removed
Not applicable
576 Views
4 replies
0 likes

576 Views
4 replies
0 likes

Solved!! Spotify moto g sound/playback problems

Good morning, first of all my native language is german, so my english won't be the best you've seen yet. I've just bought Spotify Premium and I installed it on my Motorola Moto G 1st Generation Android 4.4.4 KitKat (3G and no SD-Card Slot). First le...

HendrikWegner
Regular
Good morning, first of all my native language is german, so my english won't be the best you've seen yet. I've just bought Spotify Premium and I installed it on my Motorola Moto...
2014-09-13 12:55:53 PM
2014-09-14 2:56:54 PM
HendrikWegner
Regular
8080 Views
8 replies
0 likes

8080 Views
8 replies
0 likes

Lockscreen album art is gone in Android l?

I updated to Android l and since updating have noticed that the full album artwork that used to be there is replaced with the ugly widget. Any help on how to fix fans?

swanny3214
Casual Listener
I updated to Android l and since updating have noticed that the full album artwork that used to be there is replaced with the ugly widget. Any help on how to fix fans?
2014-09-14 1:22:36 PM
2014-09-14 2:01:56 PM
Daniel
Community Legend
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

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