Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60848 Views
68 replies
26 likes

60848 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28390 Views
5 replies
0 likes

28390 Views
5 replies
0 likes

galaxy ace

Am I being blackmailed into buying a new phone?Mario

wmariotate
Newbie
Am I being blackmailed into buying a new phone? Mario
2014-06-10 7:41:02 PM
2014-06-10 9:49:59 PM
Andrews32
Roadie
286 Views
2 replies
0 likes

286 Views
2 replies
0 likes

No sd-card support in android 4.4?

I have an Sony Xperia ZR which got an kitkat-update a few days ago. Everything seems fine except that Spotify no longer stores downloaded songs on the sd-card. The phone has only 4,6GB internal available memory, and around 1GB after I've installed th...

erlingba
Casual Listener
I have an Sony Xperia ZR which got an kitkat-update a few days ago. Everything seems fine except that Spotify no longer stores downloaded songs on the sd-card. The phone has only 4,6GB i...
2014-06-09 8:41:20 PM
2014-06-10 4:11:31 PM
erlingba
Casual Listener
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

Spotify update wifi bug - SG2 w/ solution

Spotify just ran an installer which handily deleted all my music from my phone and uninstalled the last one (bit crap, but oh well, guess there must be a good reason). Big problems on start up, my Samsung SG2 would not login via facebook. Would displ...

bsideyouintime
Newbie
Spotify just ran an installer which handily deleted all my music from my phone and uninstalled the last one (bit crap, but oh well, guess there must be a good reason). Big problems on star...
2014-06-10 11:49:52 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Lost Playlist

I can't find my paylist after I tried to sync it to my phone, and Its not in recover playlist?

maseykel84
Newbie
I can't find my paylist after I tried to sync it to my phone, and Its not in recover playlist?
2014-06-10 11:44:06 AM
2014-06-10 11:46:47 AM
Joe
Community Legend
208 Views
2 replies
0 likes

208 Views
2 replies
0 likes

Files aren't available offline - Galaxy s4

Hi I have a Samsung Galaxy s4. Since all Android users were required to download the new Spotify app, none of my playlists are available offline. I am a premium user. So far, I've tried clearing the cache, power cycling the device, deleting the spoti...

welldonemiller
Regular
Hi I have a Samsung Galaxy s4. Since all Android users were required to download the new Spotify app, none of my playlists are available offline. I am a premium user. So far, I'...
2014-06-10 4:45:35 AM
2014-06-10 11:38:35 AM
Joe
Community Legend
470 Views
2 replies
0 likes

470 Views
2 replies
0 likes

Meu período de test acabou antes de 30 dias

Olá, experimente o periodo de teste, ele deveria durar 30 dias, mas não durou, ele durou menos, como posso resolver? quero meus 30 dias

carllous
Newbie
Olá, experimente o periodo de teste, ele deveria durar 30 dias, mas não durou, ele durou menos, como posso resolver? quero meus 30 dias 😄
2014-06-09 8:30:47 PM
2014-06-09 8:34:18 PM
Joe
Community Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Solved!! Unable to upgrade Spotify

I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I am told that the app is not available in my area.Thi...

krispysam
Music Fan
I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I a...
2014-06-09 8:06:05 PM
2014-06-09 8:26:03 PM
krispysam
Music Fan
808 Views
2 replies
0 likes
upgrade abroad area availability

808 Views
2 replies
0 likes

Solved!! Installation fails on HTC Wildfire S - Android 2.3.5

Description When I try to install the latest version of Spotify from the Playstore I get the message What are the steps you took to get to the error/issue? 1. Installed the app from the Google play store 2. When I opened the app I was advised that it...

ChrisFord
Casual Listener
...ompatible with this version" 4. Dowloaded SpotifyAndroid.apk 5. Uninstalled Spotify 6. Attempted to install from the "apk" file using "package installer" 7. When I opened the app I got a blank s...
2014-06-07 8:18:59 AM
2014-06-09 2:39:41 PM
Andrews32
Roadie
4187 Views
9 replies
0 likes

4187 Views
9 replies
0 likes

Drop Out

I am a Spotify Premium User. My mobile device is a HTC Liberty. Firmware: 2.1-update1 Software number 1.25.502.2 My Spotify Mobile for Android version is 0.5.1.15.g81977995 (0.8.3.608.g5049138e) I get stutter and dropout in my playback if some other ...

thforshaw
Newbie
I am a Spotify Premium User. My mobile device is a HTC Liberty. Firmware: 2.1-update1 Software number 1.25.502.2 My Spotify Mobile for Android version is 0.5.1.15.g...
2012-08-06 5:49:49 AM
2014-06-09 12:12:22 PM
polarspirit
Casual Listener
1035 Views
7 replies
0 likes

1035 Views
7 replies
0 likes

Transferring an Album from Google Play to Spotify

Recently purchased an Album not available on Spotify on Google Play. How can I transfer this album onto Spotify using a Samsung Galaxy S4? thanks

katie1992
Newbie
Recently purchased an Album not available on Spotify on Google Play. How can I transfer this album onto Spotify using a Samsung Galaxy S4? thanks 🙂
2014-06-08 9:45:45 PM
2014-06-08 9:50:40 PM
Joe
Community Legend
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

No longer compatible with my device?

Coool -- Okay, so I bought Spotify Premium, and I was really happy listening to music on my phone (TMobile Prism). However, I downloaded to many songs on my device and it ate up all the space on my SD card ... I decided to uninstall the app instead o...

moirav
Casual Listener
Coool -- Okay, so I bought Spotify Premium, and I was really happy listening to music on my phone (TMobile Prism). However, I downloaded to many songs on my device and it ate u...
2014-06-07 10:44:48 PM
2014-06-08 9:00:40 PM
Andrews32
Roadie
4222 Views
4 replies
0 likes

4222 Views
4 replies
0 likes

Cant update Spotify on my Samsung S5 (In UAE)

Hi, I did not update spotify app before going to UAE for business trip. Now I cant listening to it as google playstore does not allow me to update the app here in UAE. Feeling frustrated for not able to use it when I really needed to.

sunray82
Casual Listener
Hi, I did not update spotify app before going to UAE for business trip. Now I cant listening to it as google playstore does not allow me to update the app here in UAE. Fee...
2014-06-08 5:50:26 PM
2014-06-08 7:08:24 PM
Joe
Community Legend
689 Views
5 replies
0 likes

689 Views
5 replies
0 likes

Can no longer sync with my desktop

Ever since the major update, my desktop no longer recognizes my phone under Devices. I have a Samsung S3, Spotify Music version 1.1.0.113 and a Mac, Spotify version 0.9.10.14.g578d350b It was working fine under the discontinued app, and the desktop i...

manisfive
Regular
Ever since the major update, my desktop no longer recognizes my phone under Devices. I have a Samsung S3, Spotify Music version 1.1.0.113 and a Mac, Spotify version 0.9.10.14.g578d3...
2014-06-08 4:48:50 AM
2014-06-08 2:54:27 PM
Peter__
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

playlist

I listen to Spotify on my laptop and also on a tablet. How do I get the same playlist from my laptop to my tablet? OR, is there a way to print out the songs in one of my playlist?

Beachrn3
Casual Listener
I listen to Spotify on my laptop and also on a tablet. How do I get the same playlist from my laptop to my tablet? OR, is there a way to print out the songs in one of my playlist?
2014-06-08 3:50:06 AM
2014-06-08 4:35:37 AM
Merik
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Solved!! Spotify downloads every song I add to my library

Hi, Every time I add a song to my library it automatically downloads to my phones memory. It does not happen to playlists though... Any idea how to turn this feature off? I do not want to have all songs available in offline mode.

Jive0
Casual Listener
Hi, Every time I add a song to my library it automatically downloads to my phones memory. It does not happen to playlists though... Any idea how to turn this feature off? &n...
2014-06-07 9:09:56 PM
2014-06-07 9:58:07 PM
Jive0
Casual Listener
635 Views
2 replies
0 likes

635 Views
2 replies
0 likes

volume problem from s3 to car speakers via bluetooth

Hi. I've just started playing Spotify through the bluetooth in the car. When at a standstill it's great but when driving the volume on tracks goes down for a few seconds then back to back it was. This happens all the time and is VERY frustrating. Any...

katewoolly
Regular
Hi. I've just started playing Spotify through the bluetooth in the car. When at a standstill it's great but when driving the volume on tracks goes down for a few seconds then back to back it was. Thi...
2014-06-05 1:09:23 PM
2014-06-07 6:59:02 PM
katewoolly
Regular
597 Views
9 replies
0 likes

597 Views
9 replies
0 likes

Spotify Android; This item cannot be installed in your device's country [guernsey]

Hi, Since this morning my Spotify App is unavailable. It says that I have to upgrade it: "This version of Spotify is no longer supported. Please go to googlle Play and install the new version" So I go to google Play and try to upgrade it but it says ...

samuelBer
Newbie
Hi, Since this morning my Spotify App is unavailable. It says that I have to upgrade it: "This version of Spotify is no longer supported. Please go to googlle Play and install the new version" ...
2014-05-31 3:01:59 PM
2014-06-07 3:38:59 PM
Thevirex
Casual Listener
1113 Views
3 replies
0 likes

1113 Views
3 replies
0 likes

unknown error -24 coming up, can't download either app!!

Can someone please help as the old spotify app told me to download the new app so I tried and it kept saying the above error message. So I deleted the old one as I couldn't use that either and it throws me the same error message now. Please help as I...

duncan9484
Casual Listener
Can someone please help as the old spotify app told me to download the new app so I tried and it kept saying the above error message. So I deleted the old one as I couldn't use that either and it thr...
2014-06-06 1:50:15 PM
2014-06-07 1:25:45 PM
Peter__
Community Legend
622 Views
3 replies
0 likes

622 Views
3 replies
0 likes

Same problem

I cant select songs it only plays shuffled. Help!

user-removed
Visitor
I cant select songs it only plays shuffled. Help!
2014-06-07 12:32:04 PM
2014-06-07 1:23:38 PM
Peter__
Community Legend
235 Views
2 replies
0 likes

235 Views
2 replies
0 likes

Solved!! Spotify for Android v 11.0.113 Your Music Songs tab not showing tracks

The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect. Spotify for Android v 11.0.113

fresh-ear
Roadie
The Songs tab under Your Music is only showing only 16 songs. When I filter for offline conten, only 7 of about 500 offline tracks are showing. Why? This is not working as I would expect. ...
2014-05-30 4:06:14 AM
2014-06-07 8:25:02 AM
fresh-ear
Roadie
587 Views
7 replies
0 likes

587 Views
7 replies
0 likes

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