Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47082 Views
66 replies
25 likes

47082 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879969 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879969 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Superuser Contribution Music Randomly pausing on Android

PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...

sadewolu
Regular
Plan No registered plan Country United States of America Device (Samsung Galaxy S20 5G Operating System (Android) My Question or Issue My music is still randomly pausing on my Androi...
2021-04-10 4:57:57 AM
2021-04-17 11:52:39 AM
Jeremy
Spotify Legend
679 Views
5 replies
0 likes

679 Views
5 replies
0 likes

Some podcasts and shows not showing new episodes.

PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...

bnflx-_mtnliq
Casual Listener
Plan Premium Country Australia Device Redmi k30 ultra Operating System (Android 10, MIUI 12) My Question or Issue Hi, I've come across this wierd bug with my phone that ha...
2021-04-14 5:41:32 PM
2021-04-17 10:55:52 AM
bnflx-_mtnliq
Casual Listener
7578 Views
2 replies
0 likes
not updating
podcast
Shows

7578 Views
2 replies
0 likes

Superuser Contribution [Android][Playlists] Missing shuffle and repeat buttons

Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...

Tbreanne
Casual Listener
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I canno...
2020-06-04 6:38:56 PM
2021-04-17 8:02:28 AM
Jeremy
Spotify Legend
1696 Views
8 replies
0 likes
Android
Playlists

1696 Views
8 replies
0 likes

Superuser Contribution Current song playing doesn't show in the current song window

Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...

artpoetryfictio
Music Fan
Plan. Premium Country Việt Nam Device BlackBerry Operating System. Android My Question or Issue Suddenly the now playing pane pane has stopped updating ...
2020-08-01 5:46:50 PM
2021-04-17 7:03:55 AM
ECMalcolm
Regular
38976 Views
16 replies
16 likes

38976 Views
16 replies
16 likes

Superuser Contribution Lyrics don't show up anymore.

PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...

Grantrants
Music Fan
Plan Premium Country Canada Device Android My Question or Issue So until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went ba...
2020-04-12 4:38:04 AM
2021-04-16 9:12:29 PM
Eni
Moderator
6027 Views
8 replies
4 likes

6027 Views
8 replies
4 likes

Superuser Contribution [Android] Wrong title for playing song is displayed

PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...

denys-husiev
Newbie
Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909 My Question or Issue The song name and picture...
2020-10-03 1:34:49 PM
2021-04-16 10:35:23 AM
Mihail
Spotify Legend
2253 Views
9 replies
4 likes

2253 Views
9 replies
4 likes

Solved!!Superuser Contribution 'And more' button on albums and artist pages not working on premium?

PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...

EmmaHeiron
Casual Listener
Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11 My Question or Issue I've just started the one month trial for Premium and I can't open s...
2021-04-14 4:28:58 AM
2021-04-15 10:18:30 PM
CarlosE
Moderator
1674 Views
3 replies
0 likes

1674 Views
3 replies
0 likes

Superuser Contribution Spotify Android leaves shuffle on after alarm

Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...

meltphace
Casual Listener
Plan: Premium Country: US Device: Google Pixel 3a OS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...
2021-04-13 4:57:17 PM
2021-04-14 8:35:38 PM
CarlosE
Moderator
550 Views
1 replies
3 likes

550 Views
1 replies
3 likes

Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

singhalok
Casual Listener
Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1 My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...
2021-04-12 11:46:42 AM
2021-04-14 2:55:59 AM
Eni
Moderator
1275 Views
3 replies
0 likes
Android
battery
drain
Spotify

1275 Views
3 replies
0 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

borgqueenx
Music Fan
I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine ove...
2021-04-12 5:33:44 PM
2021-04-14 1:55:14 AM
CarlosE
Moderator
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

swanky-n-spanky
Roadie
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...
2021-04-04 4:50:47 PM
2021-04-13 9:12:17 PM
CarlosE
Moderator
471 Views
3 replies
0 likes

471 Views
3 replies
0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

SustainedNote
Gig Goer
Plan Premium Country USA Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9 iPhone 6 iOS 12 My Question or Issue My playlists are being rearranged by ...
2019-06-30 6:25:23 PM
2021-04-13 7:21:06 PM
CarlosE
Moderator
6129 Views
14 replies
9 likes
folders
Playlists
Sorting Playlists

6129 Views
14 replies
9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Outcahst
Visitor
Plan Premium Country USA Device Note 20 Ultra Operating System Android My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...
2021-04-11 7:19:53 PM
2021-04-13 6:44:14 PM
Eni
Moderator
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

sovrrn
Newbie
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "A...
2021-04-13 6:21:00 PM
460 Views
0 replies
3 likes
Mobile

460 Views
0 replies
3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Nightflyre9
Music Fan
Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...
2020-03-28 4:17:06 AM
2021-04-13 10:05:34 AM
Nightflyre9
Music Fan
2345 Views
8 replies
3 likes

2345 Views
8 replies
3 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

chizuru
Visitor
i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...
2021-04-10 1:59:27 PM
2021-04-12 10:16:10 PM
Eni
Moderator
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Arysha
Visitor
Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?
2021-04-09 3:01:52 PM
2021-04-11 8:18:23 PM
Novy
Moderator
2707 Views
1 replies
1 likes

2707 Views
1 replies
1 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

apupier
Casual Listener
Plan Premium Country France Device Fairphone 3+ Operating System Android 10 My Question or Issue The premium account is not working. I can connect my account, browse my playl...
2021-01-12 9:57:39 AM
2021-04-11 4:45:21 PM
Ver
Spotify Legend
1196 Views
9 replies
1 likes

1196 Views
9 replies
1 likes

Solved!! New interface: daily mixes are missing, only one playlist per category

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...

elmt
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...
2021-04-08 9:44:45 PM
2021-04-10 12:21:15 PM
samen-ovs
Visitor
1923 Views
2 replies
2 likes

1923 Views
2 replies
2 likes

Superuser Contribution Can't open menus on downloaded songs

PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...

Jophillips43
Casual Listener
Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10 My Question or Issue The menu will not open on songs when I have them downloaded to my p...
2021-04-09 6:13:55 AM
2021-04-10 9:25:14 AM
Mihail
Spotify Legend
577 Views
3 replies
0 likes
Connection issues on app
connection problems
downloaded songs
downloaded songs won't play
Menu broken

577 Views
3 replies
0 likes

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