Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42769 Views
66 replies
25 likes

42769 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878168 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878168 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26411 Views
4 replies
0 likes

26411 Views
4 replies
0 likes

Superuser Contribution I have a Samsung Galaxy A50. Why is the music I have down loaded not showing up under My Files?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

1233842710
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2020-09-14 6:31:30 AM
2020-09-16 10:42:20 AM
Ivan
Spotify Legend
819 Views
1 replies
1 likes

819 Views
1 replies
1 likes

new layout I don't have back (previous song button)

PlanPremiumCountryPolandDevice(PX5 Car unit)Operating System(Android 10) My Question or IssueHello In old layout I have home library etc on the bottom and all works great. Now its move to the left and I don't have previous song button. How to change ...

sedinix
Casual Listener
Plan Premium Country Poland Device (PX5 Car unit) Operating System (Android 10) My Question or Issue Hello In old layout I have home library etc on the bottom and all works grea...
2020-09-07 1:28:42 PM
2020-09-16 10:03:31 AM
daniat55
Visitor
802 Views
2 replies
2 likes

802 Views
2 replies
2 likes

Superuser Contribution Premium - Accidentally disliked song in Daily Mix

I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.

Plaidygami
Casual Listener
I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.
2017-08-01 11:45:50 PM
2020-09-16 9:18:12 AM
Mihail
Spotify Legend
1221 Views
4 replies
1 likes

1221 Views
4 replies
1 likes

Chromebook SD storage option not visible

Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...

HairyHippy
Casual Listener
Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or interna...
2020-09-05 2:12:38 PM
2020-09-15 6:29:22 PM
HairyHippy
Casual Listener
784 Views
1 replies
1 likes
chromebook
sd card
storage

784 Views
1 replies
1 likes

Superuser Contribution Bluetooth problem music playback

if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been ended. You need to reboot in most cases in order to get back music ...

pablo_cba
Casual Listener
if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been...
2020-05-13 1:46:17 AM
2020-09-15 4:06:03 PM
Mario
Spotify Legend
1193 Views
3 replies
2 likes

1193 Views
3 replies
2 likes

Superuser Contribution Poor Audio Quality When Using Wired Headphones

PlanPremiumCountryUnited StatesDeviceNokia 7.2Operating SystemAndroid 9/10Spotify App Version8.5.57.1164 My Question or IssueI have been experiencing an intermittent issue with the audio quality from Spotify. Initially I thought it was an issue with ...

JoshuaTKirk
Visitor
Plan Premium Country United States Device Nokia 7.2 Operating System Android 9/10 Spotify App Version 8.5.57.1164 My Question or Issue I have been experiencing an intermittent issu...
2020-05-10 5:00:39 AM
2020-09-15 2:33:25 PM
Mario
Spotify Legend
1275 Views
4 replies
0 likes

1275 Views
4 replies
0 likes

Can't play music if bad network

PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSituation :- When network (mobile provider or WiFi) is good, Spotify is good. When no network (or Airplane mode), Spotify is good also (obvio...

JR__
Casual Listener
Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11 My Question or Issue Situation : - When network (mobile provider or WiFi) is good, Sp...
2020-09-15 1:48:38 PM
453 Views
0 replies
0 likes

453 Views
0 replies
0 likes

Whole phone freezes when Spotify is downloading

PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSince a while now, I've been having regular issues when starting Spotify on my android smartphone. Behavior when it happens :- When Spotify s...

JR__
Casual Listener
Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11 My Question or Issue Since a while now, I've been having regular issues when starting ...
2020-09-15 1:33:14 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Superuser Contribution Won´t play audio on BMW i3

I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify.It works with other apps such as Youtube, Acast etc. The settings for “audio” is ON. As soon as I try...

rallypack
Casual Listener
I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify. It works with other apps such as Youtube, A...
2020-03-16 8:46:27 AM
2020-09-15 9:47:58 AM
Mihail
Spotify Legend
1574 Views
3 replies
0 likes

1574 Views
3 replies
0 likes

Discover weekly and Release Radar not available in India

PlanPremiumCountryIndiaDeviceRealme 2 ProOperating SystemAndroid OreoMy Question or IssueIt's been awhile since Spotify launched in India but still its most important and best features like Discover Weekly, Release Radar and Stations are not availabl...

archfiend99
Newbie
Plan Premium Country India Device Realme 2 Pro Operating System Android Oreo My Question or Issue It's been awhile since Spotify launched in India but still its most important and best featu...
2019-05-11 12:25:09 PM
2020-09-15 1:25:05 AM
osornios
Spotify Star
879 Views
2 replies
4 likes
Discover weekly and Release Radar not available in India

879 Views
2 replies
4 likes

Superuser Contribution Chromecast default device/Android

Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire up connected to the last connected device.Have seen...

hornetster
Regular
Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire ...
2016-08-16 5:02:50 AM
2020-09-14 11:43:01 AM
Alex
Spotify Legend
1543 Views
2 replies
14 likes

1543 Views
2 replies
14 likes

Superuser Contribution Download individual songs

It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!

user-removed
Visitor
It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!
2019-06-25 4:29:40 PM
2020-09-14 8:32:37 AM
Ver
Spotify Legend
1114 Views
2 replies
11 likes

1114 Views
2 replies
11 likes

If I connect my phone to Bluetooth, it reshuffles the playlist

PlanPremiumCountryUSADeviceSamsung A11Operating SystemAndroid My Question or IssueIf I connect my phone to any Bluetooth device, it reshuffles the playlist and skips the current song. If I'm listening to an individual song (outside of a playlist), a ...

firebuff101
Roadie
Plan Premium Country USA Device Samsung A11 Operating System Android My Question or Issue If I connect my phone to any Bluetooth device, it reshuffles the playlist and skips ...
2020-09-13 1:48:20 AM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Watch Joe Rogan Podcast Full Screen on Android App

How can I watch the Joe Rogan video podcast in full screen on the Android app?

user-removed
Visitor
How can I watch the Joe Rogan video podcast in full screen on the Android app?
2020-09-09 10:05:22 PM
2020-09-13 1:45:48 AM
osornios
Spotify Star
2024 Views
2 replies
2 likes

2024 Views
2 replies
2 likes

Superuser Contribution Unable to move my storage to SD card

Hello, I have Huawei y5 prime. Have an SD card with lots of free space. Tried to transfer the storage from internal to SD by the guide in the troubleshooting which shown like this:Tap Your Library in the menu at the bottom of the screen.Tap Settings ...

enca_wpq-ui6i
Casual Listener
Hello, I have Huawei y5 prime. Have an SD card with lots of free space. Tried to transfer the storage from internal to SD by the guide in the troubleshooting which shown like this: Ta...
2019-04-17 5:01:41 AM
2020-09-12 5:28:13 AM
Cortybanks
Casual Listener
1547 Views
9 replies
1 likes

1547 Views
9 replies
1 likes

App keeps "freezing" - audio information and sound don't match

I have a Huawei P30 pro running Android 9, premium Spotify and I'm in Portugal. Basically, what it says in the title. I've deleted and reinstalled the app and the bug keeps happening. The only temporary solution is closing the app.Example: I'm listen...

Beetssuck
Casual Listener
I have a Huawei P30 pro running Android 9, premium Spotify and I'm in Portugal. Basically, what it says in the title. I've deleted and reinstalled the app and the bug keeps happening. The on...
2020-09-08 2:04:52 PM
2020-09-11 3:48:05 PM
Beetssuck
Casual Listener
1239 Views
5 replies
3 likes

1239 Views
5 replies
3 likes

Superuser Contribution "Liked songs" playlist doesn't contain all my liked songs

PlanPremiumCountryFranceDeviceXiaomi Mi 9Operating SystemAndroid My Question or IssueSo, I got the UI update for the library, and yeah I got mad when I saw it took away from me the ability to shuffle my entire library thanks to the "Songs" tab.From w...

Dehell
Regular
Plan Premium Country France Device Xiaomi Mi 9 Operating System Android My Question or Issue So, I got the UI update for the library, and yeah I got mad when I saw it took away from ...
2019-05-16 10:46:39 AM
2020-09-11 3:23:56 PM
Alex
Spotify Legend
19478 Views
27 replies
16 likes

19478 Views
27 replies
16 likes

Superuser Contribution something went wrong search android

android app search displays "something went wrong, try again" error. clearing cache and data did not solve the issue. Latest Spotify app version. Galaxy S7

Dracotettix
Visitor
android app search displays "something went wrong, try again" error. clearing cache and data did not solve the issue. Latest Spotify app version. Galaxy S7
2020-03-23 4:00:28 AM
2020-09-11 10:34:37 AM
Alex
Spotify Legend
5626 Views
11 replies
5 likes
Android
bug
Search
Search Playlist

5626 Views
11 replies
5 likes

Superuser Contribution Music mutes between songs - Bluetooth & Uconnect

PlanPremiumCountryUSADeviceMoto G6 and 2014 Jeep Grand Cherokee UConnectOperating SystemAndroid 8.0.0 My Question or IssueI connect my Moto G6 to my 2014 Jeep Grand Cherokee (Uconnect). When I play Spotify, the songs go silent after almost every song...

RadioActiveLamb
Music Fan
Plan Premium Country USA Device Moto G6 and 2014 Jeep Grand Cherokee UConnect Operating System Android 8.0.0 My Question or Issue I connect my Moto G6 to my 2014 Jeep Grand Cherokee ...
2019-06-01 8:59:25 PM
2020-09-10 12:31:01 PM
Ver
Spotify Legend
4557 Views
8 replies
0 likes

4557 Views
8 replies
0 likes

Superuser Contribution Spotify pauses during a specific song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy a10eOperating SystemAndroidMy Question or IssueSpotify keeps pausing or crashing altogether when a song is played. Specifically, 2:05 of the song Trespass by Monsta X. It's been doing this for about th...

lee_xiu
Casual Listener
Plan Free Country United States Device Samsung Galaxy a10e Operating System Android My Question or Issue Spotify keeps pausing or crashing altogether when a song is played. Specifically, 2:0...
2020-09-09 9:10:35 PM
2020-09-10 11:08:25 AM
Ivan
Spotify Legend
302 Views
1 replies
1 likes

302 Views
1 replies
1 likes

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