Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50813 Views
  • 66 replies
  • 25 likes
  • 50813 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881481 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881481 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27274 Views
  • 4 replies
  • 0 likes
  • 27274 Views
  • 4 replies
  • 0 likes

Music Randomly Pausing While Phone Is Locked

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

  • Casual Listener
  • Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...
  • Jose_M
  • Spotify Star
  • 348 Views
  • 1 replies
  • 1 likes
  • Help
    Music pausing
  • 348 Views
  • 1 replies
  • 1 likes

Search bug after adding song to queue

PlanPremiumCountryRomaniaDeviceXiaomi Redmi note 8 proOperating SystemAndroid 9 (MIUI 11.0.3) My Question or IssueI search for a song in the search bar, add it to the queue, and after that the keyboard dissapears, removing the possibility to search f...

  • Newbie
  • Plan Premium Country Romania Device Xiaomi Redmi note 8 pro Operating System Android 9 (MIUI 11.0.3)   My Question or Issue I search for a song in the search bar, add it to the queue, ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist goes back to the top

PlanFreeDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI realise there is already a post that highlights this issue but that was made in 2015 for a much older version.I have a playlist that has over 2000 songs on it and whe...

  • Casual Listener
  • Plan Free Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I realise there is already a post that highlights this issue but that was made in 2015 for a muc...
  • PatpatGETJINXED
  • Casual Listener
  • 882 Views
  • 7 replies
  • 0 likes
  • 882 Views
  • 7 replies
  • 0 likes

Superuser Contribution Next Song Becomes 1st song in Library

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song is the one below the currently playing song. I don...

  • Casual Listener
  • I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song...
  • julesmm
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

daily mix not refershing

PlanFreeCountrySaudi ArabiaDevice(Samsung Galaxy note 4)Operating System(Android Marshmellow, Windows 10) My Question or IssueHI, Daily mix is one of the most loved features in spotify...just when it works.and by "works" i mean when it does what it i...

  • Newbie
  • Plan Free Country Saudi Arabia Device (Samsung Galaxy note 4) Operating System (Android Marshmellow, Windows 10)   My Question or Issue HI, Daily mix is one of the most loved features ...
  • TaTHEj
  • Composer
  • 749 Views
  • 5 replies
  • 1 likes
  • 749 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Screenshot_20200317-110217.png
  • Casual Listener
  • Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...
  • infinity666
  • Newbie
  • 4470 Views
  • 5 replies
  • 1 likes
  • 4470 Views
  • 5 replies
  • 1 likes

Problem with the playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and CountrySamsung A30Operating SystemAndroid Oreo My Question or IssueSo i have been facing a problem with the app within a last 3 4 days. T...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and  Country Samsung A30 Operating System Android Oreo   My Question ...
  • TaTHEj
  • Composer
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

spotify jumps to first song of playlist (creates same queue repeatedly)

Hey everyone, Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick a song i want to listen too it just recreates the some darn ...

  • Newbie
  • Hey everyone,   Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick ...
  • MisterGrinch28
  • Visitor
  • 792 Views
  • 2 replies
  • 2 likes
  • 792 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify pausing randomly on Android

PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...

  • Casual Listener
  •   Plan Premium Country   Device Sony ZX505 Operating System Android 9   My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...
  • Thanatos1
  • Casual Listener
  • 2220 Views
  • 14 replies
  • 2 likes
  • pausing randomly
  • 2220 Views
  • 14 replies
  • 2 likes

Solved!! Liste d'attente reviens toujours au debit après chaque morceau

PlanPremiumCountry FranceDeviceSamsungGalaxy Note 8Operating SystemAndroid 8.1 My Question or IssueJe rencontre un problemp à chaque fois que j'écoute une musique sur spotify. J'ai actuellement un Samsung galaxy note 8. Mon problème est le suivant : ...

  • Newbie
  • Plan Premium Country  France Device SamsungGalaxy Note 8 Operating System Android 8.1   My Question or Issue Je rencontre un problemp à chaque fois que j'écoute une musique sur sp...
  • Goul
  • Visitor
  • 1222 Views
  • 1 replies
  • 0 likes
  • 1222 Views
  • 1 replies
  • 0 likes

New playlist gets a number instead of album name

PlanPremiumCountrySwedenDeviceNokia 8Operating SystemAndroid 9 My Question or IssueFor at least 2 years I have had this issue. When I find an interesting album and save it as a playlist on my iPhone or PC then I skip naming it myself and get a playli...

  • Regular
  • Plan Premium Country Sweden Device Nokia 8 Operating System Android 9   My Question or Issue For at least 2 years I have had this issue. When I find an interesting album and save it as...
  • bootstrapbats
  • Regular
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Get rid of "Kuenstler*innen"

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between languages, but I cound not find it on android.Thank You!

  • Gig Goer
  • Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between langua...
  • Emilia_8
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Sudden change of playlist

PlanPremiumCountryArgentinaDeviceHuawei Mate 9 LiteOperating SystemAndroid Marshmallow (6.0) My Question or Issue:Hello! I'm having a problem both in Android as Windows. I'm listening to a playlist and suddenly the player changes the music to an unkn...

  • Casual Listener
  • Plan Premium Country Argentina Device Huawei Mate 9 Lite Operating System Android Marshmallow (6.0)   My Question or Issue: Hello! I'm having a problem both in Android as Windows....
  • Emilia_8
  • Community Legend
  • 968 Views
  • 5 replies
  • 0 likes
  • 968 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloading songs in bulk

i know there are other threads on this topic, but I have a ? that probably has not been answered before. or maybe so.... I have a samsung phone. there are 2 questions here: 1) how do I download tunes and put them on a local playlist on this phone? an...

  • Gig Goer
  • i know there are other threads on this topic, but I have a ? that probably has not been answered before.  or maybe so....   I have a samsung phone.  there are 2 questions here: &nbs...
  • Peter
  • Spotify Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • music
  • 626 Views
  • 1 replies
  • 0 likes

Local File on Spotify Mobile is unplayable

PlanPremiumCountryThailand DeviceSamsung Note 10, LenovoOperating SystemAndroid, Windows 10 My Question or IssueHi, I can't play the local files, which I have on my PC, on my mobile device. I have enabled the local file on my PC. It is working just f...

93888738_262223605176376_524116203455643648_n.jpg 93775117_160268005280341_6712272007989297152_n.jpg
  • Visitor
  • Plan Premium Country Thailand   Device Samsung Note 10, Lenovo Operating System Android, Windows 10   My Question or Issue Hi, I can't play the local files, which I have on my PC...
  • CouchMountain
  • Casual Listener
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes

adding song to multiple playlists and delete a song when you dont want to listen it easily

My Question or Issue ***** very importat I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add the song separately. If possible please change the view and support addi...

  • Casual Listener
  • My Question or Issue   ***** very importat   I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add ...
  • minnak
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Can't find watch app Galaxy store

CountryBrasilDeviceGalaxy s9 + gear s2Operating SystemAndroid 9. Tizen 2.3 My Question or IssueI cantc find de Spotify app for de gear S2 on the falaxG store.I have the watch for a few years now and used it with a few different phones. Found a simila...

  • Casual Listener
  •   Country Brasil Device Galaxy s9 + gear s2 Operating System Android 9. Tizen 2.3   My Question or Issue I cantc find de Spotify app for de gear S2 on the falaxG store. I have the...
  • Whereisit
  • Casual Listener
  • 1709 Views
  • 6 replies
  • 1 likes
  • Android
    Galaxy app
    Samsung
    tizen
    wearable
  • 1709 Views
  • 6 replies
  • 1 likes

Limited queue issue

PlanPremiumCountryItalyDeviceHonor 9Operating SystemAndroid 9 Pie My Question or IssueI found my queue being bugged when listening to my liked songs.If I play the 1st song and then go to the previous one (while having the repeat album/playlist button...

  • Visitor
  • Plan Premium Country Italy Device Honor 9 Operating System Android 9 Pie   My Question or Issue I found my queue being bugged when listening to my liked songs. If I play the 1st song ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Loud white noise when listening with wired earphones

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid My Question or IssueMy issue is when trying to listen to music through wired earphones on my phone, all I get is loud and unbearable white noise. But when I plug in my earphones w...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android   My Question or Issue My issue is when trying to listen to music through wired earphones on my phone, all...
  • 568 Views
  • 0 replies
  • 1 likes
  • 568 Views
  • 0 replies
  • 1 likes

Spotify not available in watch-only mode? Samsung Active 2

PlanPremiumCountryUKDeviceSamsung S20 / Samsung Active Watch 2Operating SystemAndroid Oreo My Question or IssueHi, I've recently got a Samsung Active Watch 2, but I can't seem to download/find the Spotify app when using the watch in watch-only mode. ...

  • Visitor
  • Plan Premium Country UK Device Samsung S20 / Samsung Active Watch 2 Operating System Android Oreo   My Question or Issue Hi,   I've recently got a Samsung Active Watch 2, but I ...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes