Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50878 Views
66 replies
25 likes

50878 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881515 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881515 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

How do I play entire album when listening on phone? (samsung galaxy 9)

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I listen to entire album on my phone?? I can do this on my computer but not on phone??

pr1960
Visitor
Plan Free Country US Device Samsung Galaxy 9 Operating System android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I listen to entire album on my ...
2020-03-21 6:55:11 PM
2020-03-21 9:00:48 PM
Emilia_8
Community Legend
1155 Views
1 replies
0 likes

1155 Views
1 replies
0 likes

Music skipping on Bluetooth Huawei p20

PlanPremiumCountryIrelandDeviceHuawei p20Operating SystemAndroid 9.1 My Question or IssueWhen I am listening to Spotify on my huwei p20 on my car radio, Google home mini(Bluetooth) or galaxy buds my music skips. I don't have this issue with any other...

RyanOhAodha
Visitor
Plan Premium Country Ireland Device Huawei p20 Operating System Android 9.1 My Question or Issue When I am listening to Spotify on my huwei p20 on my car radio, Google home m...
2020-03-21 5:07:41 PM
543 Views
0 replies
1 likes

543 Views
0 replies
1 likes

Perfomance Probleme seit vielen Wochen

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+)Operating System(iOS 12, Android 10, Android 9,etc.) My Question or IssueSeit einigen Wochen hat die App bei mir viele Per...

Mauriceeckerttt
Visitor
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+) Operating System (iOS 12, Android 10, Android 9,et...
2020-03-21 1:51:30 PM
1432 Views
0 replies
3 likes

1432 Views
0 replies
3 likes

Downloaded playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung tabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is downloaded and i am listening in offline mode but i only get 2 songs played before it stops. I have updated...

Cindy75
Visitor
Plan Free/Premium Country Australia Device Samsung tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist is downloaded and i am listen...
2020-03-21 9:01:30 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Huawei nova 7i and android Emui 10.0.1 compatibility with spotify

PlanPremiumCountryOmanDeviceHuawei nova 7iOperating SystemAndriod Emui 10.0.1 My Question or IssueI downloaded spotify but the app only show black screen , later on I discovered that it's not compatible with Emui 10.0.1 , Is there a way around it ?

MOGr488
Visitor
Plan Premium Country Oman Device Huawei nova 7i Operating System Andriod Emui 10.0.1 My Question or Issue I downloaded spotify but the app only show black screen , later...
2020-03-21 5:09:17 AM
796 Views
0 replies
0 likes

796 Views
0 replies
0 likes

Albums download disappear

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download albums, close the app and open it again, the downloaded albums...

tuta_andrade
Visitor
I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download ...
2020-03-21 5:01:38 AM
539 Views
0 replies
0 likes
Android
downloads

539 Views
0 replies
0 likes

Spotify Connect & Autoplay doesn't working

PlanPremium DeviceSamsung A30 (SM-A305F) + Lenovo Laptop Operating SystemAndroid 10 + Windows 10 My Question or IssueSince I bought the Premium version, Spotify became more laggy and buggy. Everytime the music stops, Spotify Connect on my phone stop ...

khoishady
Newbie
Plan Premium Device Samsung A30 (SM-A305F) + Lenovo Laptop Operating System Android 10 + Windows 10 My Question or Issue Since I bought the Premium version, Spotify bec...
2020-03-21 4:07:01 AM
664 Views
0 replies
2 likes

664 Views
0 replies
2 likes

Superuser Contribution Spotify App says i'm playing a different song on my pc than im actually listening to

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy Spotify App says that i'm playing "Hey Now" on my Computer, while it is playing a different song entirely, and if i want to continue listening from p...

tyarz
Newbie
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue My Spotify App says that i'm playing "Hey Now" on my Computer, while it is p...
2019-07-04 4:36:54 PM
2020-03-20 8:56:04 PM
1250837795
Newbie
1572 Views
2 replies
0 likes

1572 Views
2 replies
0 likes

Superuser Contribution Music stops after 10 sec

PlanFreeCountryIndiaDeviceSamsung Galaxy A70sOperating SystemAndroid 10 My Question or IssueI recently updated to android 10 and after that spotify start giving this issue that the music stops after or before 10 sec on device and shows no internet co...

ameyax2
Visitor
Plan Free Country India Device Samsung Galaxy A70s Operating System Android 10 My Question or Issue I recently updated to android 10 and after that spotify start giving this issue th...
2020-03-18 10:39:36 AM
2020-03-20 4:58:47 PM
Katerina
Spotify Legend
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

All references to queue are missing

PlanFreeCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueWhat I tried already: Restart phone. Full clean install with cleared cache and storage. Problem: I don't see add to queue anywhere. Nor do I see any way to view or manage th...

nickajeglin
Visitor
Plan Free Country USA Device Galaxy S8 Operating System Android My Question or Issue What I tried already: Restart phone. Full clean install with cleared cache and storage.&n...
2020-03-20 1:03:23 AM
441 Views
0 replies
0 likes
queue

441 Views
0 replies
0 likes

Excessive data usage android

I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue or I will have to delete an app that I truly enjoy u...

Troubled1
Casual Listener
I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue o...
2020-03-12 2:20:48 AM
2020-03-19 12:38:36 AM
Troubled1
Casual Listener
463 Views
3 replies
0 likes

463 Views
3 replies
0 likes

Gapless playback and smooth transition between tracks (but still using gapless)

DeviceAndroid This feature clearly does not work properly on Spotify, I get so many times shi... transitions between track, I haven't activated the crossfade option because i don't like it. There's clearly something not properly implemented here

kqsndkjqsndqjsn
Visitor
Device Android This feature clearly does not work properly on Spotify, I get so many times shi... transitions between track, I haven't activated the crossfade option because i don't...
2020-02-16 3:21:26 PM
2020-03-19 12:35:59 AM
user-removed
Not applicable
657 Views
2 replies
1 likes

657 Views
2 replies
1 likes

Bad sound (cracks and plops) on philips android tv, using Spotify app.

Hello, Cannot find a solution but it anoys me badlySince a few weeks the spotify app cracks, distorts and blips while playing music. Tried reinstalling app, no luck. No problem with other apps like radio or youtube or tv... only spotify. Someone... H...

Dre16
Casual Listener
Hello, Cannot find a solution but it anoys me badly Since a few weeks the spotify app cracks, distorts and blips while playing music. Tried reinstalling app, no luck. No problem with o...
2020-03-05 3:47:41 PM
2020-03-19 8:58:11 PM
Dre16
Casual Listener
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

Solved!! Spotify Stopped playing 1-3 songs while in Offline Mode (Premium Account)

I subscribe a week ago and I just found out that after playing 1-3 songs or 3-7mins (randomly) while in offline mode, it just suddenly stops. Spotify app is gone, it just like the app is closed automatically.I tried:1. clear cache/data, restart2. ful...

mark23spotify
Casual Listener
I subscribe a week ago and I just found out that after playing 1-3 songs or 3-7mins (randomly) while in offline mode, it just suddenly stops. Spotify app is gone, it just like the app is closed autom...
2016-12-26 4:19:19 PM
2020-03-19 8:23:25 PM
anboo
Visitor
1937 Views
8 replies
0 likes

1937 Views
8 replies
0 likes

Solved!! Share the music

Every time I try to share my music, the app close!I already uninstall the app and restarted the phone and the problems wasn't solvedPlanPremiumCountry BrazilDeviceMoto Z2 PlayOperating SystemAndroid Oreo My Question or IssueEvery time I try to share ...

Danirugolo
Casual Listener
Every time I try to share my music, the app close! I already uninstall the app and restarted the phone and the problems wasn't solved Plan Premium Country Brazil Device Moto Z2 Play Ope...
2018-08-23 2:17:51 AM
2020-03-19 10:31:11 AM
dhanylllo
Visitor
5888 Views
12 replies
4 likes

5888 Views
12 replies
4 likes

Connections Notificatiom

PlanPremiumCountryJapanDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueRecently whenever I connect to Bluetooth Spotify shows this notification for "connections" but disappears as soon as I disconnect. Even if I end the app process it ...

9df_rg6a-t7xu
Newbie
Plan Premium Country Japan Device Galaxy S10 Operating System Android 10 My Question or Issue Recently whenever I connect to Bluetooth Spotify shows this notification for "connection...
2020-03-18 8:55:06 PM
593 Views
0 replies
0 likes
Android
Bluetooth device management
Connections

593 Views
0 replies
0 likes

Airpods Low volume

I have airpods and an old android halo running android 7. I get this issue where i get EXTREMELY low volume on spotify. Just spotify too. I've seen posts like this, and changing absolute volume doest work. And ive looked everywhere for a media sync b...

Danyael1
Casual Listener
I have airpods and an old android halo running android 7. I get this issue where i get EXTREMELY low volume on spotify. Just spotify too. I've seen posts like this, and changing absolute volume doest...
2020-01-27 11:50:29 PM
2020-03-18 7:59:33 PM
dangalg
Casual Listener
5266 Views
5 replies
0 likes

5266 Views
5 replies
0 likes

Solved!!Superuser Contribution Pause/play on lock not functioning

PlanPremiumCountryCANADADeviceSAMSUNG A70Operating SystemAndroid 9 My Question or IssueOnly the next/last song buttons work on the lock screen. Pause play animates but does not do anything. Have performed clean reinstall, turned off power optimizatio...

Burrcore
Casual Listener
Plan Premium Country CANADA Device SAMSUNG A70 Operating System Android 9 My Question or Issue Only the next/last song buttons work on the lock screen. Pause play animates but does n...
2020-02-28 6:33:23 PM
2020-03-18 3:42:40 PM
Burrcore
Casual Listener
2084 Views
4 replies
2 likes
Lock Screen Issues

2084 Views
4 replies
2 likes

Superuser Contribution Can not share insta story

PlanPremium/FamilyCountryTurkeyDeviceXiaomi mi 6Operating SystemAndroid 9, miui 11.0.3 global rom My Question or IssueHello i try to share insta story but there is only 'direct' option.Not stories.What should i do

erenaktas
Visitor
Plan Premium/Family Country Turkey Device Xiaomi mi 6 Operating System Android 9, miui 11.0.3 global rom My Question or Issue Hello i try to share insta story but there is on...
2020-01-07 5:40:27 PM
2020-03-18 1:11:40 PM
ReiniKopschar
Visitor
757 Views
2 replies
1 likes
Instagram
Story
storysharing

757 Views
2 replies
1 likes

Spotify starts after phone call im my bluetooth buds

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution?PlanPremiumCountrySwedenDeviceGalaxy 9+ (samsung buds +) Piooner car stereoOperating SystemAndroid M...

sickswe
Visitor
spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution? Plan Premium Country Sweden Device Galaxy ...
2020-03-18 12:45:37 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

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