Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47079 Views
66 replies
25 likes

47079 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879957 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879957 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Problema com outras opções

Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava na tela porém a música continua rodando, não consigo...

Ariane5
Casual Listener
Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava n...
2019-11-22 4:30:34 AM
478 Views
0 replies
3 likes
conta

478 Views
0 replies
3 likes

Denon AVR-S640H - Spotify App not working

It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Denon installed. So here is my issue - I have many albums dow...

DanDanDanDan10
Casual Listener
It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Deno...
2019-11-16 8:39:31 PM
2019-11-22 2:06:19 AM
DanDanDanDan10
Casual Listener
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

How to disable this is playlists

So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spotify automatically starts playing the This is: Lady G...

Juu3
Casual Listener
So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spoti...
2019-04-22 5:01:19 PM
2019-11-21 11:18:13 PM
Aublob
Music Fan
778 Views
1 replies
2 likes

778 Views
1 replies
2 likes

automatic download of songs being played

Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs that are being played on my phone (Huawei P20 lite, Android). I che...

TLSmeets
Casual Listener
Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs ...
2019-09-23 7:02:13 PM
2019-11-21 9:43:13 PM
Delmonte
Regular
790 Views
5 replies
2 likes

790 Views
5 replies
2 likes

Android double notifications

Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. CountryAustraliaDeviceSamsung Galaxy 9+

Leon44
Visitor
Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. Country Australia Device ...
2019-11-21 7:51:04 PM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

Solved!!Superuser Contribution How to stop podcasts from automatically playing

PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...

SpeedyMan
Music Fan
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...
2019-05-05 6:30:19 PM
2019-11-21 6:58:32 PM
SpeedyMan
Music Fan
3517 Views
2 replies
3 likes

3517 Views
2 replies
3 likes

Few downloaded songs are deleted from sd card (offline mode)

This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to listen to the song again. But it wan't available fo...

user-removed
Visitor
This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to ...
2019-11-19 4:20:51 PM
2019-11-21 6:08:54 PM
user-removed
Not applicable
514 Views
2 replies
0 likes
Android
offline mode
songs deleted from SD card

514 Views
2 replies
0 likes

Enough with this.

I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I believe that this post would resonate with at least s...

Redinferno
Regular
I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I be...
2019-11-21 6:02:06 PM
814 Views
0 replies
6 likes
Android
green circle
laggy spotify
Search
slow loading
slow spotify
sorting
swipe to search

814 Views
0 replies
6 likes

Spotify gets disconnected every couple of minutes

PlanPremium CountryIsrael DeviceLG G6Operating SystemAndroid My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need to reset the device or close the Internet and open it again to have it connected...I tired uninsta...

Gefenz
Visitor
Plan Premium Country Israel Device LG G6 Operating System Android My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need...
2019-11-15 10:36:17 PM
2019-11-21 5:20:00 PM
nickmcpimpson
Regular
1150 Views
2 replies
0 likes
Premium

1150 Views
2 replies
0 likes

Spotify automatically saving albums to library and downloading them

PlanPremiumCountryUSADevicePixel 3a XLOperating SystemAndroid 10 My Question or IssueHi all, Starting a few weeks ago, the Spotify app would display a "Downloading" notification every time I launched it. After some digging, I found a number of albums...

sunshineday
Regular
Plan Premium Country USA Device Pixel 3a XL Operating System Android 10 My Question or Issue Hi all, Starting a few weeks ago, the Spotify app would display a "Downloading" ...
2019-11-21 3:58:32 PM
426 Views
0 replies
4 likes

426 Views
0 replies
4 likes

Downloads not working on mobile

PlanPremiumCountryUnited States of AmericaDeviceLG V20Operating SystemAndroid Nougat My Question or IssueYesterday evening, I downloaded around 10 new songs to put on my playlist. I put them on playlist one by one. After I finished adding them all I ...

Dylpickle03
Casual Listener
Plan Premium Country United States of America Device LG V20 Operating System Android Nougat My Question or Issue Yesterday evening, I downloaded around 10 new songs to put on my play...
2019-11-21 3:41:12 AM
2019-11-21 12:32:27 PM
ofthemasses
Regular
574 Views
1 replies
1 likes

574 Views
1 replies
1 likes

sorting is not considered with Google Assisstant, Alexa or what so ever

My Question or Issuei sort my playlistsafter the date i added a song to it.when i command google to play the playlist. the sorting is not considered...when iam going manually to the playlist it is considered again. drives me crazy if i wanna here my ...

user-removed
Visitor
My Question or Issue i sort my playlists after the date i added a song to it. when i command google to play the playlist. the sorting is not considered... when iam going manually to the playlist ...
2019-11-21 11:56:15 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Downloaded album not complete

I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after that some numbers are missing too. How can I make sur...

Sas22
Casual Listener
I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after th...
2019-11-19 5:17:09 PM
2019-11-21 9:01:14 AM
Sas22
Casual Listener
426 Views
2 replies
0 likes

426 Views
2 replies
0 likes

Superuser Contribution How to turn off offline mode

I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to turn it off. I've tried reinstalling the app, goin...

jenningtonn
Newbie
I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to...
2019-11-17 11:42:25 AM
2019-11-21 8:35:27 AM
Katerina
Spotify Legend
1541 Views
1 replies
0 likes

1541 Views
1 replies
0 likes

Spotify Connect bugg

https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or ...

Ellak
Casual Listener
https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sw...
2019-11-21 7:55:03 AM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Can't Login back in if App logs out when in offline mode.

PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the login button will just be stuck in the active phas...

babcockr89
Visitor
PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the...
2019-11-19 3:59:16 PM
2019-11-20 11:03:02 PM
Jose_M
Spotify Star
551 Views
1 replies
0 likes

551 Views
1 replies
0 likes

No Download and Settings Crashing

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...

eygreen18
Visitor
Plan Premium Country United States Device LG G6 Operating System Android Oreo My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...
2019-11-20 8:34:01 PM
504 Views
0 replies
0 likes
broken
Crash
Crash Android

504 Views
0 replies
0 likes

Solved!! Memory space not recovered after spotify uninstall

Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had.Unfortunately, Spotify is gone but my free space has not grown up...Spotify cache was around 3GB and my free space is till arou...

cylvoon
Casual Listener
Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had. Unfortunately, Spotify is gone but my free space has not grown up...
2016-03-04 6:12:05 PM
2019-11-20 6:27:34 PM
joachimsene
Casual Listener
2580 Views
5 replies
0 likes

2580 Views
5 replies
0 likes

Where does Spotify store offline music?

Hi,I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a Samsung S8 and google searches are all outdated.When I...

Chris___
Newbie
Hi, I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a S...
2019-11-20 11:47:05 AM
2019-11-20 4:02:42 PM
Luan
Spotify Star
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Solved!! Sleep Timer on Android

PlanPremiumCountrySouth Africa DevicePixel 3XLOperating SystemAndroid 10 My Question or IssueI have searched and high and low but my app does not show the "Sleep Timer" when playing a song. I go into the song menu via the 3 dots in top right corner b...

chodeva
Newbie
Plan Premium Country South Africa Device Pixel 3XL Operating System Android 10 My Question or Issue I have searched and high and low but my app does not show the "Sleep Tim...
2019-11-20 8:54:30 AM
2019-11-20 3:28:50 PM
Luan
Spotify Star
862 Views
1 replies
0 likes
Android 10
Sleep Timer

862 Views
1 replies
0 likes

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