Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47081 Views
66 replies
25 likes

47081 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879965 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879965 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Controls in notification tray no longer present

PlanPremiumDeviceNote 8My Question or IssueI used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried uninstalling and reinstalling Spotify, as well as checking all permission...

smkouma
Casual Listener
Plan Premium Device Note 8 My Question or Issue I used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried unin...
2019-11-09 5:55:38 AM
2019-11-09 4:43:01 PM
Luan
Spotify Star
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

When casting, Spotify either fails to connect or plays on the phone AND the cast device

PlanPremium FamilyCountryUK DeviceSony Xperia XZ2Operating SystemAndroid 9 Hi,This is a recent issue.When casting from my phone (Sony Xperia XZ2 on Android 9) Spotify either fails to connect or if it does connect, it plays in teh phone as well as the...

mildman
Newbie
Plan Premium Family Country UK Device Sony Xperia XZ2 Operating System Android 9 Hi, This is a recent issue. When casting from my phone (Sony Xperia XZ2 on Android 9...
2019-11-09 3:43:32 PM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Solved!! Spotify Premium doesn't update recent shortcuts on home screen (Nova Launcher Prime)

PlanPremiumCountryPolandDeviceXiaomi Redmi 7AOperating SystemAndroid 9My Question or IssueOn Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the Spotify Icon (screen 1). After changing to Premium, the recent listen...

kardaw
Regular
Plan Premium Country Poland Device Xiaomi Redmi 7A Operating System Android 9 My Question or Issue On Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the ...
2019-11-06 1:25:22 PM
2019-11-09 3:16:54 PM
Luan
Spotify Star
3318 Views
5 replies
0 likes
Shortcut

3318 Views
5 replies
0 likes

Offline Songs deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with SD-CardOperating SystemAndroid 9 My Question or IssueI just want to lonk on this thread because I think it got moved in Closed and I still have a problem and new Information to work with. https://...

NickMulle
Music Fan
Plan Premium Country Germany Device Samsung Galaxy S8 with SD-Card Operating System Android 9 My Question or Issue I just want to lonk on this thread because I think it got moved in ...
2019-11-08 2:13:39 PM
2019-11-09 2:58:54 PM
Luan
Spotify Star
1476 Views
5 replies
1 likes

1476 Views
5 replies
1 likes

[Android 10] Audio doesn't comply with system audio balancing.

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I've set up. It may have something to do with the fact that...

Javascripter1
Newbie
I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I'v...
2019-09-18 1:44:55 PM
2019-11-09 9:58:17 AM
Supratik
Visitor
645 Views
1 replies
2 likes
Android 10
audio

645 Views
1 replies
2 likes

Solved!! Songs requested by voice always autoplay (even with Autoplay turned off)

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...

icanfathom
Regular
Plan Premium Country United States Device Pixel 2 XL Operating System Android 10 My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...
2019-10-30 4:12:26 AM
2019-11-09 9:14:32 AM
-dreadpirate-
Regular
1273 Views
2 replies
1 likes

1273 Views
2 replies
1 likes

Cannot unfollow a playlist

PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...

ppa993
Visitor
Plan Premium Country Vietnam Device Samsung Galaxy S10+ Operating System Android P My Question or Issue Recently, there is a playlist that I dont want anymore. ...
2019-11-09 2:51:06 AM
2019-11-09 5:46:52 AM
Tajwar
Visitor
693 Views
1 replies
2 likes

693 Views
1 replies
2 likes

Artist folder

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...

Kozakko85
Regular
What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...
2019-11-08 1:55:57 PM
2019-11-09 4:39:37 AM
Luan
Spotify Star
360 Views
1 replies
1 likes

360 Views
1 replies
1 likes

Bring back swipe to reveal artist

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...

apemon
Casual Listener
I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...
2019-11-08 9:01:52 PM
2019-11-09 4:36:35 AM
Luan
Spotify Star
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

davidemallardi
Regular
Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...
2019-11-08 9:32:18 PM
2019-11-09 4:34:23 AM
Luan
Spotify Star
958 Views
1 replies
0 likes

958 Views
1 replies
0 likes

Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

davhog
Newbie
Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0 My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...
2019-11-08 11:08:39 PM
332 Views
0 replies
2 likes

332 Views
0 replies
2 likes

Favourite genres not updated

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.

Hamburgerghini2
Music Fan
My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my acco...
2019-11-08 6:16:14 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

Sparky79NL
Casual Listener
Plan Premium Country NL Device S8 Operating System Android 9 My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...
2019-11-04 11:53:58 AM
2019-11-08 3:09:33 PM
Luan
Spotify Star
983 Views
3 replies
1 likes

983 Views
3 replies
1 likes

All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Kozakko85
Regular
None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
2019-06-21 10:45:27 AM
2019-11-08 9:37:29 AM
peanek
Visitor
11186 Views
15 replies
7 likes

11186 Views
15 replies
7 likes

Spotify keeps downloading all playlists and all albums to my device

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage!I've tried to reset everything, but it does that over and over. I want to have only selected albums and playlists available offline! PlanPremiumDevicex...

Marcin10
Casual Listener
Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage! I've tried to reset everything, but it does that over and over. I want to have only...
2019-11-07 12:39:04 AM
291 Views
0 replies
1 likes

291 Views
0 replies
1 likes

Superuser Contribution Car view: Keep the screen on

Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you

AldenChapman
Casual Listener
Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you
2019-03-25 8:57:55 AM
2019-11-07 12:30:08 AM
eandonova
Casual Listener
3567 Views
4 replies
6 likes

3567 Views
4 replies
6 likes

App crashes upon launch; typical troubleshooting methods not helping

PlanPremiumCountryUSADevicemoto x4Operating SystemAndroid 9 My Question or IssueWhen I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle for a second or two, then just gray screen for another second or two, then ...

user-removed
Visitor
Plan Premium Country USA Device moto x4 Operating System Android 9 My Question or Issue When I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle...
2019-11-07 12:21:59 AM
411 Views
0 replies
1 likes

411 Views
0 replies
1 likes

Superuser Contribution Spotify freezes when trying to share and a long etc.

PlanFree and PremiumCountry AllDeviceRedmi 6AOperating System(Android.)In my case the problem came when updating the Xiaomi miui 10.4 My Question or IssueThe app freezes when clicking the three dots, when trying to share a song, playlist, artist, etc...

mikepro
Regular
Plan Free and Premium Country All Device Redmi 6A Operating System (Android.) In my case the problem came when updating the Xiaomi miui 10.4 My Question or Issue The app fre...
2019-11-05 4:54:46 PM
2019-11-07 5:25:57 PM
mikepro
Regular
927 Views
4 replies
6 likes

927 Views
4 replies
6 likes

Superuser Contribution Playing music on other devices causes Android screen wake if the app is open

PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...

twnznz
Newbie
Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0 My Question or Issue If the Android Spotify app is open, and music is played on another device on...
2019-10-23 11:22:53 PM
2019-11-07 4:27:53 PM
Katerina
Spotify Legend
868 Views
2 replies
0 likes
Android
Behavior
UI
UX

868 Views
2 replies
0 likes

Superuser Contribution Sony Xperia 1 not downloading songs

PlanPremium CountryUK DeviceSony Xperia 1 Operating SystemAndroid version 9 My Question or IssueI have just upgraded my phone to Sony Xperia 1, installed Spotify, but am unable to download any songs. Click on download for album or playlist and just s...

elessarmeneldur
Visitor
Plan Premium Country UK Device Sony Xperia 1 Operating System Android version 9 My Question or Issue I have just upgraded my phone to Sony Xperia 1, installed...
2019-09-08 7:09:56 PM
2019-11-07 3:57:41 PM
youleeca
Visitor
931 Views
3 replies
0 likes
Xperia 1

931 Views
3 replies
0 likes

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